Ray Skillman West Auto Mall - Service Center

Excellent Experience The folks did an amazing job handing our SUV through a tough situation. These folks are now our go to Hyundai dealer in the area. The folks did an amazing job handing our SUV through a tough situation. These folks are now our go to Hyundai dealer in the area. More

Excellent Service I bought a 2016 Honda Pilot on a Monday and the engine light came on Friday. Turn out to be a $1,500 dollar problem. It was not covered under warrant I bought a 2016 Honda Pilot on a Monday and the engine light came on Friday. Turn out to be a $1,500 dollar problem. It was not covered under warranty that I received. Tony was very understanding about the problem at hand and then relayed the information to Greg and then the decision was made to take care of the issue at no cost to me. I know that a company has policies and procedures that they follow, but sometimes you have to go above and beyond to do the right thing in treating the customer right and that's what they did. Thanks to everyone! More

Quick service Easy to make an appointment and very fast service. Staff is quite friendly and answers any questions. Short time waiting to make an appointment and v Easy to make an appointment and very fast service. Staff is quite friendly and answers any questions. Short time waiting to make an appointment and very fast service. More

Great work The people here are very kind and helpful. Always have been, and you don't get that everywhere. I just lost my husband so I am thankful for kind peopl The people here are very kind and helpful. Always have been, and you don't get that everywhere. I just lost my husband so I am thankful for kind people. More

service Tire pressure light came on and was not sure why. Temperature changed caused low pressure. All tires now have correct pressure. Had the car ready when Tire pressure light came on and was not sure why. Temperature changed caused low pressure. All tires now have correct pressure. Had the car ready when I returned to pick it up. More

emission light on dash board lit up Attendant checked computer code and discovered gas cap ajar. Problem was solved. Also had two keys prepared expeditiously while I waited for the keys Attendant checked computer code and discovered gas cap ajar. Problem was solved. Also had two keys prepared expeditiously while I waited for the keys to be cut. More

Good. Read below. Everyone was very friendly and great service. I asked for the intermittent wiper setting to be repaired. When engaged it does not operate. When the ca Everyone was very friendly and great service. I asked for the intermittent wiper setting to be repaired. When engaged it does not operate. When the car was returned I was told that it worked and the rain sensor is what triggers it to work. It then poured down rain and the setting does not work. This is not a huge issue, but, I do have bring the car back in now to get it looked at again. I am sure this will be taken care of. Drew Benson More

Oil Change and Rotate Tires I made the appointment on-line, which is really convenient. The service took a little over an hour. Free soda would be nice. I am pleased with the I made the appointment on-line, which is really convenient. The service took a little over an hour. Free soda would be nice. I am pleased with the service and wait time. Everyone there is friendly. I will go back for routine maintenance. There prices are cheaper than other places. More

Awesome Experience My experience at Ray Skillman Westside Auto Mall was very pleasant. Jami Phillippe displayed a very kind professional welcoming presence that ensures My experience at Ray Skillman Westside Auto Mall was very pleasant. Jami Phillippe displayed a very kind professional welcoming presence that ensures that I will return. Quick, courteous service. Kudos! More

Roadtrip from Chicago My engine light came on driving from Chicago for a family visit in Indianapolis. The service center took my car in that night and had the issue addre My engine light came on driving from Chicago for a family visit in Indianapolis. The service center took my car in that night and had the issue addressed by 10 the next morning. No way could I have gotten that level of service in Chicago. As a matter of fact, it had been "fixed" in Chicago the week before and obviously wasn't. The team was so courteous and helpful. I think I will always take my car for service here going forward in tandem with a family visit. Thank you! More