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Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,036 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,036 Reviews of Ray Skillman West Auto Mall - Service Center
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January 24, 2017
Exceptional!!!!! I love this dealership and service department!! They go over and beyond to make their customers happy!!!!!!! Jamie was the amazing!!!!! I also met I love this dealership and service department!! They go over and beyond to make their customers happy!!!!!!! Jamie was the amazing!!!!! I also met Chad Anderson in sales. He answered questions outside of service questions. He went over and beyond to help me!! He was fabulous!!!!! More
by Susan
Employees Worked With
Jamie Phillippe
January 23, 2017
Nail in tire My dashboard showed me that I had a tire that was low on air pressure. However, it was not just low, there was a huge nail in one of the rear tires. My dashboard showed me that I had a tire that was low on air pressure. However, it was not just low, there was a huge nail in one of the rear tires. I arrived at the service center on a Friday after work and it was about 15 minutes until closing time. The technician agreed to work overtime to put a new tire on my car. An ice storm was expected to start in town at any minute and last into the next day. Everyone went beyond their normal duties, the intake representative in the service center who found the nail in the tire, the assistant who ran to check and found a tire to fit my car, and the technician who put the new tire on my car. You don't see this kind of service very often and definitely not on a Friday evening. A big Thank You to everyone! More
by MyKia
Employees Worked With
Sorry, I don't remember their names!
January 22, 2017
Very professional and friendly. Clearly explained everything. Quick service. Clean facility. Great experience overall. Learned new features about my car. Definitely would recommend t Clearly explained everything. Quick service. Clean facility. Great experience overall. Learned new features about my car. Definitely would recommend this service center. Very friendly and professional. More
by Penwal
Employees Worked With
I think it was Jeff and Logan who helped me but not positive.
January 21, 2017
Quick, Friendly and Professional First Service Standard first service (oil change and rotation) plus added the requested switched 12v outlet. Understood the need and knew what was needed to get the Standard first service (oil change and rotation) plus added the requested switched 12v outlet. Understood the need and knew what was needed to get the job done. Answered all my questions. Everything was done quickly and professionally. More
by bob goshert
Employees Worked With
Robin Jeffries
January 21, 2017
Excellent service I stopped by befor the first service was due talked to Lyndsay Williams she explained everything that was needed I set up an appointment took the car I stopped by befor the first service was due talked to Lyndsay Williams she explained everything that was needed I set up an appointment took the car in everything went just as she said see you in another 3000 miles More
by Slip1012
Employees Worked With
January 18, 2017
was there for a recall was very happy with the services. Jamie was very nice and got my car right back.. Iwould def refer you guys to friends of mines was very happy with the services. Jamie was very nice and got my car right back.. Iwould def refer you guys to friends of mines More
by Jaymiep
Employees Worked With
Jamie Phillippe
January 18, 2017
Everything went very well. Everything went good and when I got my SUV back. They went and wash my truck and clean the inside. Which was very nice of them Everything went good and when I got my SUV back. They went and wash my truck and clean the inside. Which was very nice of them More
by Angela
Employees Worked With
Don't remember who took care of me.
January 10, 2017
Tire was low - had a nail in it. Service reps pretty friendly; waited a bit without recognition from service rep (unusual); however service was good and I was pleased with the work do Service reps pretty friendly; waited a bit without recognition from service rep (unusual); however service was good and I was pleased with the work done More
by mzglo1927
Employees Worked With
Not sure
January 09, 2017
service as usual the service was very good, it did take a little longer than expected but i was not concerned because extra work was needed as usual the service was very good, it did take a little longer than expected but i was not concerned because extra work was needed More
by Anton Lebitsch
Employees Worked With
not sure of the names
January 08, 2017
Service Always great service when I bring the car in for scheduled servicee and would recommend Skillman for any service needs. Appreciate all the good work Always great service when I bring the car in for scheduled servicee and would recommend Skillman for any service needs. Appreciate all the good work More
by Qbba
Employees Worked With
Jeff Hodge
