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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.9
1,049 Reviews

1,049 Reviews of Ray Skillman West Auto Mall - Service Center

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January 10, 2017

Tire was low - had a nail in it. Service reps pretty friendly; waited a bit without recognition from service rep (unusual); however service was good and I was pleased with the work do More

by mzglo1927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 10, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you for taking the time to leave a review. We will contact you about the recognition problem, so we can address this issue with the staff. We really appreciate the feedback!

January 09, 2017

service as usual the service was very good, it did take a little longer than expected but i was not concerned because extra work was needed More

by Anton Lebitsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure of the names
Jan 10, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you for the super review, and thank you for being so patient and understanding! We really appreciate you!

January 08, 2017

Service Always great service when I bring the car in for scheduled servicee and would recommend Skillman for any service needs. Appreciate all the good work More

by Qbba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hodge
Jan 08, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you!

January 08, 2017

Oil Change It was quick and easy. The staff was very helpful and kind. Thanks for making this so easy. The waiting are was clean and inviting. More

by Niceley Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stephens
Jan 08, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you! We appreciate your business and the review!!!

January 07, 2017

Mandatory recall The service department was excellent. I don't use it ever because it's so far away, but I had two airbag recalls I had to have serviced. I called in More

by MazdaNathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan, Drew Levy
Jan 07, 2017 -

Ray Skillman Westside Auto Mall responded

Thanks a lot for taking the time to leave a review! We really appreciate it! We're glad you made it in and that your Mazda is still going strong! We hope your 2017 is wonderful!

January 05, 2017

Wonderful !!! Robin Jeffries in the service department is wonderful !! The service was completed fast with no issues so far !! Westside auto mall is the only place More

by Pnt4e2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Jeffries
Jan 05, 2017 -

Ray Skillman Westside Auto Mall responded

Awwwww! Thanks! We really love getting good reviews! It makes us feel warm and fuzzy! We appreciate you as a customer! We value you as part of our family! Thank you a super bunch!!!!

January 05, 2017

Top People The nicest friendliest people work here! Very knowledgeable folks. They take great care of you. This is THE place to go to. I would Highly recommended More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Smiley
January 04, 2017

ready for my appointment at the time I arrived when I arrived there was no waiting to start my service. competed service that was done to my car in what I believed was a good time. Happy with my More

by chuck 47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Smiley
Jan 04, 2017 -

Ray Skillman Westside Auto Mall responded

Thanks, Chuck! We really appreciate the review! Thank you for being such a great customer!

January 04, 2017

excellent service Did not have to wait hours for service was in and out in no time pleasant experience thank you pleased with everything.Will return for my service anyt More

by Keyskid1946@att 1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Smiley
Jan 04, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you very much! We appreciate your business and your review :)

January 04, 2017

Intermittent problem, thorn in the side. The turbo in my car was intermittently not making any boost, but not throwing any codes. Patrick and the service staff troubleshot and diagnosed the More

by Junioriuie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Rady
Jan 04, 2017 -

Ray Skillman Westside Auto Mall responded

Now you have ALL the BOOST! Sweet! Turbo cars without boost aren't near as much fun!! We are glad we were able to get it fixed for you. We appreciate your review. It really means a lot to us for you to take the time to leave one! Have a super day!

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