Ray Skillman West Auto Mall - Service Center

Absolutely top tier customer service This was the best experience I have ever had at a car dealership. I own a new Mazda cx-5 and went to get an oil change and the staff were welcoming, t This was the best experience I have ever had at a car dealership. I own a new Mazda cx-5 and went to get an oil change and the staff were welcoming, talkative, and friendly. They were so personable and made my experience incredibly enjoyable. I drive 45 minutes to get there when I had a dealership closer, but will never go to a different one because of how well I was treated. James was so helpful, courteous, and funny. My boyfriend and I had a great conversation with an awesome employee who we believe is named Caleb. He helped make waiting 45 min for an oil change feel like 5 minutes. More

Great as always I live in SB , IN but purchased my last two cars from you all @ Ray Skillman Each and every time my experience is outstanding in Indy. SB needs to I live in SB , IN but purchased my last two cars from you all @ Ray Skillman Each and every time my experience is outstanding in Indy. SB needs to learn from you all. More

Dependable service I put a lot of miles on my kia for work. The service I get from Ray skillman West keeps me on the road and my car in good condition I put a lot of miles on my kia for work. The service I get from Ray skillman West keeps me on the road and my car in good condition More

All went well Called made an appointment got in on time car was done on time what more can you ask " Don't really know why you need more words when giving you a goo Called made an appointment got in on time car was done on time what more can you ask " Don't really know why you need more words when giving you a goood review " More

They are awesome! Brought my car in for oil change and tire rotation. They fixed a couple of manufacturer recalls while they had. Stellar service department from the st Brought my car in for oil change and tire rotation. They fixed a couple of manufacturer recalls while they had. Stellar service department from the start to the finish. More

Service oriented and trusted Brought my car in for detailing and repair of a previous concern. I want to thank Chris Kelley for providing personal courtesy transportation when my Brought my car in for detailing and repair of a previous concern. I want to thank Chris Kelley for providing personal courtesy transportation when my husband was not able to pick me up. It was a busy day and he was sincere and gracious in his offer to assist. Pat and the rest of the team are responsive to questions and take care of concerns as needed. Thank you for attending to the repair concern and for the interior/exterior detailing. Also, thanks to Pat for the heads up re: reimbursement for the steering column recall. Submitted paperwork and awaiting the response from Hyundai. Great team! My only frustration? YOU sent me this dealer review so therefore you have my email. You then require me to sign in and provide my email AGAIN and don't recognize me??? More

Excellent Service From the moment of contact on the phone to completion of the service everyone is so polite, honest and helpful. Best car I've ever had and best dealer From the moment of contact on the phone to completion of the service everyone is so polite, honest and helpful. Best car I've ever had and best dealership I've ever worked with. James is really an asset to the service department. More

Nice and Easy Custstomer service reps were polite and considerate of my time. The service here would.be hifjly recommended. I had an enjoyable stay in the receptio Custstomer service reps were polite and considerate of my time. The service here would.be hifjly recommended. I had an enjoyable stay in the reception area as well. More

great service We have been thoroughly satisfied with our service visits with the service dept. For many years. Great service every time without exception. Service M We have been thoroughly satisfied with our service visits with the service dept. For many years. Great service every time without exception. Service Mgr Jeff and staff are great to work with on any service on our many Mazdas we've owned. More

Courteous, excellence and prompt service (as usual) I am pleased with and love my Genesis and the superior, courteous and thorough service I receive at Ray Skillman West.... Now, I am just waiting to se I am pleased with and love my Genesis and the superior, courteous and thorough service I receive at Ray Skillman West.... Now, I am just waiting to see if, when and how the dealership and Genesis will evolve the wait area and addition of more amenities (like free loaners, car wash, etc.) More