Raymond Chevrolet

Purchase of an '09 Impala SS We purchased an '09 Impala SS with 11K actual miles on it. There were some minor issues that we experienced, but did not notice them until we had act We purchased an '09 Impala SS with 11K actual miles on it. There were some minor issues that we experienced, but did not notice them until we had actually driven the vehicle on our way home (5 hours away). In that we bought the vehicle "as is" we were concerned that they would not address our problems as we were 5 hours away and they might never deal with us again. However, they could not have been receptive and helpful. They made all our concerns disappear and while they repaired our vehicle, they gave us a 2017 Malibu to drive. We could not have been more pleased and satisfied with our experience. They are just wonderful people and a wonderful dealership to do business with. We are very, very pleased with their sales people (Mike Volakis) and their service department (Clint Davis). We will definitely consider them again as we look for another vehicle in the future. More

Wrong address on title Bought a new Silverado from Raymond and after telling them 3 times they were using the wrong addreess, and giving them the correct one, they still put Bought a new Silverado from Raymond and after telling them 3 times they were using the wrong addreess, and giving them the correct one, they still put the wrong address on the title. Won't be going back here. More

2 cars in 12 months My wife and I purchased a 2015 cruze last July, and just purchased a 2016 sonic. We worked with the same people, Erica, Rob, and Kim, who are all grea My wife and I purchased a 2015 cruze last July, and just purchased a 2016 sonic. We worked with the same people, Erica, Rob, and Kim, who are all great. They are up front right from the beginning, they work hard to keep you happy, and they're honest in all the moves that are made. They have earned customers for life, and we will always recommend them, and Raymond Chevrolet as the place to go to get a new car. More

Purchase of new truck I recently purchased a 2016 Silverado, this is my 4th vehicle purchased at Raymond Chevy and all have been very smooth. They are very professional a I recently purchased a 2016 Silverado, this is my 4th vehicle purchased at Raymond Chevy and all have been very smooth. They are very professional and helpful, easy to deal with. The follow up calls are much appreciated. Their service department is top notch, I like the fact that a loaner vehicle is always given to you no matter how old your vehicle is. More

Pleasant and satisfying The overall experience was great. I have had the pleasure of dealing with Doug and Morgan and they have been most pleasant, attentive and concerned a The overall experience was great. I have had the pleasure of dealing with Doug and Morgan and they have been most pleasant, attentive and concerned about my satisfaction. Just today I heard from Kim in customer relations and you can tell she enjoys doing her job as it reflects in her attitude and the tone of her voice. It is the first week of my experience with Raymond and all aspects have been great. Most importantly I love my new Tahoe! More

BEST Car Buying Experience I recently leased a brand new 2016 chevy Equinox from Raymond Chevrolet and could not be happier with my purchase! I had walked in with a 2004 Jeep Li I recently leased a brand new 2016 chevy Equinox from Raymond Chevrolet and could not be happier with my purchase! I had walked in with a 2004 Jeep Liberty trade-in and was nervous to see what I could be financed for. My sales person, Mike Volakis went ABOVE AND BEYOND getting me into a new vehicle. Mike was attentive, listened to what I wanted, and most importantly, stayed within my budget parameters. Additionally, Mike showed me a variety of options to choose from so that I could make an informed car buying decision. Mike is very informative and explained to me in detail the difference between a lease and purchase, which helped make my decision a lot easier. Signing the paperwork was easy and painless too! I am overall really impressed with the hospitality of the staff at Raymond Kia and will definitely be recommending friends and family to finance vehicles with Raymond and with Mike. I also appreciated the followup call from Kim Neiss, who went above and beyond as well to make sure I was satisfied with my service and purchase. It is great customer service like that phone call that will keep me coming back for years to come! More

Best car buying experience I have had!!! This was by far the easiest and most friendly car buying experience I've had. Mike Volakis was very helpful, informative, and very patience with my wi This was by far the easiest and most friendly car buying experience I've had. Mike Volakis was very helpful, informative, and very patience with my wife and I. Mike answered all of our questions and made everything very easy to understand. Management Kim Niess was very friendly and helpful throughout the whole process and follow up. Even the owner of the dealership acknowledged and thanked us for our business, not everyday you see that kind of guest service! More

Best Experience As soon as I walked in I was greeted and felt welcomed. I went in looking for a new and came out with a new car and a great experience. Everyone from As soon as I walked in I was greeted and felt welcomed. I went in looking for a new and came out with a new car and a great experience. Everyone from Kim to Darek and Angelo all made me feel welcomed and did what they could to help me. So thank you to all of them. Best first experience of buying a car! More

Fantastic Experience! I come from a German car background. All of my previous cars have been Volkswagens, and I worked at one of the top 10 Audi dealerships. All I can say I come from a German car background. All of my previous cars have been Volkswagens, and I worked at one of the top 10 Audi dealerships. All I can say is that I'm blown away with the way Raymond Chevrolet did business. They exceeded my expectations for a domestic car dealership. They do business the way foreign high-end/luxury dealerships do business; transparent, friendly, and not pushy. As soon as I walked in, I was greeted by Stuart. Unfortunately, I wasn't able to get into the pre-owned Volt I wanted due to the negative equity on my 2012 VW Beetle Turbo (banks don't like financing deals that have $5k of negative equity); however, Stuart was able to find the perfect solution to my situation. He found me a new 2016 Chevy Cruze that was able to hide my negative equity. Now, I owe less on a vehicle than what it's worth. I'm so thankful that he was able to help me out of that horrible situation. It's such a relief not being so far upside-down. Of course, that wouldn't have been possible without the help of Joe, the used car manager, giving me a phenomenal appraisal for my vehicle. I also have to give a major shout-out to Ray in the F&I department. When I originally walked into the dealership, I didn't have the intention of buying a new vehicle on that same day. He was able to get me approved, and worked with me on getting everything squared away. I'm a finance manager myself, and I can confidently say that they aren't shady by adding in additional fees. The F&I department only charges the customer the bare minimum for the TTL and Documentary fees. Finally, I received a friendly call from Kimberly Neiss in the Customer Relations department to follow-up with me on my new purchase. She made sure I was happy with it, and asked if there was anything I needed help with. The follow-up call was a really nice touch, and it made the deal feel finalized. I can't believe it's already been a month since I bought the Cruze, and I'm loving it a lot more than I though I would. I would highly recommend Raymond Chevrolet. More

I love Ray Chevrolet Thank you Raymond Chevrolet for your top notch sales staff! Mike Volakis made purchasing my new car not only painless but actually enjoyable. Thank Thank you Raymond Chevrolet for your top notch sales staff! Mike Volakis made purchasing my new car not only painless but actually enjoyable. Thanks also goes to your customer relations manager Kimberly Neiss. Her concern for complete customer satisfaction is refreshing and very appreciated. One more thing to mention. My grandson was invited to a field trip you had hosted but he couldn't make it due to a cold. You sent a representative to our home and presented him with a gift. We were floored. What a wonderful gesture! Thank you. This is my second car purchase with Ray Chevrolet and as long as your in business I won't go anywhere else. More