Ray Skillman West Auto Mall - Service Center

Everyone is/was so nice and helpful. The service technician was very helpful and we had a great conversation about Miatas. I went to find the coffee and a very helpful man was very graci The service technician was very helpful and we had a great conversation about Miatas. I went to find the coffee and a very helpful man was very gracious. It is always a pleasure to see and talk to Seth. Thanks More

Great customer service! I love coming in for service with James because he very thoroughly explains what to expect while I'm there and gives me a full recap upon checkout. He I love coming in for service with James because he very thoroughly explains what to expect while I'm there and gives me a full recap upon checkout. He even looked over my appointment info to make sure I wasn't getting something done that wasn't needed at my 75,000 mile appointment. I was waiting in the lobby for around two hours, and I heard him do the same for every other customer that was checking out, and made every conversation personal. My first few service appointments (with another employee) when I initially purchased my car did not go well, so I am very glad I gave this place another try! More

dishonesty disappointment I was very surprised at Mr Pat and the explanation he gave to me concerning our misunderstanding on my break work and want to disscuss this issue with I was very surprised at Mr Pat and the explanation he gave to me concerning our misunderstanding on my break work and want to disscuss this issue with a member of management as I have spent thousands at this service department and now I have a trust issue with them..ASAP!!!!! More

Recall and regular maintenance Took my car in for a recall matter and scheduled regular maintenance as well. As is typical of this dealership, always friendly and courteous. Every Took my car in for a recall matter and scheduled regular maintenance as well. As is typical of this dealership, always friendly and courteous. Everything was taken care of in a timely manner and having the convenience of waiting if a comfortable environment is an added bonus. More

Great Service Awesome job I will continue to use this dealerships service. Always treated me fair with no issues . I will recommend you guys all the time keep up th Awesome job I will continue to use this dealerships service. Always treated me fair with no issues . I will recommend you guys all the time keep up the great work. More

Excellent Service Center This was my first trip to the west side Kia service center and I couldn’t have asked for better service! Jami was great to work with, she was patient This was my first trip to the west side Kia service center and I couldn’t have asked for better service! Jami was great to work with, she was patient and explained everything perfectly. I felt so comfortable working with her and talking about new vehicles, that she took me outside to see her new vehicle. I was so impressed by her generosity that I bought a brand new Mitsubishi Outlander Sport that same evening. Very pleased with Ray Skillman dealerships. More

Great service and team. The service center team was very helpful and the entire center clean. The waiting area is by far the best I've have seen in Indy. The service center team was very helpful and the entire center clean. The waiting area is by far the best I've have seen in Indy. More

hyundai service review Helpful and informative. I made the decisions and they got it done. It lead to a trade-in and purchase of a new vehicle as part of the process. Mi Helpful and informative. I made the decisions and they got it done. It lead to a trade-in and purchase of a new vehicle as part of the process. Mike Hile More