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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.9
1,049 Reviews

1,049 Reviews of Ray Skillman West Auto Mall - Service Center

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June 04, 2024

Good Service, they got my Santa Cruz in quickly and it only took about an hour to get it back. The service staff was friendly and showed me to the waiting area where there were snacks and drinks. I will r More

by sehewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Clayton
Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Sehewitt, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

June 02, 2024

The customer service was awesome and the repair was quick and my experience was great overall. More

by annbil51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 31, 2024

Good service. No wait. On time. Clean facility. Will keep using this dealership in the future. More

by cabr0024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
May 31, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you so much for sharing your experience!

May 29, 2024

Made appt online Great customer service ! !! Wait time minimal and greeted by knowledgeable staff person More

by Boss chic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you for taking the time to share this compliment, we appreciate you so much! Have a wonderful day!

May 22, 2024

Great service, fast and efficient. Highly recommend using this dealership. Comfortable waiting area with coffee and other amenities. More

by dadreyfoos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Dadreyfoos, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

May 20, 2024

My service rep made sure he fully understood the problem and made sure it was repaired. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantly did a fine job.
Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Bob, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2024

Great service. Always enjoy Darren and Eric. Explain things very well. Rest of the crews are great also More

by golam.mannan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Warren Eric
Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Golam.mannan, thank you for your kind review; we are happy to pass along your comments to the team here at Ray Skillman Westside Mitsubishi!

May 10, 2024

It was clean, the service advisor was welcoming and very resourceful with information and feedback More

by madereborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stephens
Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 09, 2024

I love the convenience of taking my car into the dealership. The Service Managers are great and work together - communicate with each other. (which is the reason I left my previous shop). More

by mkluesener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin & Jeff
Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Mkluesener, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ray Skillman Westside Mitsubishi!

May 09, 2024

they doing nice service,faster than i expected. good……will be there next time.good choice. More

by 770545796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
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