Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,074 Reviews of Ray Skillman West Auto Mall - Service Center
Car repairs made easy As always, car repairs are expensive and difficult but the folks at the Hyundai service center helped out along the way. I was going out of town and h As always, car repairs are expensive and difficult but the folks at the Hyundai service center helped out along the way. I was going out of town and had to leave it there for an extra week and they contacted me with pictures and detailed information regarding necessary repairs, gave non-sales based recommendations, and even made sure my car was in a secure lot since it was there for over a week. More
Outstanding You guys Rock! You took care of a very expensive maintenance issue that you did not have to fix. My salesman, Johnny Much, said I would be please with You guys Rock! You took care of a very expensive maintenance issue that you did not have to fix. My salesman, Johnny Much, said I would be please with your service and he was right. Thanks for an outstanding job and your understanding of the situation. The young lady at the service desk promised that she would take care of the issue, and she came through. As a new Mazda owner, I’m very impressed with the service that I have received so far. Sincerely, Jerry L. Hoagland. Sr. More
Service My AC went out. Came in they checked it and needed to order a part. The best part is it’s still Under warranty so no out of pocket expenses My AC went out. Came in they checked it and needed to order a part. The best part is it’s still Under warranty so no out of pocket expenses More
More than expected! I didn't have an appointment so I thought I would drop the car off and see if they could work in the work (oil change and brake pad evaluation). Well I didn't have an appointment so I thought I would drop the car off and see if they could work in the work (oil change and brake pad evaluation). Well....turns out they ran the 60,000 maintenance including transmission service, front end alignment, etc, etc. And they were finished at the end of the day. Jamie informed me of the anticipated completion and when the test drive indicated a slight pull at the end of the day, they didn't hand me the keys, they made sure everything met the specifications required to make sure I drove home in a fully repaired, prepped and clean car! Very much appreciated. More
Consistently great service The service department provides consistently top notch service. Needed to replace a headlight that, through no fault of theirs, was not in inventory. The service department provides consistently top notch service. Needed to replace a headlight that, through no fault of theirs, was not in inventory. Immediately Tony got on the phone got one delivered and I was out and away in short order. To notch personal attention to all customers. More
Cluster board services Tony May's was exceptionally well in dealing with my issues pertaining to the mix up in locating the part for my vehicle and making sure I was able Tony May's was exceptionally well in dealing with my issues pertaining to the mix up in locating the part for my vehicle and making sure I was able to be able to continue my daily routine without any other disruption. Thank you a thousand times Ms. Tate More
checked out A/C It is always a pleasure to take our vehicles Ray Skillman West and will be glad to continue to take them there as we can! It is always a pleasure to take our vehicles Ray Skillman West and will be glad to continue to take them there as we can! More
Easy scheduling and good service Very personable. Easy to schedule my work to be done. They were very flexible. I was kept apprised of progress and any additional things that need Very personable. Easy to schedule my work to be done. They were very flexible. I was kept apprised of progress and any additional things that needed attention. I drive a lot and feel confident that my car will be safe to drive. More
Gas Tank Repair They are also so professional, courteous, friendly and helpful. Easy to schedule work and able to get in when needed. They kept me informed of progres They are also so professional, courteous, friendly and helpful. Easy to schedule work and able to get in when needed. They kept me informed of progress. More
Wonderful Service Dept The entire team at Mazda is excelent. Friendly staff courteous and knowledgeable.Great service.Beautiful waiting area, spotless restroom and great cof The entire team at Mazda is excelent. Friendly staff courteous and knowledgeable.Great service.Beautiful waiting area, spotless restroom and great coffee. We will definitely be returning. More