Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,036 Reviews of Ray Skillman West Auto Mall - Service Center
Flat tire. After having a flat tire replaced on a Monday at Skillman I went out of town for several days, parking in the airport garage. As I was leaving the gar After having a flat tire replaced on a Monday at Skillman I went out of town for several days, parking in the airport garage. As I was leaving the garage the following Friday the tire low warning light came on. After looking at my tires it appeared that they were all inflated sufficiently. I decided to visit the dealership to have the problem fixed. Without an appointment I was seen immediately. It was determined that the tires were okay and that the sensor needed to be reset. I was very pleased at Skillman's prompt and courteous resolution of my concerns. More
Friendly staff/fast service I brought my vehicle to Ray Skillman West for an oil change and tire rotation. I was met with a friendly greeting by Caitlin. She checked for any re I brought my vehicle to Ray Skillman West for an oil change and tire rotation. I was met with a friendly greeting by Caitlin. She checked for any recalls on the vehicle and found there was one (hood latch cable). The service department had the part in stock so was able to fix the vehicle while performing the routine service. I was out the door in just over an hour. I should also add that I did not purchase my car from this dealer, but will definitely continue to have it serviced by the Ray Skillman team. More
Easy to work with Tony has always been helpful and got my car in quickly, the repair was done and i was on my way in under an hour. Tony has always been helpful and got my car in quickly, the repair was done and i was on my way in under an hour. More
Mazda Service Rocks! Electronic parts replaced. No ability to start or steer the car till the work was completed. It was the second time I had to have electronic parts r Electronic parts replaced. No ability to start or steer the car till the work was completed. It was the second time I had to have electronic parts replaced on this car - I sure hope it is going to run well for the next four years since my daughter is taking it to college. More
Friendly customer service The service department has always been helpful and informative without being pushy. This is important to be and my family. I appreciate the way they The service department has always been helpful and informative without being pushy. This is important to be and my family. I appreciate the way they discus possible solutions in fixing a problem, taking my budget into consideration. More
Great Service! I always bring my Hyundai here for routine service. The service department is friendly and very helpful. I've never had an issue with the service I ha I always bring my Hyundai here for routine service. The service department is friendly and very helpful. I've never had an issue with the service I have received. More
Great Service This team is always so friendly. They go above and beyond to inform their customers and give the best customer service! I know my vehicle is always in This team is always so friendly. They go above and beyond to inform their customers and give the best customer service! I know my vehicle is always in good hands with them. More
Great work Excellent job bob smiley. Got me in quick. No lines to wait in. I would definitely recommend him and all of the service techs to friends and family. Excellent job bob smiley. Got me in quick. No lines to wait in. I would definitely recommend him and all of the service techs to friends and family. More
Headlight repair Ray Skillman's Hyundai Service department always does a great job whenever I have taken my Vera Cruz in for servicing. They give good explanations if Ray Skillman's Hyundai Service department always does a great job whenever I have taken my Vera Cruz in for servicing. They give good explanations if other maintenance needs to be done and what the cost would be. More
Excellent car service center The Mazda service center team led by Jeff Hodge is a place of excellence. They seamlessly combine friendly, personable customer interaction with effic The Mazda service center team led by Jeff Hodge is a place of excellence. They seamlessly combine friendly, personable customer interaction with efficiency and professionalism. I was able to re-schedule car maintenance service on short, but reasonable, notice. The team offered an additional service at no cost to help me when I found myself pressed for time. All processes at the service center demonstrate great customer-centered design, it is efficient and convenient. More