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Raymond Chevrolet
Antioch, IL
1,469 Reviews
We've been serving the needs of Northern Illinois and Southern Wisconsin since 1953. With strong and committed sales staff with many years of experience, we've been satisfying our customers' needs for seven decades. At Raymond Chevy, customer service and satisfaction is at the heart of our business. This is why Raymond Chevrolet has continuously been one of the top-performing Chevrolet dealers in the country and has been awarded the prestigious Mark of Excellence Award four times in the last six years, as well as being a 13 time recipient over all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,469 reviews
August 31, 2017
If you like losing money go ahead!!! Really disappointed with my experience. I got a guaranteed price for my trade in from them around $2900 after using the autotrader sell my car feature Really disappointed with my experience. I got a guaranteed price for my trade in from them around $2900 after using the autotrader sell my car feature. They called me and bugged me over and over to come in. Finally I came in and when you do beware, they take your keys of your trade in and you will not see them again so you can't leave easily. The lady on the phone said they could give me a better price because someone wanted to buy my 2006 yellow Nissan xterra. You can see it now selling for almost $6000. I bought it last year for $5000 somewhere else. They first offered me $1000 for it and I refused. I explained that I needed a truck and currently don't have a lot of money due to having a baby soon and just bought a house. I also told them how I got medically discharged from the army a year ago and money has been tight so I really needed a good deal or I would have to try again in a couple months. They made me and my pregnant wife sit there for hours waiting on them. They came back with $1500 for my Xterra and I have to put $500 down. I asked about the guaranteed offer and they said that since they have to inspect it and detail it they couldn't give me that. The 2003 Silverado that I got that had this so called inspection done to it now has a check engine light on because of an emission part. Only $75, but the fact that my mechanic said they just cleared that code and didn't repair it really makes me mad. Bottom line is they lie!!! They trap you there!!!! They rip you off!!! Nobody held a gun to my head and made me purchase this truck, but when a Veteran with purple heart license plates walks in with his pregnant wife and 6 year old do you really need to rip them off? Really glad I lost buddies over seas so these jerks can rip me off in a time of need!!! Thanks Raymond Chevy!!! I hope the $10000 you are going to make off of ripping me off makes you sleep good at night!!!!!! Go somewhere else, there are better prices and better people at other dealerships!!! More
by Robert Tierney
Employees Worked With
Mike Pandocchi
August 21, 2017
Vehicle purchase Came in to purchase a chevy trax and met with scott. The whole system was a breeze and everyone who helped was so wonderful. I knew what i wanted and Came in to purchase a chevy trax and met with scott. The whole system was a breeze and everyone who helped was so wonderful. I knew what i wanted and scott worked very hard into the evening to get my vehicle for me. Please go to raymond they are wonderful! More
by Jamie Reicks
Employees Worked With
Scott Yassinger
August 08, 2017
Great dealership. Jonathan Miranda in sales helped me find the vehicle I wanted. He was courteous and did much more than I would have expected from a sales person.Mike Jonathan Miranda in sales helped me find the vehicle I wanted. He was courteous and did much more than I would have expected from a sales person.Mike Scornavaccoo helped me through the paper work and explained the many options and services Raymond Chevrolet has to offer. This is the third vehicle I have purchased here,. I have found their service to be the best I have ever dealt with. More
by sam658
Employees Worked With
Jonathan Miranda, Mike Scornavacco, Marty Geweke, Ken Kufuss
July 31, 2017
buyer beware I had the misfortune of dealing with Mike Pandocchi at Raymond Chevrolet in Antioch. I was very honest about letting him know where my credit was at, I had the misfortune of dealing with Mike Pandocchi at Raymond Chevrolet in Antioch. I was very honest about letting him know where my credit was at, what I was looking for, and what I can afford. He told me not to worry as he has an(in) with their finance people. I also asked how may times my credit would be ran and he said no more than once. All lies! My credit was ran several times, interest rate was almost double of what he promised me, and payments were much higher. The finance guy was very apologetic and said he would continue to see what he can do for me and could not tell me why Mike promised me do differently. I called and left Mike a few messages a few days later to go over what happened and never returned my calls. More
by disappointed
Employees Worked With
Mike Pandocchi
July 20, 2017
best service I've had yet Let me just start by saying best customer service ever I reached out to Michael Pandocchi and honestly he helped me with all my family needs! I have t Let me just start by saying best customer service ever I reached out to Michael Pandocchi and honestly he helped me with all my family needs! I have twins on the way and he was able to find something in our budget and fit our needs! He was extremely patient and my husband and I went to a lot of car places before this one and I have to say Mike made the experience stress free and great! We looked at about 5 different cars and each time he helped us install the carseats and really made sure we knew what we were getting! I would defiantly recommend him to everyone looking for a car! This was by far the best experience for buying a car and we all know how stressful it is already! More
by familyOF5
Employees Worked With
Mike Pandocchi
July 20, 2017
RESPONDING TO IN SEARCH OF TRUTH IN SEARCH OF TRUTH- IM RESPONDING TO. YOUR COMMENT... it won't let me respond personally but I would just like to say how can you blame the salesman w IN SEARCH OF TRUTH- IM RESPONDING TO. YOUR COMMENT... it won't let me respond personally but I would just like to say how can you blame the salesman when it was only the car dealership and the car lol and my old Nissan had transmission problems...it happens either you pay to get it fixed like a normal person or trade It in for something different... I just can't believe you blame Mike he probably was texting and calling you to see how satisfied to were with your vehicle and trying to see exactly what was wrong with it and help to resolve your problem! I have also received calls and texts from Mike as well to see how we liked our new vehicle and what's funny is if he didn't call or text you you probably would have complained about that too, some people are never satisfied! Maybe if you go your head on of your butt you would see that.... Sorry not sorry but I had a great experience and would defientley recommend buying a car through Mike any day he was so patient and really kind and helped me and my family with all our needs ( big vehicle for 5 and in our price range) he literally sat us down and went through every detail! So All in All just because the car you purchased had transmission problems does not mean it's anyone's fault but your car lol! Have a great sir hope I helped you understand a little more about great customer service and cars too! More
by familyOF5
Employees Worked With
Mike Pandocchi
March 05, 2017
Great Service My fiance and I just bought a 2010 equinox from Ed Dembski. We love the car and received great service from him, fitting all we needed and wanted into My fiance and I just bought a 2010 equinox from Ed Dembski. We love the car and received great service from him, fitting all we needed and wanted into the perfect vehicle. Ryan Borke, the manager, was happy to work with our tight budget so we could get everything we needed for our growing family. Thank you Ray Chevy for all your help and being understanding when my baby was not always cooperative!!! More
by Kstelmasek
Employees Worked With
Ed Dembski, Ryan Borke
March 03, 2017
Pure xxxx. . ;.Would rather walk than buy from them. I purchased a 2013 Spark that was bought back by Chevrolet as a lemon (it would not drive forward). Neat huh? Ever since that purchase, I have recei I purchased a 2013 Spark that was bought back by Chevrolet as a lemon (it would not drive forward). Neat huh? Ever since that purchase, I have received numerous mailings, phone calls, and now text messages (the latest being from Pandocchi. It is now March, 2017, and this person refuses to leave me alone. I am keeping the text message and will be forwarding it to Chevrolet Corporate and the Illinois Attorney General's office. I am so sick of dealing with this nonsense and disrespect. More
by In Search of Truth
Employees Worked With
Mike Pandocchi
January 10, 2017
Excellent! Purchased my new Camaro last Christmas 2016. I tested the vehicle and fell in-love the first time I saw it. It has all the features of what I am looki Purchased my new Camaro last Christmas 2016. I tested the vehicle and fell in-love the first time I saw it. It has all the features of what I am looking for a perfect vehicle for me. More
by Jay Ramos
December 24, 2016
Amazing Bill Rusch, finance director and Darek K salesman, and Tim Martin were awesome!!! They made the whole car buying experience wonderful! I would recomme Bill Rusch, finance director and Darek K salesman, and Tim Martin were awesome!!! They made the whole car buying experience wonderful! I would recommend anyone to go purchase a car here. Everything was thoroughly explained and showed to me with no pressure. I will definitely be coming back for all my future car purchases More
by Carls0513
