Ray Skillman West Auto Mall - Service Center

Customer focused service staff The service technicians who serviced our Hyundai were very polite and acted in a very professional manner and we appreciate that. Nathan came into the The service technicians who serviced our Hyundai were very polite and acted in a very professional manner and we appreciate that. Nathan came into the waiting area from time to time to keep us updated on the progress and an estimated time the work would be completed. More

Excellent customer service . Friendly and work wax done in a minimal amount of time. I had to change my appointment due to my schedule and they still accommodated me. I wa . Friendly and work wax done in a minimal amount of time. I had to change my appointment due to my schedule and they still accommodated me. I was glad to see Bob was still there. Always nice to see a familiar face. More

Service We have always had great service at this dealership. The staff in the service department is extremely friendly and helpful. We do not ever feel houn We have always had great service at this dealership. The staff in the service department is extremely friendly and helpful. We do not ever feel hounded if we walk around the car lot, but staff is always available if we have questions. More

Great service I've been a Ray Skillman customer for over 12 years and always receive great service. The service staff is helpful, professional and friendly and neve I've been a Ray Skillman customer for over 12 years and always receive great service. The service staff is helpful, professional and friendly and never try to sell unnecessary services to me. I will return for future maintenance. More

Complete Service I dropped my car off for an oil change and tire rotation early in the morning because I had an appointment with Ziebart to have my car’s annual applic I dropped my car off for an oil change and tire rotation early in the morning because I had an appointment with Ziebart to have my car’s annual application completed. Tony and Chris noticed my air filter was filthy and my wipers were in need of replacement. After my service was complete, the dealership arranged to have my car taken to Ziebart, so I didn’t have to. I couldn’t be happier with the service I received. My car looks and smells brand new again :) More

Engine light on I had my engine light come on last week. Went to get it serviced, found several other things that needed to be done to the vehicle. All service took I had my engine light come on last week. Went to get it serviced, found several other things that needed to be done to the vehicle. All service took over the weekend, but they loaned me a car. great service, price and customer service. More

Great service First time using this service center; everything was done efficiently and quickly to correct recall issues. I was impressed with the waiting area and First time using this service center; everything was done efficiently and quickly to correct recall issues. I was impressed with the waiting area and the friendliness of the staff. I will be back! More

Top Notch Group of People! The Mitsubishi Service Group has always been great to work with and informs me of things that need attended to and what services they are able to help The Mitsubishi Service Group has always been great to work with and informs me of things that need attended to and what services they are able to help with. Always professional and courteous! More

Everything was great Our Kia Soul was fixed in reasonable time, runs great and was provided with a car to drive while waiting for our car to be repaired. Our Kia Soul was fixed in reasonable time, runs great and was provided with a car to drive while waiting for our car to be repaired. More

Bought it here take it here I trust my dealership and will continue to use them as long as they earn my business One issue I have in my opinion is still not resoulved. I have I trust my dealership and will continue to use them as long as they earn my business One issue I have in my opinion is still not resoulved. I have excessive noise on the drivers side. They said it was due to the sun roof they installed. The noise is from my right ear close to the window. So next trip I will complain about it again I would recommend that we should always deal with the same service advisor. With the same person a trust could be built Having driven BMW’s for years I always had the same advisor. He knew me and my vehicle More