Ray Skillman West Auto Mall - Service Center

Regular Oil Change and General Service check. The customer service representatives greeted me and were friendly. The service was performed in a timely fashion. The emphasis on customer service is The customer service representatives greeted me and were friendly. The service was performed in a timely fashion. The emphasis on customer service is obvious in the attitudes of everyone I spoke with. The location of West Side Skillman is "out of my way". I go there because I like the environment and friendliness of the staff. The store is also very clean and bright. It's an inviting atmosphere. More

Installation Service Worked w James Perkins to get installation of a feature to my new vehicle. James handled the whole transaction and even had my vehicle washed and pro Worked w James Perkins to get installation of a feature to my new vehicle. James handled the whole transaction and even had my vehicle washed and provided me w a loaner until I had my vehicle back. More

Oil change and Underbody coating I have always had a good experience at Ray Skillman's The personnel in the service area are always nice and explaining. I would recommend this dealer I have always had a good experience at Ray Skillman's The personnel in the service area are always nice and explaining. I would recommend this dealership More

oil change Patrick Rady is always wonderful to work with whenever we have to take the car in for service. They made the best decision in bringing him back! He Patrick Rady is always wonderful to work with whenever we have to take the car in for service. They made the best decision in bringing him back! He is very nice and informative. More

Fast & Efficient I had to have a taillight cover replaced. They got the part in quickly and when I came to have it installed, without an actual appointment, I was in I had to have a taillight cover replaced. They got the part in quickly and when I came to have it installed, without an actual appointment, I was in and out in less than 45 minutes. Great service and fast. I appreciated not having to spend half the day waiting for the work to be done. The pricing was reasonable as well. More

Professional and Top Notch I have purchase two vehicles with Ray SKillman and have had all services performed there on my second vehicle. Service is quick and professional and I have purchase two vehicles with Ray SKillman and have had all services performed there on my second vehicle. Service is quick and professional and all employees have been very friendly. More

Tire Service Patrick and his team were excellent with taking care of me and my car. I was having tiring issues during the work week and kept having to take my tire Patrick and his team were excellent with taking care of me and my car. I was having tiring issues during the work week and kept having to take my tire back in until the problem was identified, which was not Patrick or his team's fault, I had a very stubborn and tricky tire. Patrick and his team made sure to get me in and out, even though I didn't have an appointment, and back to my work schedule/meetings. I so appreciated all that Patrick and his team did on my behalf to make a stressful situation less stressful for me. More

Clean, professional Had some post-purchase accessories installed. The team is highly professional and the waiting area includes a private business area where I was able t Had some post-purchase accessories installed. The team is highly professional and the waiting area includes a private business area where I was able to use to hold a meeting. More

Sonata Recalls I received a recall for my 2013 Sonata in the mail. When I called to schedule they were able to get me in quickly and also checked to see if I had any I received a recall for my 2013 Sonata in the mail. When I called to schedule they were able to get me in quickly and also checked to see if I had any other recalls (which I did) to be completed. The service was quick and it was nice to catch up with Our salesmen Nathan Swift. More

Service review Oil change and warranty anticorrosion work were done quickly. Waiting room was comfortable and I used the guest wifi. All questions were answered to Oil change and warranty anticorrosion work were done quickly. Waiting room was comfortable and I used the guest wifi. All questions were answered to my satisfaction. More