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Raymond Chevrolet
Antioch, IL
1,534 Reviews
We've been serving the needs of Northern Illinois and Southern Wisconsin since 1953. With strong and committed sales staff with many years of experience, we've been satisfying our customers' needs for seven decades. At Raymond Chevy, customer service and satisfaction is at the heart of our business. This is why Raymond Chevrolet has continuously been one of the top-performing Chevrolet dealers in the country and has been awarded the prestigious Mark of Excellence Award four times in the last six years, as well as being a 13 time recipient over all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,534 reviews
March 08, 2018
Bought a used car and love it Wasn't sure what I wanted. I scooped the lot, gave Derek the stock numbers I was interested in, he literally ran to get the prices of all of them and Wasn't sure what I wanted. I scooped the lot, gave Derek the stock numbers I was interested in, he literally ran to get the prices of all of them and knew a few thing about each of them. ( there were about 10 I was interested). Fell in love with the price of one, it fit in my budget, Derek said congratulations and started the process of my purchase. He was very knowledgeable of the car, was able to get it washed and ready for me, found someone to walk me through all of the tech stuff, made sure I got all the incentives possible and I was on my way to finance dept. no surprises, everything was just as I had been told. This is the second car I have bought through Derek. AWESOME GENTLEMEN. More
by Koolcarjxi
Employees Worked With
December 16, 2017
Eric Guerra is a great salesman! Eric Guerra was great! we were looking into buying a new car and He made it so easy for us. took ownership of a new Malibu, he took the time to expl Eric Guerra was great! we were looking into buying a new car and He made it so easy for us. took ownership of a new Malibu, he took the time to explain the bell and whistles, very knowledgeable, was very patient and understanding, working the little detail with us. Great service! More
by drod666
Employees Worked With
Eric, Guerra
December 06, 2017
Brian Martin is very helpful Brian is very helpfull and clear about car information and what he can do to help with finance no surprises. I was very reluctand to go thru another Brian is very helpfull and clear about car information and what he can do to help with finance no surprises. I was very reluctand to go thru another bad experience but decided to give Raymond Chevy a chance glad i did got the traverse loved it now driving the Equinox. Thank you Brian for your help and hard work. More
by Darenas
Employees Worked With
November 21, 2017
New Chevy This was my first experience with this Chevy dealer. Tony the salesperson was amazing. He worked really hard to find the right vehicle at the right pr This was my first experience with this Chevy dealer. Tony the salesperson was amazing. He worked really hard to find the right vehicle at the right price for my son.Usually the finance portion is the most tense in car buying but I have to say Ray, the business manager, was phenomenal! He really went above and beyond. I really appreciate his effort. This is a great dealership. Everyone is friendly and considerate but more importantly I felt they were all more than fair. More
by Carol W
Employees Worked With
Ray Pandocchi, Tony Tucker
November 01, 2017
lack of experience Writing on behalf of my wife regarding a salesman. Mike Pandocchi all of his #'s were off when asking for car payments and would not take the tim Writing on behalf of my wife regarding a salesman. Mike Pandocchi all of his #'s were off when asking for car payments and would not take the time to explain his calculations, was very edgy and short when answering my questions seemed very rushed and impatient. Uncomfortable experience all around possibly new to sales, need more training as these individuals represent the store and make customers like myself want to shop elsewhere. More
by disappointed
Employees Worked With
Mike Pandocchi
August 31, 2017
If you like losing money go ahead!!! Really disappointed with my experience. I got a guaranteed price for my trade in from them around $2900 after using the autotrader sell my car feature Really disappointed with my experience. I got a guaranteed price for my trade in from them around $2900 after using the autotrader sell my car feature. They called me and bugged me over and over to come in. Finally I came in and when you do beware, they take your keys of your trade in and you will not see them again so you can't leave easily. The lady on the phone said they could give me a better price because someone wanted to buy my 2006 yellow Nissan xterra. You can see it now selling for almost $6000. I bought it last year for $5000 somewhere else. They first offered me $1000 for it and I refused. I explained that I needed a truck and currently don't have a lot of money due to having a baby soon and just bought a house. I also told them how I got medically discharged from the army a year ago and money has been tight so I really needed a good deal or I would have to try again in a couple months. They made me and my pregnant wife sit there for hours waiting on them. They came back with $1500 for my Xterra and I have to put $500 down. I asked about the guaranteed offer and they said that since they have to inspect it and detail it they couldn't give me that. The 2003 Silverado that I got that had this so called inspection done to it now has a check engine light on because of an emission part. Only $75, but the fact that my mechanic said they just cleared that code and didn't repair it really makes me mad. Bottom line is they lie!!! They trap you there!!!! They rip you off!!! Nobody held a gun to my head and made me purchase this truck, but when a Veteran with purple heart license plates walks in with his pregnant wife and 6 year old do you really need to rip them off? Really glad I lost buddies over seas so these jerks can rip me off in a time of need!!! Thanks Raymond Chevy!!! I hope the $10000 you are going to make off of ripping me off makes you sleep good at night!!!!!! Go somewhere else, there are better prices and better people at other dealerships!!! More
by Robert Tierney
Employees Worked With
Mike Pandocchi
August 21, 2017
Vehicle purchase Came in to purchase a chevy trax and met with scott. The whole system was a breeze and everyone who helped was so wonderful. I knew what i wanted and Came in to purchase a chevy trax and met with scott. The whole system was a breeze and everyone who helped was so wonderful. I knew what i wanted and scott worked very hard into the evening to get my vehicle for me. Please go to raymond they are wonderful! More
by Jamie Reicks
Employees Worked With
Scott Yassinger
August 08, 2017
Great dealership. Jonathan Miranda in sales helped me find the vehicle I wanted. He was courteous and did much more than I would have expected from a sales person.Mike Jonathan Miranda in sales helped me find the vehicle I wanted. He was courteous and did much more than I would have expected from a sales person.Mike Scornavaccoo helped me through the paper work and explained the many options and services Raymond Chevrolet has to offer. This is the third vehicle I have purchased here,. I have found their service to be the best I have ever dealt with. More
by sam658
Employees Worked With
Jonathan Miranda, Mike Scornavacco, Marty Geweke, Ken Kufuss
July 31, 2017
buyer beware I had the misfortune of dealing with Mike Pandocchi at Raymond Chevrolet in Antioch. I was very honest about letting him know where my credit was at, I had the misfortune of dealing with Mike Pandocchi at Raymond Chevrolet in Antioch. I was very honest about letting him know where my credit was at, what I was looking for, and what I can afford. He told me not to worry as he has an(in) with their finance people. I also asked how may times my credit would be ran and he said no more than once. All lies! My credit was ran several times, interest rate was almost double of what he promised me, and payments were much higher. The finance guy was very apologetic and said he would continue to see what he can do for me and could not tell me why Mike promised me do differently. I called and left Mike a few messages a few days later to go over what happened and never returned my calls. More
by disappointed
Employees Worked With
Mike Pandocchi
July 20, 2017
best service I've had yet Let me just start by saying best customer service ever I reached out to Michael Pandocchi and honestly he helped me with all my family needs! I have t Let me just start by saying best customer service ever I reached out to Michael Pandocchi and honestly he helped me with all my family needs! I have twins on the way and he was able to find something in our budget and fit our needs! He was extremely patient and my husband and I went to a lot of car places before this one and I have to say Mike made the experience stress free and great! We looked at about 5 different cars and each time he helped us install the carseats and really made sure we knew what we were getting! I would defiantly recommend him to everyone looking for a car! This was by far the best experience for buying a car and we all know how stressful it is already! More
by familyOF5
Employees Worked With
Mike Pandocchi
