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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,036 Reviews

1,036 Reviews of Ray Skillman West Auto Mall - Service Center

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September 30, 2017

Great Tony did a great job explaining and taking care of the car. Fixed recall and listened to tires and made recommendation. All was done fine. More

by Great
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2017 -

Ray Skillman Westside Auto Mall responded

happy car, happy customer(:

September 30, 2017

great service Great timely service and everything was done in high quality. would definitely recommend this service center with confidence. Also provided rental c More

by lkdljf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2017 -

Ray Skillman Westside Auto Mall responded

Making sure you are always getting taken care of, thank you(:

September 27, 2017

A great experience! The Team is always cordial, friendly, and professional. Service is both accurate and timely. Even the cashier is positive part of the overall experi More

by mazdaGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stephens
Oct 31, 2017 -

Ray Skillman Westside Auto Mall responded

You come first(: thanks for being awesome!

September 23, 2017

Great People Whenever I go for service it's a good time with good people, Patrick, Bob, Lester, Katelin, now next door, to the manager of the dealership, I've alwa More

by Dchase117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Hedrick, Bryan Schoch, Patrick Rady, Bob Smiley, Ashley Doyle, Caitlin Browning
Oct 31, 2017 -

Ray Skillman Westside Auto Mall responded

striving to be the best we can for you! Thanks for being awesome(:

September 22, 2017

Quick service Came it to get a new key for my car.. everything was really quick and everyone was really nice. Best customer service I have received in a while. Than More

by TommyFary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 31, 2017 -

Ray Skillman Westside Auto Mall responded

Happy customer, happy us(:

September 20, 2017

Welcomed as a family member...! It's rare to walk into a business and be embraced as if I'm a member of their family. Well, Patrick Rady and Bob Smiley did just that when I stopped b More

by Fan of Great Service...!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Rady, Bob Smiley, Caitlin Browning
Oct 31, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you for being such a loyal customer to us, and a family member! You rock!!!

September 19, 2017

Scheduled Maintenance Excellent! However, I was in and out so quickly I didn't get any just-baked cookies! Guess I'll just have to schedule a bit later in the a.m. for my n More

by Grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, not good with names! But they were great!
Oct 31, 2017 -

Ray Skillman Westside Auto Mall responded

Come back anytime!! We will make sure we have a fresh batch waiting for you(:

September 18, 2017

Recall I took my wife's car in for a recall for the hood latch and the technician stated there was an outstanding recall for a sensor that had not been addre More

by footer_1941
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure. Maybe Bob Smiley
Sep 18, 2017 -

Ray Skillman Westside Auto Mall responded

We apologize for the inconvenience, but glad that one of our service technician caught it. We appreciate your business with us!

September 18, 2017

Awesome! Great place from the Service Dept. to Sales Dept. and all the others that make it flow! Thank you for making what was already a stressful situation wo More

by Nan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Phillippe
Sep 18, 2017 -

Ray Skillman Westside Auto Mall responded

That's what we're here for, making sure our service is best fit for you! Come back soon!

September 15, 2017

Very good experience My son's car needed a quick repair and since it had not been in when it was scheduled, we ended up getting maintenance done as well. They finished it More

by CB2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Ray Skillman Westside Auto Mall responded

Glad to hear that we were quick and efficient for you and your son. Don't hesitate to give us a call with any questions you might have!

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