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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,069 Reviews

1,069 Reviews of Ray Skillman West Auto Mall - Service Center

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November 28, 2024

Friendly staff, comfortable waiting room, quick service. It is just what you want when bringing your car in for service. More

by karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy at the desk
November 21, 2024

Excellent care and wait wasn't Longshot room was clean and neat. Will always be going there More

by meholt131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you so much for taking the time to share your experience. We strive to provide high quality service with family friendly service. We look forward to seeing you in the future. Thank you again Terry Hannel Sales Manager

November 18, 2024

Always great customer service. Professional , respectful , was able to get in and out as requested More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Ray Skillman Westside Auto Mall responded

Our staff appreciates your business and kind words. We look for to being here in the future for all your automotive needs. Thank you for sharing your thoughts and time. Terry Hannel Sales Manager

November 15, 2024

This is a top notch dealership. Always pleasant experience when i'm there. Kerri in service department is very professional, timely and courteous More

by Kia21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri Campbell
Nov 25, 2024 -

Ray Skillman Westside Auto Mall responded

Kerri and I appreciate your kind words and for you take your time, sharing this review. We look forward to seeing you again. Thank you for your recommendation. Its means ,the world to us. Thank you Terry Hannel

November 12, 2024

Cookies and Great Customer Service! It was easy to schedule my appointment online and even though I arrived 10 minutes early, they were ready to go. In the waiting room they have fresh More

by nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Faires
October 30, 2024

Always get expert care for my Mazda CX-5 when I come for an oil change. I appreciate how everything is carefully checked and I can see a video of what is being checked in my car. More

by Janet D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 02, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you very much for taking the time to let us know how we did. We hope you have a great day!

October 25, 2024

Crew went the extra mile to work out issues. Result was great. Will return again. More

by mannex1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantley, Patrick
Oct 27, 2024 -

Ray Skillman Westside Auto Mall responded

We are glad that, we were able to solve the issues. Our staff appreciates you kind review. We hope to see you again. Thank you Terry Hannel Sales Manager

October 25, 2024

This was my second time coming to this dealership. Even though it's a little further, it's worth the drive. The customer service is fantastic. My only complaint is that I asked for the tire pressure t More

by wendyroehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in service
Nov 02, 2024 -

Ray Skillman Westside Auto Mall responded

Wendy, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2024

Nice and helpful advisor. Wonderful experience. Very comfortable environment. I feel I can trust the establishment More

by sultezer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you so much for your positive comments about Ray Skillman Westside Mitsubishi! Have a great day!

October 23, 2024

They are always very eager to serve you and take care of any issues that arise. More

by gmannan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Ray Skillman Westside Auto Mall responded

Hi Gmannan, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ray Skillman Westside Mitsubishi!

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