Ray Skillman West Auto Mall - Service Center

warranty work Always helpful and courteous. The only part of the service I did not anticipate was the odor from the under body material applies for several days wh Always helpful and courteous. The only part of the service I did not anticipate was the odor from the under body material applies for several days when garaged. Odor has slowly dissipated. More

GREAT. As always, we get great service by the courteous staff. They have always taken care of any of our needs on our vehicle. They are very knowledgeable a As always, we get great service by the courteous staff. They have always taken care of any of our needs on our vehicle. They are very knowledgeable and eager to discuss a problem that we may have. This is the 2nd KIA that we have purchased from Skillman. we highly recommend this dealership. More

Recall-Airbags I received a recall notice for problems with airbags. I made an early morning Saturday appointment with James. However, I had some free time the Wed I received a recall notice for problems with airbags. I made an early morning Saturday appointment with James. However, I had some free time the Wednesday before and decided I would go in and would just wait if I had to (didn't want to get up Saturday). I went in Jeff said no problem and to my surprise I was on my way 30 minutes top! I really appreciated the professionalism and kindness! Great job on caring for my Mazda! More

Always fast and friendly service at Skillman Mazda West. Been buying cars and using the service department here since 2012! Great people and an excellent product. They explain the service in words I can unde Been buying cars and using the service department here since 2012! Great people and an excellent product. They explain the service in words I can understand and the longest service time has been, maybe an hour. More

Professional and Friendly The employees are always friendly and professional. The work is completed in a timely manner and we are satisfied with it. If there are any concerns The employees are always friendly and professional. The work is completed in a timely manner and we are satisfied with it. If there are any concerns, the staff always addresses them and explains thoroughly why we should or should not be concerned. We always liked Robin Jeffries however, we have not seen here in the service area for awhile. She must be working behind the scene. Sorry I don't remember the young ladies name however, the last oil change and tire pressure check we had there, she saw me check my inside panel gauges and get out of the vehicle. She immediately came out and addressed the concerns I had with my tires and actually checked all the tires pressures again. Very professional and put me at ease. More

dealer only My 2010 Hyundai Sonata has been serviced only at Ray Skillman on Pike Plaza. They know my car and what it needs. In and out in less that 45 minutes. My 2010 Hyundai Sonata has been serviced only at Ray Skillman on Pike Plaza. They know my car and what it needs. In and out in less that 45 minutes. Why go anywhere else? More

Great Experience The service department was extremely busy so I think it took a little longer than usual but they took great care of me and coffee & cookies made the w The service department was extremely busy so I think it took a little longer than usual but they took great care of me and coffee & cookies made the wait easier! More

Good experience overall. Wait time was a little long I made an appointment and I work M-F. I scheduled my appt for Sat. so weekend are my time to do all my errands. There were Wait time was a little long I made an appointment and I work M-F. I scheduled my appt for Sat. so weekend are my time to do all my errands. There were only two other individuals in the waiting room which I know is no indication because there are drop offs. overall it was not a bad experience. More