Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,036 Reviews of Ray Skillman West Auto Mall - Service Center
Great service as always Called in Am for oil change, got appointment at noon. Got right in, dealership is always clean & they have great cookies. They honored My coupon Called in Am for oil change, got appointment at noon. Got right in, dealership is always clean & they have great cookies. They honored My coupon which I had not been able to get in before the expiration date. Thank you for that. Have always been pleased with the service department. More
Very Efficient / No muss, no fuss Went in for new smart key to be programmed, an oil change, and grinding noise from seat motor. Ashley was our assistant, and did a super job LISTENIN Went in for new smart key to be programmed, an oil change, and grinding noise from seat motor. Ashley was our assistant, and did a super job LISTENING to what I needed, and accurately scheduling the work. The service tech (name unknown) noticed our tires needed to be rotated, so that was added. All service was completed seamlessly, on schedule, for a reasonable price. Top marks! More
LOVE THEM! I love everyone in the service department here! I've been a regular customer for years here and they treat me like family... Jeff and James are the BE I love everyone in the service department here! I've been a regular customer for years here and they treat me like family... Jeff and James are the BEST! More
Always a good experience! I am always pleased with the service I receive on my Mazda CX-5. I have confidence in the service they provide, and they are always cheerful and posi I am always pleased with the service I receive on my Mazda CX-5. I have confidence in the service they provide, and they are always cheerful and positive. It's comfortable to wait (cookies are great!) and the wait is what they say it will be. Thanks -- wouldn't think of taking my car somewhere else for service! More
Old change, tire rotatoin etc.. Very good. Every time I go there they are wonderful to work with and make sure they fit me into my schedule the best they can. Always offer me a ren Very good. Every time I go there they are wonderful to work with and make sure they fit me into my schedule the best they can. Always offer me a rental for the day too which helps out . More
Excellent Repair Service Although I didn't purchase my Hyundai at Ray Skillman, I have been having it serviced there for over ten years. Patrick has been my service adviser f Although I didn't purchase my Hyundai at Ray Skillman, I have been having it serviced there for over ten years. Patrick has been my service adviser for the majority and he has been extremely professional in providing me with the work needed to be done. If additional work is required, he calls and gives accurate additional work required as well as the additional costs. He is extremely professional. More
Service with a smile! Ray Skillman has the best employees I have come across in a business environment. Everyone knows you, smiles and always asks if you are taken care of. Ray Skillman has the best employees I have come across in a business environment. Everyone knows you, smiles and always asks if you are taken care of. They truly care about their customers. I had huge repairs on this visit and Ashley was a godsend. She followed up on my warranty and explained everything that was going to be done and covered. She is soo sweet and my finance representative Dave came out and spoke and I talked with my original sales rep Logan! I love the treatment and caring attitudes they staff have and I choose to take my vehicle to no one else. More
Service was fast I went in for a 35k oil change, tire rotation, and check up. It was done in under 30 minutes and Jeff even gave me a coupon to use. I went in for a 35k oil change, tire rotation, and check up. It was done in under 30 minutes and Jeff even gave me a coupon to use. More
Satisfying customer experience James in Mazda service is very friendly and efficient. I really enjoy working with him when I bring my Mazda in for repairs or service. In general, th James in Mazda service is very friendly and efficient. I really enjoy working with him when I bring my Mazda in for repairs or service. In general, these guys get the job done quickly and effectively. I feel like their prices are reasonable considering they're not a discount service center. I always feel welcomed and well taken care of here. Robin is also friendly. It cracks me up the way she calls everyone "sweetheart" and "honey." A touch of the old south in her, I think. A pleasant experience all around. More
Great service as always! I have been using the services here since 2010. I have always found the staff to be friendly and helpful, Keep up the great work! I have been using the services here since 2010. I have always found the staff to be friendly and helpful, Keep up the great work! More