Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,074 Reviews of Ray Skillman West Auto Mall - Service Center
Efficient The team at Ray Skillman Kia do a great job accommodating their customers' schedules. They were able to get me in quick, and addressed all my concern The team at Ray Skillman Kia do a great job accommodating their customers' schedules. They were able to get me in quick, and addressed all my concerns. Because it was the end of the day, I felt that they were slightly rushed, so I didn't get to ask additional questions, but the questions were not pressing. Great job all the way around though. More
Fast and friendly service! Ray Skillman got me in quickly, completed my oil change and serviced my recall in less than 30 minutes. I was in and out in no time. Ray Skillman got me in quickly, completed my oil change and serviced my recall in less than 30 minutes. I was in and out in no time. More
Very customer oriented Service managers were friendly and on top of things. They assured me that they could fix my problem the same day. The waiting area is nice , coffee an Service managers were friendly and on top of things. They assured me that they could fix my problem the same day. The waiting area is nice , coffee and cookies made my visit very pleasant. More
Great Customer Service Great customer service experience. Resolved all problems promptly and answered all of my questions. Super friendly and helpful staff. I will be retur Great customer service experience. Resolved all problems promptly and answered all of my questions. Super friendly and helpful staff. I will be returning for future work. More
Top notch Service was scheduled, reminder was received by email. Everyone was extremely courteous. From our perspective, you have a dealership and employees to Service was scheduled, reminder was received by email. Everyone was extremely courteous. From our perspective, you have a dealership and employees to be proud of. More
Service Matt was friendly informative and good in getting me the service I needed. He went over the checklist and let me know what was needed The waiting ro Matt was friendly informative and good in getting me the service I needed. He went over the checklist and let me know what was needed The waiting room was nice also More
Great service every time The Ray Skillman team has always provided my husband and I with great service. Whether it be the attention we need making a decision on purchasing a n The Ray Skillman team has always provided my husband and I with great service. Whether it be the attention we need making a decision on purchasing a new vehicle or service of our vehicle. Everyone is always professional and very attentive keeping us informed of every step along the way. I'd recommend and do recommend Ray Skillman to all my friends. More
New engine They not only got a new engine installed in one day but the covered the rental car cost as well. They kept me up to date with everything that was goin They not only got a new engine installed in one day but the covered the rental car cost as well. They kept me up to date with everything that was going on and there were no surprises which I like. Great place to get work done. More
Engin codes The service center got me an appointment that day, check-in was conducted quickly, they were efficient in their service and the price was low. The service center got me an appointment that day, check-in was conducted quickly, they were efficient in their service and the price was low. More
First service visit Good experience with comfortable waiting area. Coffee and cookies available in showroom while waiting for service. Not certain if they provide car w Good experience with comfortable waiting area. Coffee and cookies available in showroom while waiting for service. Not certain if they provide car wash as it was raining at the time of service, I will give Karri Campbell (Service Advisor) five stars but she was not listed as one of my options. I interacted with all four of these individuals during my visit. More