Ray Skillman West Auto Mall - Service Center

SERVICE EXPERIENCE Kindness of the personnel, always helpful, facility is always clean staff always makes you feel comfortable and helpful. You don't have to wait a long Kindness of the personnel, always helpful, facility is always clean staff always makes you feel comfortable and helpful. You don't have to wait a long time. More

My ONLY place to service my Sonata Best place for service. Always address any campaigns that are in effect. Service crew is the best. Unfortunately I don't remember young lady's name Best place for service. Always address any campaigns that are in effect. Service crew is the best. Unfortunately I don't remember young lady's name....but she's from Gary, IN. Give her an "atta girl" for me please. More

Excellent customer service and quality service Everyone was very nice and the service was fast. The car was ready when they said it would be. The lobby was clean and inviting. Everyone was very nice and the service was fast. The car was ready when they said it would be. The lobby was clean and inviting. More

Technicians were available this time for the service needed! The attendant who checked in my vehicle was very warm and welcoming. The service performed was very timely and quick considering I had an upcoming me The attendant who checked in my vehicle was very warm and welcoming. The service performed was very timely and quick considering I had an upcoming meeting following the service. Waiting area was clean and very comfortable. More

Service As usual the people who work there were friendly and helpful. I got right in, they showed me where the cookies and coffee were, I was there for only a As usual the people who work there were friendly and helpful. I got right in, they showed me where the cookies and coffee were, I was there for only about an hour. More

Great experience This is the second time I've taken my 2006 Kia in for service since I've purchased it. The first was last summer for a couple of recall issues, and m This is the second time I've taken my 2006 Kia in for service since I've purchased it. The first was last summer for a couple of recall issues, and most recently for new tires and alignment. Each time the technicians were professional and friendly. The waiting area is very comfortable, with fresh cookies and beverages. More

Great service team. Every time I have my Sorento serviced it is a wonderful experience. Everyone is helpful and wants to make sure you're comfortable. I love the sales pe Every time I have my Sorento serviced it is a wonderful experience. Everyone is helpful and wants to make sure you're comfortable. I love the sales people I love the service people and I love the little hamster Remington. I especially love the cookies and coffee. I'm almost sad to leave. Big shout out to Tim Perkins who sold us the Sorrento he always comes over to say hi and he always recognizes us right away. He is wonderful and we plan on buying another car from him soon. More

Good communicator I had a couple of unusual service issues. The tech listened to issues, understood, and gave good advice. Outlined potential cost of several alternat I had a couple of unusual service issues. The tech listened to issues, understood, and gave good advice. Outlined potential cost of several alternative solutions. More

Efficient, very pleasant service manager First visit to dealership - they were ready to service vehicle at time of appointment and very pleasant check-in. Comfortable waiting area. Work was d First visit to dealership - they were ready to service vehicle at time of appointment and very pleasant check-in. Comfortable waiting area. Work was done well, and good suggestions for near-term service needs. Highly recommend! More

maintenance Outstanding people and work at this service center. Good communication, work gets done on time, and it's all performed correctly the first time! THANK Outstanding people and work at this service center. Good communication, work gets done on time, and it's all performed correctly the first time! THANK YOU and KEEP UP THE GOOD WORK. More