Ray Skillman West Auto Mall - Service Center

I like this dealership, and the service department is great. A little disappointing to see hardly any Kia K5s on your lot. Also, just a small suggestion that when we receive our invoice for the work do great. A little disappointing to see hardly any Kia K5s on your lot. Also, just a small suggestion that when we receive our invoice for the work done and the sheet that shows the inspection results, it would be helpful to have that printed in color since I know there is green, yellow and red designations. The one I received yesterday was in black and white. Overall, I had a good experience and my service advisor was wonderful! More

We were extremely blown away by your willingness to help us as we were traveling through Indianapolis and hit a large pothole which blew out our tire. We were in a bad spot on the interstate and AAA came o us as we were traveling through Indianapolis and hit a large pothole which blew out our tire. We were in a bad spot on the interstate and AAA came out quickly and changed out tire and got us out of an unsafe spot to change a tire. We have a 2024 Telluride with only a little over 7000 miles on it and didn't want to mismatch tires. A quick call to your dealership and your fantastic service department had the exact tire in stock and was willing to get us back on the road very quickly even while they were busy! Well done! We appreciate your willingness to help a Kia family member from out of state! Best wishes for a successful year and kudos to your service department. More

Did not have appointment. Just drove in and they took us right in. Waited and the timing was good, as well as the friendliness and explanation. Just drove in and they took us right in. Waited and the timing was good, as well as the friendliness and explanation. More

The team at Ray Skillman Westside is always extremely kind, patient, and helpful. Everyone is very trustworthy and honest, which leaves no doubt in my mind when it comes to vehicle maintenance or questio kind, patient, and helpful. Everyone is very trustworthy and honest, which leaves no doubt in my mind when it comes to vehicle maintenance or questions. More

I am extremely happy with this dealership and the service is always exceptional. I do not recall their names, frankly. I purchased my leased car and also had service work. is always exceptional. I do not recall their names, frankly. I purchased my leased car and also had service work. More

My first time using the Service Department, they were friendly and helpful. I was in and out in 1 hour. The waiting area was large and comfortable AND free cookies! friendly and helpful. I was in and out in 1 hour. The waiting area was large and comfortable AND free cookies! More

great visit today. oil and tire maintenance and a much needed car wash. all in a timely manner. thanks oil and tire maintenance and a much needed car wash. all in a timely manner. thanks More

Continue to have my car serviced there even though a little out of my way. They have always been prompt and attentive. little out of my way. They have always been prompt and attentive. More

Great Customer Service Very helpful address all of my concerns Timely and efficient service Personable and knowledgeable service also. concerns Timely and efficient service Personable and knowledgeable service also. More

Very professional experience and work was completed in a timely manner and I was updated throughout the process. timely manner and I was updated throughout the process. More