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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,017 Reviews

1,017 Reviews of Ray Skillman West Auto Mall - Service Center

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June 24, 2017

Customer satification. I have been treated with total respect. Service was explained and my questions answered in detail. I will be happy when they open the service center More

by My car service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you! We are just as excited as you to get the new Hyundai store open :)

June 13, 2017

Oil Change James was very polite and helped me in under the time that was promised. I was a walk-in appointment and I was taken care of immediately. More

by Abel Contreras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Stephens
Jun 19, 2017 -

Ray Skillman Westside Auto Mall responded

We appreciate the review! Have a great day!

June 12, 2017

Great relationship Only been there twice, but have had the same service manager both times. James Stephens is a great service manager and represents the dealership well More

by Exrotorhd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Stephens
Jun 19, 2017 -

Ray Skillman Westside Auto Mall responded

Thank You! I will make sure James sees this!!!

June 11, 2017

Very Professional It was a pleasant and professional experience, during my first 5000 mile visit for my CX-9 with this dealership. I would recommend their service depar More

by Boiler80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Smiley
Jun 19, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you very much!

June 09, 2017

Great service I had a warranty repair done on my air conditioner compressor. This is a very expensive and time consuming repair. There was absolutely no hassle ab More

by marine7653
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry don't remember the names
Jun 19, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you! Stay Cool :)

June 09, 2017

Great service. Everything was exactly as I was told.i was told that the repatr would take approximately 45 minutes. It was done in less than 30 minutes. More

by Banker22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith in body shop
Jun 19, 2017 -

Ray Skillman Westside Auto Mall responded

Awesome! Thank you for taking the time to leave a review!

June 05, 2017

Recall service Have had good experience with this dealership and their employees both in service area and sales.. Hope to continue having good experience/relationsh More

by Dennis E. Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Doyle
Jun 06, 2017 -

Ray Skillman Westside Auto Mall responded

We hope it gets better...like 1.0 stars better for you next time you are in! We appreciate you and want you coming back!

June 04, 2017

A/C Compressor replaced, Spark Plugs replaced The work was completed on schedule, as requested in scheduled appointment. In brief usage so far, the A/C is working properly. Engine seems to be a More

by Ken87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hodge, James Stephens, Logan Schoch
Jun 06, 2017 -

Ray Skillman Westside Auto Mall responded

By more assertive, do you mean faster? :) We hope you are enjoying the A/C! 92 degrees this Saturday...stay cool!

Jun 06, 2017 -

Ken87 responded

It probably would translate to faster, though I have never actually driven this car at its absolute maximum speed. It feels a bit smoother than previously impressive smoothness, but perhaps assertive is more torque so outside disturbances (wind gusts, hills, etc.) have less effect.

June 03, 2017

Best Auto Shop In Indiana We always get great service from the mechanics at Ray Skillman Westside Auto Mall. My husband and I always go there because we can trust them for reli More

by Evelyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hodge, Robin Jeffries, Patrick Rady, Bob Smiley, James Stephens, Caitlin Browning
Jun 06, 2017 -

Ray Skillman Westside Auto Mall responded

We <3 you :)

June 02, 2017

Great Service I've been in the Ray Skillman Pike Plaza family for 10 years and always receive great customer service. The staff is friendly and never try to talk me More

by Ms. Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Stephens
Jun 06, 2017 -

Ray Skillman Westside Auto Mall responded

Ms. Evans, we appreciate you! We hope you have a very blessed day! Sincerely, Your Family at Ray Skillman :)

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