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Raymond Chevrolet

Antioch, IL

4.9
1,382 Reviews
We've been serving the needs of Northern Illinois and Southern Wisconsin since 1953. With strong and committed sales staff with many years of experience, we've been satisfying our customers' needs for seven decades. At Raymond Chevy, customer service and satisfaction is at the heart of our business. This is why Raymond Chevrolet has continuously been one of the top-performing Chevrolet dealers in the country and has been awarded the prestigious Mark of Excellence Award four times in the last six years, as well as being a 13 time recipient over all!
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118 IL-173

Antioch, IL

60002

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Showing 1,382 reviews

March 03, 2017

Pure xxxx. . ;.Would rather walk than buy from them. I purchased a 2013 Spark that was bought back by Chevrolet as a lemon (it would not drive forward). Neat huh? Ever since that purchase, I have recei More

by In Search of Truth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Pandocchi
January 10, 2017

Excellent! Purchased my new Camaro last Christmas 2016. I tested the vehicle and fell in-love the first time I saw it. It has all the features of what I am looki More

by Jay Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darek Kryszkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Kajdanowski
Jan 11, 2017 -

Raymond Chevrolet responded

Hi Jay! We are happy to hear you are loving your new Camaro. Thanks so much for giving us the opportunity to earn your business. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Sincerely, Jose Chavez- jchavez@raymondchevrolet.com

December 24, 2016

Amazing Bill Rusch, finance director and Darek K salesman, and Tim Martin were awesome!!! They made the whole car buying experience wonderful! I would recomme More

by Carls0513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darek Kryszkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Martin (tech team), Bill Rusch
Dec 27, 2016 -

Raymond Chevrolet responded

Thank you for taking a moment to write about your excellent experience at our dealership! Bill and Darek are fantastic members of our team, so it is no surprise that they gave you an efficient and pressure free car-buying experience. Thanks for your recommendations and enjoy your new car! Sincerely, Jose Chavez- jchavez@raymondchevrolet.com

December 11, 2016

Leadership lacks integrity - UPDATE UPDATE 18 Dec. 2016 After working with the General Manager Jose Chavez, the experience completely changed. The Sales team was much more responsive a More

by Mibuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Addante, Jose Chavez
December 09, 2016

Purchase of an '09 Impala SS We purchased an '09 Impala SS with 11K actual miles on it. There were some minor issues that we experienced, but did not notice them until we had act More

by art
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Davis, Mike Volakis
Dec 13, 2016 -

Raymond Chevrolet responded

Hi Art! Thank you for taking the time to write this wonderful review. Our highest priority is satisfying our guests and we are delighted to know that Mike and Clint made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Sincerely, Jose Chavez- jchavez@raymondchevrolet.com

September 22, 2016

Wrong address on title Bought a new Silverado from Raymond and after telling them 3 times they were using the wrong addreess, and giving them the correct one, they still put More

by Bob 23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember.
Nov 07, 2016 -

Raymond Chevrolet responded

I'm sorry to hear of your negative experience at our dealership, Bob. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Jose Chavez- jchavez@raymondchevrolet.com

July 02, 2016

2 cars in 12 months My wife and I purchased a 2015 cruze last July, and just purchased a 2016 sonic. We worked with the same people, Erica, Rob, and Kim, who are all grea More

by Jennie1920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert kajdanowski, Erica Foster, Kim Neiss, Bill Rusch
Jul 05, 2016 -

Raymond Chevrolet responded

Thanks so much for the excellent review! Congratulations on your new purchase! Please come back to see us if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals! Sincerely, Jose Chavez- jchavez@raymondchevrolet.com

June 20, 2016

Purchase of new truck I recently purchased a 2016 Silverado, this is my 4th vehicle purchased at Raymond Chevy and all have been very smooth. They are very professional a More

by Vinny D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Neurauter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason (finance) Kim Ness
Jun 21, 2016 -

Raymond Chevrolet responded

Vinny, it was a pleasure to read about your 4th car-buying experience at Raymond Chevrolet. Congratulations on your Silverado! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know that our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Jose Chavez- jchavez@raymondchevrolet.com

June 09, 2016

Pleasant and satisfying The overall experience was great. I have had the pleasure of dealing with Doug and Morgan and they have been most pleasant, attentive and concerned a More

by Lar Sr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Flucke, Morgan, Norm Rich, Kim Neiss, Bill Rusch, Clint Davis
Jun 10, 2016 -

Raymond Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. Give us a call if you have any further questions and be sure to follow and like us on Facebook to find superb specials! Jose Chavez- jchavez@raymondchevrolet.com

June 08, 2016

BEST Car Buying Experience I recently leased a brand new 2016 chevy Equinox from Raymond Chevrolet and could not be happier with my purchase! I had walked in with a 2004 Jeep Li More

by KeriLyne10250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Neiss, Mike Volakis
Jun 09, 2016 -

Raymond Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Jose Chavez- jchavez@raymondchevrolet.com

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