Raymond Chevrolet

respondedTrying to keep everything on the positive responded Trying to keep everything on the positive note and ignore the red flags being that I was purchasing the vehicle that I came there for in responded Trying to keep everything on the positive note and ignore the red flags being that I was purchasing the vehicle that I came there for in the first place. First the vehicle wasnt even presented to me as it was shown on the internet website. It was pulled in front of the dealership to me dirty like it been sitting in storage the pictures been taken. I tried to look past that first of all. Then I notice all the scratches to the exterior body from the top of the hood to the door panel(Really Bad Scratches). I'm guessing this why it was shown to me dirty on the outside to hide the scratches and the cracked passenger side tail light that was out. I preferred the original center caps for the factory rims instead of the cheap hubcap that was installed on the vehicle when I bought it, but I felt I was being ignore when ask about them. I also didnt get a real feel during the test drive either being that it was only driven in the neighborhood area at less then 30mph. So when driving the vehicle home(Merrillville,IN)from the dealership I had to pull the truck over on the side the expressway due to a low oil pressure light and display reading stop the engine. So I had the truck towed to the nearset shop for repair before even getting it to my home. Being a the dealership all day you would think the vehicle I just purchase would at least get me home because should be dependable. And last they forgot to even take the first part of my deposit on vehicle before leaving the dealership, I was there all day saturday. They just called me on tues checking to see did i keep a receipt. It was placed on the vehicle maintenance when breaking down on me I explained to them. I had to pay out of pocket because the warranty paperwork wasnt process on monday when I call it in. This is all my experience for the vehicle I purchase this dealership. READ LES More

GreaT Service and a Professional Service Team I had a routine Oil change and requested a tire balance and as always they do a fantastic job. My advisor "Chris" takes great care to make sure every I had a routine Oil change and requested a tire balance and as always they do a fantastic job. My advisor "Chris" takes great care to make sure every thing is taken care of and get you in and out quickly. Marty has a TEAM of Professionals - Keep up the Great work!!! Don Yoakem More

A great experience purchasing a vehicle from Raymond Chevrolet. Worked great with Danny Lopez, Rob the Sales Manager and Cesar the Business Manager. All involved with our purchase of our 2020 Trax. T Chevrolet. Worked great with Danny Lopez, Rob the Sales Manager and Cesar the Business Manager. All involved with our purchase of our 2020 Trax. This is the second vehicle that we have purchased from this dealership. Will strongly recommend anyone to go and purchase a vehicle there. Thanks so much. More

Worked with Manny Soto on our purchase of a CPO Kia Soul. His low pressure style and customer focus made him a pleasure to work with. Highly recommended, great overall experience. His low pressure style and customer focus made him a pleasure to work with. Highly recommended, great overall experience. More

Raymond Chevrolet was the best car dealership I have ever worked with. Danny and his team helped me to purchase the vehicle I was looking for and wanted. I’m happy I finally found a reliable dealership. I lo worked with. Danny and his team helped me to purchase the vehicle I was looking for and wanted. I’m happy I finally found a reliable dealership. I look forward to continue all my car buying experiences with Danny at Raymond. More

Dogan Gregory at Raymond Chevy is one of the best you could work a deal with! See DOGAN GREGORY @Raymond Chevy for your next car! could work a deal with! See DOGAN GREGORY @Raymond Chevy for your next car! More

Darek was Awesome! Made sure everything went smoothly from start to finish! Felt very comfortable dealing with him, and his no pressure approach! I have found a dealer, and salesperson I really like to d from start to finish! Felt very comfortable dealing with him, and his no pressure approach! I have found a dealer, and salesperson I really like to deal with ! Thanks Darek !! More

Just bought a new Equinox from Raymond Chevrolet and I am extremely pleased with the car and the experience! Wonderful service. Lou, our salesman, was thoughtful and efficient. extremely pleased with the car and the experience! Wonderful service. Lou, our salesman, was thoughtful and efficient. More

USED CAR BUYERS BEWARE:Purchased 2013 GMC Terrain on USED CAR BUYERS BEWARE: Purchased 2013 GMC Terrain on 9/20/19: 1. Bought tow kit for $400. Scheduled appointment for a friday a.m. so I could ge USED CAR BUYERS BEWARE: Purchased 2013 GMC Terrain on 9/20/19: 1. Bought tow kit for $400. Scheduled appointment for a friday a.m. so I could get it back for the weekend and take my boat out. I guess they had issues and it took til wednesday night to get it back.... 2. Then, when I picked up the car it did not have the tongue and ball i was promised in writing. I was informed they lost money on my tow package so I should just be ok with it, said the accessory salesman after I complainrd to the service dept.... 3. On 10/27/19, 7 days after my 30 day warranty passed, i checked my oil while filling up my gas tank, less than 2k miles after purchase, and it was 2.5 quarts low. Not even at my first oil change yet!!! 4. Broght car to a friend of mine to check it out....BLOWN HEAD GASKET!! 5. Was promised a call from general manager this a.m(12-21) "to make things better" .....no call.... 6. Normally you pay a little extra to buy from a big bame dealer to have some sort of confort in your used car purchase. NOT HERE!! Overpaid, and now gotta pay another $2k. GO ELSEWHERE FOR USED CARS!!!!! PLZ!!! More

New 2019 Camaro SS_Part 1 My wife and I visited the dealership I think November 2nd 2019. There was a used xxxx Cat on display at the front of the lot which caught my attention My wife and I visited the dealership I think November 2nd 2019. There was a used xxxx Cat on display at the front of the lot which caught my attention. I wasn't in the market for a xxxx Cat but a New Camaro 2SS. A salesperson met with us shortly talking about the cost of the vehicles. I mentioned what I was in the market for however had not driven one as of yet. He told me those type of cars are not test driven until later on in the purchasing process once are more sure I am a qualified buyer. I don't know what this old dude was thinking. Because I where Harley stuff and have a beard, I must not be able to afford that car. So offended, I immediately left upset. Told my wife maybe I have to prepay over the internet. Went to another dealership with similar car, found on line later that week. Guess what they allowed me to test drive right away. Love the car and paid them cash. I gave them 5 star reviews. You see, I'm a degreed Engineer for Radiation Sterilization systems. Yeah pretty smart and well compensated. Now this week Raymond Chevrolet has been blowing my phone up, Robin. So I call Robin and let her know I already made a purchase and I tried to kindly let her know my experience at Raymond and why they didn't get the business. I could tell she was so done with me because I'm not a sale anymore. You guys seriously have to work on your approach and attitudes towards probable customers. More