Ray Skillman West Auto Mall - Service Center

Always helpful The service coordinators are always very nice and helpful! I’ve even stopped by after tire pressure light came on and they checked pressures for me w The service coordinators are always very nice and helpful! I’ve even stopped by after tire pressure light came on and they checked pressures for me with out complaint. More

Outstanding Customer satisfaction The agent had great customer service ,very friendly and also helpful with explaining services provided..I would recommend Ray Skillman Westside Auto M The agent had great customer service ,very friendly and also helpful with explaining services provided..I would recommend Ray Skillman Westside Auto Mall to all my family and friends More

Great service I was able to have my car serviced the same day that I called for an appointment. Chris was very professional and thorough. I appreciate that they are I was able to have my car serviced the same day that I called for an appointment. Chris was very professional and thorough. I appreciate that they are honest and friendly. Great group of guys! More

Time it took I loved coming here to get my car serviced! My only concern was the amount of time that it took. They were very professional and made sure I felt at h I loved coming here to get my car serviced! My only concern was the amount of time that it took. They were very professional and made sure I felt at home while I waited! More

Excellent Hospitality with Timely and Accurate Service Each associate, Jeff, Brad, and the service personnel all took the time to see how I was with the vehicle. They all took an interest in the person wi Each associate, Jeff, Brad, and the service personnel all took the time to see how I was with the vehicle. They all took an interest in the person with the car. They made me feel like family while their. The manager, Jeff, called me and stated the re-call updates would take 15-30 minutes. I was concerned that 30-minutes would turn into an all afternoon or day from other horror stories at other dealerships. I really needed my car to work. However, they stated it should take approx. 30-minutes and it did. Jeff was the first salesman I ever had that was honest about the amount of time to fix the vehicle. It redeemed my trust in dealers, especially Westside Ray Skillman Auto Mall. Brad, primary salesman, was very engaging at speaking to me about the vehicle and was interested in the people and not just to sell a car. Brad made me feel like family. The service technicians were also very hospitable and made me feel comfortable. Best experience by service technicians in a long time. Thank You much for a great visit! More

The customer service was excellent. The service rep and overall experience were outstanding even though the cause of the noise was not fixed. I felt my concerns were heard and taken ser The service rep and overall experience were outstanding even though the cause of the noise was not fixed. I felt my concerns were heard and taken seriously. More

Great service They are always friendly and respectful of my time. I like the updates as well. I will definitely be back for my car care needs! They are always friendly and respectful of my time. I like the updates as well. I will definitely be back for my car care needs! More

Quick service I definitely will be back again for service...everyone was very nice...helpful and service was done really quick...Really like that i had a great coup I definitely will be back again for service...everyone was very nice...helpful and service was done really quick...Really like that i had a great coupon to save me money...always very friendly to make I feel appreciated as a customer... More

Excellent Slow leaked and got it fixed at the last minute right before the dealership service department was to close. They were great with helping me out Slow leaked and got it fixed at the last minute right before the dealership service department was to close. They were great with helping me out More

Customer Service is great! Made the appointment by phone but when I arrived it was not on the books. James/Jimmy/Jamie(?) quickly fit me in and got the service underway. When it Made the appointment by phone but when I arrived it was not on the books. James/Jimmy/Jamie(?) quickly fit me in and got the service underway. When it was complete he came and found me and checked me out. He was personable, thorough, and made me feel like a valued customer. More