Ray Skillman West Auto Mall - Service Center

this visit was a good visit When I drove in to the service dept. I was acknowledge right away. Everyone was very nice to me from the time I came in . I think it was Ashley that When I drove in to the service dept. I was acknowledge right away. Everyone was very nice to me from the time I came in . I think it was Ashley that helped me. More

1st Service Check on CX-5 Excellent service and time spent at the dealership with those I engaged with. I scheduled an appointment and the time lapse between my arrival and de Excellent service and time spent at the dealership with those I engaged with. I scheduled an appointment and the time lapse between my arrival and departure was as I hoped. More

Honest and courteous Starting from the time I arrived I was treated great. My car was ready when they said it would be. Before I asked if their was any coupons Jamie had a Starting from the time I arrived I was treated great. My car was ready when they said it would be. Before I asked if their was any coupons Jamie had already checked. Clean friendly atmosphere More

Great communication with details about my automobil. Customer service was very friendly. The service department explained in detail about what was going on with my car and also what I will need in the fu Customer service was very friendly. The service department explained in detail about what was going on with my car and also what I will need in the future. I like the Service department honesty. More

Great customer service This was my 4th time here and all of the work I've have done has been satisfactory. Everyone there is very friendly, professional, and goes out of the This was my 4th time here and all of the work I've have done has been satisfactory. Everyone there is very friendly, professional, and goes out of their way to see that the work is done correctly and that I'm happy with it. The work is explained to me so I understand what's needed and what my options are. On 2 occasions, it was body work. A friend who is a certified GM mechanic has looked at my bills and agreed completely with their diagnosis and prices charged. I appreciate their honesty in telling me what's needed without pressure or attempting to sell me a new vehicle. The loaner car was a real help on the one occasion when I had to leave the car. More

Great experience! Jamie and the rest of the service department are great to work with! They are friendly & very helpful. It was a wonderful experience as always. Jamie and the rest of the service department are great to work with! They are friendly & very helpful. It was a wonderful experience as always. More

Another worthwhile experience. Can always trust service to be thorough, as scheduled and quick. No pressure for non-critical services. Waiting area very clean and pleasant. All empl Can always trust service to be thorough, as scheduled and quick. No pressure for non-critical services. Waiting area very clean and pleasant. All employees are customer-oriented. More

Not Like the Dentist Ray Skillman Indianapolis West service department is like no other! The staff in the service center are friendly, and go the extra mile. As a woman Ray Skillman Indianapolis West service department is like no other! The staff in the service center are friendly, and go the extra mile. As a woman I depend on them to be honest and give me advise regarding my vehicle and if they say that's what I need I believe them. I have gone in with request because of what friends told me I need due to the mileage and at Ray Skillman they give an honest assessment and tell me what is and isn't necessary for my vehicle. It's wonderful not to dred going to a repair shop like you do the dentist (hahaha). Thanks guys for all you do!!! More

Extraordinary Customer Service Thank you to the entire staff from start to finish. Ms. Lindsay thank you, I appreciate your customer service. Thank you to Mr. Justin Williams for th Thank you to the entire staff from start to finish. Ms. Lindsay thank you, I appreciate your customer service. Thank you to Mr. Justin Williams for the ride to work, outstanding customer service. Thank you Ray Skillman at West automall in service department. More

Good customer service and fast at fixing the problem. Friendly atmosphere and very nice to work with . Would definitely go back if need be in the future. and fast at fixing the problem. Friendly atmosphere and very nice to work with . Would definitely go back if need be in the future. More