Ray Skillman West Auto Mall - Service Center

Awesome! My experience was incredible, I was so happy with the respect and quality from the service staff. I do not recall the nice young lady who helped me bu My experience was incredible, I was so happy with the respect and quality from the service staff. I do not recall the nice young lady who helped me but she is fantastic at her job and representing the brand. A++++ More

Service excellent; prices disgusting. I was told the newtrunk lock would be free since it has never worked, but I was charged for it. Disappointing since it was the car maker's responsibil I was told the newtrunk lock would be free since it has never worked, but I was charged for it. Disappointing since it was the car maker's responsibility. More

I Recommend Highly Patrick and his crew consistently demonstrate that you CAN go to a car dealership for service and be treated fairly! I have brought all my family's ve Patrick and his crew consistently demonstrate that you CAN go to a car dealership for service and be treated fairly! I have brought all my family's vehicles in for service, and have referred several of my friends. You can trust them. And that speaks volumes. More

Always great service I always bring my car to the dealer. Great service staff always on top of everything my car needs. Thus time there was a maintenance issue I was unawa I always bring my car to the dealer. Great service staff always on top of everything my car needs. Thus time there was a maintenance issue I was unaware of More

Prompt courteous service. I was just in for a regular oil change. All went well as usual. Glad the experience is pleasant and helpful on a regular basis. I was just in for a regular oil change. All went well as usual. Glad the experience is pleasant and helpful on a regular basis. More

Much better than the last. I was notified when the part came in and scheduled service. Prompt service, very friendly and accommodating. Lyndsay was very perso than the last. I was notified when the part came in and scheduled service. Prompt service, very friendly and accommodating. Lyndsay was very personable and smiled. Smiling is important! More

It could have went differently Excited that I got my car, but forgot to do the walk around because it was so late. Later found paint peaking on the fender. Took it back and of cou Excited that I got my car, but forgot to do the walk around because it was so late. Later found paint peaking on the fender. Took it back and of course they said I hit a curb. I told them the car has been parked most of the time. I didn’t hit any curb plus I’ve bought almost every warranty you offer this needs to be fixed. Greg stated he would talk to sales which meant he wasn’t going to fix it in my eyes. Jeff P came out agreed to fix it, offered me a loaner car and basically brightened my day. I was complaining to my salesman and the finance guy. But in the end Jeff made it happen in my favor. More

Consistent Always friendly, excellent attentive service. I hate taking in my care for service but they make it as painless as possible. The service people are al Always friendly, excellent attentive service. I hate taking in my care for service but they make it as painless as possible. The service people are always so friendly and really make me feel like they appreciate my business. Will buy my next Mazda from this dealership. More

Routine Oil Change I took my Outlander in for a routine oil change. The check in process and the service provided was all done in a very timely manner. It could not ha I took my Outlander in for a routine oil change. The check in process and the service provided was all done in a very timely manner. It could not have been done any better. More

Professional and helpful Mr. Stephens was very helpful and professional. He made my visit comfortable and easy. I appreciate the time he took to explain the repairs to me. Mr. Stephens was very helpful and professional. He made my visit comfortable and easy. I appreciate the time he took to explain the repairs to me. More