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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.9
1,049 Reviews

1,049 Reviews of Ray Skillman West Auto Mall - Service Center

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February 11, 2017

Good communicator I had a couple of unusual service issues. The tech listened to issues, understood, and gave good advice. Outlined potential cost of several alternat More

by ken92629
Recommend Dealer
Yes
Employees Worked With
Logan Schoch
Feb 14, 2017 -

Ray Skillman Westside Auto Mall responded

Thanks, Ken!

February 11, 2017

Efficient, very pleasant service manager First visit to dealership - they were ready to service vehicle at time of appointment and very pleasant check-in. Comfortable waiting area. Work was d More

by Rbg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karri Campbell, Service Advisor, Austin Burns
Feb 14, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you very much for the review! We appreciate your business!!!

February 10, 2017

Very Accommodating and proficient Because we were running late, we thought we would not be able to get the scheduled service. But the service folks got us in and we didn't have to wai More

by Dovid Ofstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall
Feb 14, 2017 -

Ray Skillman Westside Auto Mall responded

Thanks, David! We appreciate you and your review! Have a great day!

February 10, 2017

maintenance Outstanding people and work at this service center. Good communication, work gets done on time, and it's all performed correctly the first time! THANK More

by Rex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Rady
Feb 14, 2017 -

Ray Skillman Westside Auto Mall responded

Thanks, Rex! We appreciate the review! See you soon!

February 08, 2017

The best workers, best customer service Their prices are very good and then add up with customer service. Perfect James Stephens is the best. He goes above and beyond anyone's expectation More

by God's Child
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stephens
Feb 08, 2017 -

Ray Skillman Westside Auto Mall responded

You are a rockstar! Thanks for the review!!!

February 07, 2017

Great Service and Quality Care The technicians were able to get some paint spots buffed out of the exterior of my car and made it look as good as new. Very nice and dependable work More

by Imade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stephens, Logan Schoch
Feb 07, 2017 -

Ray Skillman Westside Auto Mall responded

Glad we could help! Thanks for the review! Have a wonderful day!

February 07, 2017

oil change Have known Robin for years. Previously had Mitsubishis. Lyndsay has helped me the last few years. Ashley was very courteous and followed up with some More

by Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robin Jeffries, Ashley Doyle
Feb 07, 2017 -

Ray Skillman Westside Auto Mall responded

Awesome! Thanks for the review! We appreciate you and your support!

February 06, 2017

Tire replacement Fast, efficient, friendly excellent service department. I have been here a few other times and the service then was just as excellent. The waiting are More

by KiaOptima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Browning
Feb 06, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you so much for the review!

February 06, 2017

viisiting friends It is like visiting family and friends. They always make sure I am satisfied with the service and that everything is in working order before I leav More

by burgandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Rady, Charlene Saines
Feb 06, 2017 -

Ray Skillman Westside Auto Mall responded

You are family! We appreciate you and your business!

February 06, 2017

great service they provided loaner car and finished on time. great service . They are all ways friendly when I come and provide me with information on my car More

by james farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Jeffries
Feb 06, 2017 -

Ray Skillman Westside Auto Mall responded

Robin was super happy you left her a review! She knew all your info without even looking it up! Thank you for the feedback! We appreciate it!!!

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