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Raymond Chevrolet

Antioch, IL

4.9
1,536 Reviews
We've been serving the needs of Northern Illinois and Southern Wisconsin since 1953. With strong and committed sales staff with many years of experience, we've been satisfying our customers' needs for seven decades. At Raymond Chevy, customer service and satisfaction is at the heart of our business. This is why Raymond Chevrolet has continuously been one of the top-performing Chevrolet dealers in the country and has been awarded the prestigious Mark of Excellence Award four times in the last six years, as well as being a 13 time recipient over all!
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118 IL-173

Antioch, IL

60002

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Showing 1,536 reviews

December 28, 2021

Robert was very helpful and answered all of my questions and details about the vehicle. He also assisted with the test drive and making sure we got a good fit. I would highly recommend nim to anyone. More

by brittany.fierrography
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fine
Dec 30, 2021 -

Raymond Chevrolet responded

Brittany, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Robert went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Van Neff - General Manager - vneff@raymondchevrolet.com

December 28, 2021

Very awesome and in-depth review process. They take the time to review and verify everything, and are honest about what's included, including costs and policies. More

by damagingwind
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fine
Dec 30, 2021 -

Raymond Chevrolet responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Van Neff - General Manager - vneff@raymondchevrolet.com

December 28, 2021

Buying process was easy. Bought a new K5 that wasn't supposed to be delivered until mid January but they got one in a month early and reached out to me. At no point in the process did I feel pressured o More

by Jerzeo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kreft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Raymond Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Van Neff - General Manager - vneff@raymondchevrolet.com

December 25, 2021

We were not happy that the mandatory $599 package that was not revealed up front and felt that the dealership pushed protection package and extended warranty packages too hard. More

by Papajim110373
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kreft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Raymond Chevrolet responded

We strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Van Neff - General Manager - vneff@raymondchevrolet.com

December 25, 2021

Very knowledgeable and friendly sales team that were able to answer all my questions in a timely manner. More

by sbohne1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Patterson
Dec 27, 2021 -

Raymond Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Van Neff - General Manager - vneff@raymondchevrolet.com

December 24, 2021

Super Amazing service from Mark Trimble! Thank you for helping me out with everything I needed. More

by Murphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tribble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Raymond Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Van Neff - General Manager - vneff@raymondchevrolet.com

December 24, 2021

Chris was super professional and did everything he could to get my car into a manageable price range for me! Walked in today and left with a car! More

by adinger22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Patterson
Dec 28, 2021 -

Raymond Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Van Neff - General Manager - vneff@raymondchevrolet.com

December 24, 2021

Chris was very professional, truthful, knowledgeable helpful and honest in the entire car buying experience More

by Ylptap23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kreft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Raymond Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Van Neff - General Manager - vneff@raymondchevrolet.com

December 23, 2021

Scott was great to work with. Easy process purchasing vehicle. He answered all questions. Came out of his way to help with programming garage door opener to Homelink. Thank you! More

by debbie.herr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Struthers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Raymond Chevrolet responded

Thank you Debbie, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Van Neff - General Manager - vneff@raymondchevrolet.com

December 23, 2021

Scott was polite, respectful, and took my concerns into everything while I was at the dealership and even when I drove home I realized the floor mats weren’t put in. Scott took things into his own hands an More

by loebsall007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Struthers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Raymond Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Van Neff - General Manager - vneff@raymondchevrolet.com

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