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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,036 Reviews

1,036 Reviews of Ray Skillman West Auto Mall - Service Center

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April 07, 2017

Great Friendly Great,friendly and fast service. Tech was very helpful in answering questions. Waiting area with cookies and coffee the "bomb". Top notched service, w More

by Happy with service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rockland Lay, Jamie Phillippe
Apr 09, 2017 -

Ray Skillman Westside Auto Mall responded

You are the bomb! We just had cookies and coffee waiting...you're the superstar! Have an awesome day!!!

April 07, 2017

great work always great work, never had problems. keep up the good work. I have had 3 cars I have taken there over the past 15 yrs More

by aberryma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2017 -

Ray Skillman Westside Auto Mall responded

We will take #4 too :) Thank you for the review!

April 06, 2017

Quick, dependable, and reasonable. My check engine light came on on my Kia Rio and after checking the things I could check, had the car towed to Ray Skillman West Auto Mall for service. More

by Dovid Ofstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know who - my wife handled the transaction and she isn't here now.
Apr 09, 2017 -

Ray Skillman Westside Auto Mall responded

We are glad things worked out well for you! Hopefully, you were able to relax in the waiting area and enjoy a cookie :)

April 05, 2017

Patrick. The name of the gentleman who helped me when I first arrived is Patrick. He’s a real pleasant and professional person. The dealership is very clean a More

by Adam Troy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Rady
Apr 09, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you!

April 04, 2017

Satisfied customer Very pleased with the availability of service times and considering it was raining, it didn't make since to honor free car wash coupon, however I did More

by lvaulx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hodge
Apr 05, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you for the review. I would have told Jeff to make it stop raining :) Make sure you remind him next time that you missed out. We appreciate your business! Have a great day!!!

April 01, 2017

Fast, efficient, professional and friendly We would use Ray Skillman service more, but they are not all that conveniently located. When we do, our experience is always top notch. The last quest More

by Tjnash84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Jeffries
Apr 03, 2017 -

Ray Skillman Westside Auto Mall responded

Thanks for the review. Point taken on the last question :/ We appreciate you!

April 01, 2017

Awesome install job They did a great job installing my trailer hitch and the hood wind deflector on my new sorento. They also adjusted my head rests so they would not hur More

by Bright11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Perkins
Apr 03, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you very much! We really appreciate your business!

March 30, 2017

great customer service Starting with scheduling the appointment to the polite, professional service when I was there, I couldn't be more pleased - I have a lot of confidence More

by psc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names, sorry!
Apr 03, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you! We appreciate you!

March 29, 2017

Brake job. Forgot to bring a book to read, and ended up buying Sedona to replace my Chevy Traverse. Since we have five children, it has plenty of room for all. G More

by Corkscrew1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory (Finance), Garrison McElroy
Apr 03, 2017 -

Ray Skillman Westside Auto Mall responded

New policy - people can't bring books!!! Thanks for the awesome review! We appreciate you!

March 28, 2017

Service Work The entire experience was a very good experience. Everyone was very nice and pleasant. All were very respectful and very respectful of me and of my ti More

by sharonharpold1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Rady
Apr 03, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you, Sharon!

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