Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,036 Reviews of Ray Skillman West Auto Mall - Service Center
Great Tony did a great job explaining and taking care of the car. Fixed recall and listened to tires and made recommendation. All was done fine. Tony did a great job explaining and taking care of the car. Fixed recall and listened to tires and made recommendation. All was done fine. More
great service Great timely service and everything was done in high quality. would definitely recommend this service center with confidence. Also provided rental c Great timely service and everything was done in high quality. would definitely recommend this service center with confidence. Also provided rental car while work was done. More
A great experience! The Team is always cordial, friendly, and professional. Service is both accurate and timely. Even the cashier is positive part of the overall experi The Team is always cordial, friendly, and professional. Service is both accurate and timely. Even the cashier is positive part of the overall experience. Never a dread to have my vehicle serviced at this Center. More
Great People Whenever I go for service it's a good time with good people, Patrick, Bob, Lester, Katelin, now next door, to the manager of the dealership, I've alwa Whenever I go for service it's a good time with good people, Patrick, Bob, Lester, Katelin, now next door, to the manager of the dealership, I've always had a great relationship that just gets better over time. More
Quick service Came it to get a new key for my car.. everything was really quick and everyone was really nice. Best customer service I have received in a while. Than Came it to get a new key for my car.. everything was really quick and everyone was really nice. Best customer service I have received in a while. Thank you! More
Welcomed as a family member...! It's rare to walk into a business and be embraced as if I'm a member of their family. Well, Patrick Rady and Bob Smiley did just that when I stopped b It's rare to walk into a business and be embraced as if I'm a member of their family. Well, Patrick Rady and Bob Smiley did just that when I stopped by for service. I can honestly say that I've been a customer of Ray Skillman; since 1997, when I purchased a Montero Sport...and now an Endeavor. I cannot say enough great things about how well I've been treated over the years! A business with knowledgeable, professional, and personable staff...a business which sales quality products!! More
Scheduled Maintenance Excellent! However, I was in and out so quickly I didn't get any just-baked cookies! Guess I'll just have to schedule a bit later in the a.m. for my n Excellent! However, I was in and out so quickly I didn't get any just-baked cookies! Guess I'll just have to schedule a bit later in the a.m. for my next visit. Employees are so friendly and knowledgeable! More
Recall I took my wife's car in for a recall for the hood latch and the technician stated there was an outstanding recall for a sensor that had not been addre I took my wife's car in for a recall for the hood latch and the technician stated there was an outstanding recall for a sensor that had not been addressed. I purchased the car as a gently used vehicle and was not made aware the sensor item had not been fixed. The technician caught it, but you may want to pass to the salesperson he should have had the sensor recall corrected before he sold the car to me. More
Awesome! Great place from the Service Dept. to Sales Dept. and all the others that make it flow! Thank you for making what was already a stressful situation wo Great place from the Service Dept. to Sales Dept. and all the others that make it flow! Thank you for making what was already a stressful situation worry free! More
Very good experience My son's car needed a quick repair and since it had not been in when it was scheduled, we ended up getting maintenance done as well. They finished it My son's car needed a quick repair and since it had not been in when it was scheduled, we ended up getting maintenance done as well. They finished it in one day and did a good job communicating. We worked with Tony who was very nice, knowledgeable and let us know what he recommended and what could wait. Overall, it was a very good experience. More