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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,036 Reviews
Call Service Center (317) 293-8060

1,036 Reviews of Ray Skillman West Auto Mall - Service Center

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May 29, 2024

Made appt online Great customer service ! !! Wait time minimal and greeted by knowledgeable staff person More

by Boss chic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you for taking the time to share this compliment, we appreciate you so much! Have a wonderful day!

May 22, 2024

Great service, fast and efficient. Highly recommend using this dealership. Comfortable waiting area with coffee and other amenities. More

by dadreyfoos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Dadreyfoos, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

May 20, 2024

My service rep made sure he fully understood the problem and made sure it was repaired. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantly did a fine job.
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Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Bob, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2024

Great service. Always enjoy Darren and Eric. Explain things very well. Rest of the crews are great also More

by golam.mannan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Warren Eric
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Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Golam.mannan, thank you for your kind review; we are happy to pass along your comments to the team here at Ray Skillman Westside Mitsubishi!

May 10, 2024

It was clean, the service advisor was welcoming and very resourceful with information and feedback More

by madereborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stephens
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Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 09, 2024

I love the convenience of taking my car into the dealership. The Service Managers are great and work together - communicate with each other. (which is the reason I left my previous shop). More

by mkluesener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin & Jeff
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Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Mkluesener, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ray Skillman Westside Mitsubishi!

May 09, 2024

they doing nice service，faster than i expected. good……will be there next time.good choice. More

by 770545796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024

I bought my car in 2017 . They are the only place i will take my car for sevice. More

by Janetlhoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Janetlhoffman, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

May 02, 2024

Always a pleasant experience. I appreciate the great communication and prompt service. Thank you again!!! More

by leslied1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Goode
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Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Leslied1, we are so pleased you enjoyed your visit to Ray Skillman Westside Mitsubishi! We hope to be of service to you again in the future.

April 20, 2024

Good service until that day when I pulled in. NO GREETINGS. Just: DO YOU HAVE AN APPOINTMENT? Yes I do. I have to pull my phone and to show him the record of the call. I felt humiliated and disr More

by Baobab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gurnoor Sidhu
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Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Baobab, we really appreciate your review! We have talked about providing better communication with our guests to our staff. We hope to be of service to you again in the future.

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