Ray Skillman West Auto Mall - Service Center

Excellent car service center The Mazda service center team led by Jeff Hodge is a place of excellence. They seamlessly combine friendly, personable customer interaction with effic The Mazda service center team led by Jeff Hodge is a place of excellence. They seamlessly combine friendly, personable customer interaction with efficiency and professionalism. I was able to re-schedule car maintenance service on short, but reasonable, notice. The team offered an additional service at no cost to help me when I found myself pressed for time. All processes at the service center demonstrate great customer-centered design, it is efficient and convenient. More

Supper Service Great staff with warm smiles and greetings. They always listen too your needs. They go the extra mile and ask is there any other thing they can do for Great staff with warm smiles and greetings. They always listen too your needs. They go the extra mile and ask is there any other thing they can do for me More

Great Customer Service and very very clean and nice!! Awesome Customer Service. Friendly and helpful very clean service area and comfortable area while waiting for vehicle oil change everything overall w Awesome Customer Service. Friendly and helpful very clean service area and comfortable area while waiting for vehicle oil change everything overall was great! Overall was best dealership ever worked with More

Great service Called just after 7am. Was able to take car in the same morning. Great service, comfortable waiting room. Driver Care paid for all of it, no problem. Called just after 7am. Was able to take car in the same morning. Great service, comfortable waiting room. Driver Care paid for all of it, no problem. Extremely happy. More

Check the trnsmission timing My experience was great, all of the staff members were very helpful. It was my first visit to the dealership considering this experiencr I will be bac My experience was great, all of the staff members were very helpful. It was my first visit to the dealership considering this experiencr I will be back. More

Great Service and environment They have great customer service. The environment is very clean and great as well. Very good at keeping you updated on what's going on with your vehic They have great customer service. The environment is very clean and great as well. Very good at keeping you updated on what's going on with your vehicle as it is being serviced. More

Quality visit My appointment was taken via a phone call and the service center was ready for me at that specified time. Ashley was friendly and informative before a My appointment was taken via a phone call and the service center was ready for me at that specified time. Ashley was friendly and informative before and after my service. Also, she gave me a recommendation for brakes and explained when and why they needed replaced. She was direct about the cost for this maintenance as well. I will be back for future visits, Skillman has always been consistent with me. Thanks, Nick More

Had a xxxx up When ordering new tires I had a xxxx up with my advisor, I thought one thing and she thought I meant another. Wrong tires installed, not happy, they d When ordering new tires I had a xxxx up with my advisor, I thought one thing and she thought I meant another. Wrong tires installed, not happy, they did everything they could to make me happy. The next it was made right. I appreciate the staff going all out to get it right. Thank you! More

Great service no hassles I took my vehicle in for a recall check and the service manager and technicians went above and beyond to make sure my car was completely recall free w I took my vehicle in for a recall check and the service manager and technicians went above and beyond to make sure my car was completely recall free when I was finished. They did a fantastic job in a timely manner. I could have been any happier. More

Very good service. Everything was completed that needed to be completed in a very timely manner. It was actually completed sooner than expected for a Saturda service. Everything was completed that needed to be completed in a very timely manner. It was actually completed sooner than expected for a Saturday morning. More