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Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,056 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,056 Reviews of Ray Skillman West Auto Mall - Service Center
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August 11, 2021
They went above and beyond finding what was wrong with my suv. Then fixing it quickly. suv. Then fixing it quickly. More
by Steel317
Employees Worked With
Other Employees :
Patrick Rady, James Stephens, Jamie Phillippe
August 10, 2021
Quick appts, efficient service, very pleasant staff, very competent service people. I do wish they would include a quick car wash after servicing and also think vacuuming the driver's floor area is a nice s competent service people. I do wish they would include a quick car wash after servicing and also think vacuuming the driver's floor area is a nice service I have had at other dealerships. More
by srobinson
Employees Worked With
August 03, 2021
ALWAYS NICE AND VERY RESPECTFUL AND ALWAYS HELPFUL AND NEVER PUSHY OR RUDE . ALWAYS ASK FOR YOUR THOUGHTS AND GET YOUR OK RO DO A JOB THANKS FOR GREAT WORK NEVER PUSHY OR RUDE . ALWAYS ASK FOR YOUR THOUGHTS AND GET YOUR OK RO DO A JOB THANKS FOR GREAT WORK More
by mwcrider
Employees Worked With
Other Employees :
Patrick Rady, James Stephens, Jamie Phillippe
July 30, 2021
As always, the staff here did a great job servicing our car. We have received nothing but excellent service for the past eight years and counting. car. We have received nothing but excellent service for the past eight years and counting. More
by mnelson2
Employees Worked With
New african american female employee who I had not seen before, but she did a great job.
July 27, 2021
We have purchased three cars from this dealership. We have had all the service done there on all three cars. We continue to be impressed with the work they have done for us and the friendliness of every have had all the service done there on all three cars. We continue to be impressed with the work they have done for us and the friendliness of everyone who works there. More
by NELDAFARRAR
July 26, 2021
I am a long-time service customer and have always had a good experience. Due to staffing challenges It was about 3.5 weeks before I could get an appointment. I did drop my vehicle off early (as I had a f good experience. Due to staffing challenges It was about 3.5 weeks before I could get an appointment. I did drop my vehicle off early (as I had a family emergency out of town) the team was able to get my car in a little sooner and evaluate its issue so that parts could be ordered. All repairs were made in a timely fashion and for less money than originally quoted, THANKS. (My car is back to driving as it used to) More
by Sara
Employees Worked With
I do not know the name of the Service manager that assisted me.
July 19, 2021
The entire service team was involved in the servicing/repair of my vehicle. All were friendly and kept me updated on my vehicle status. All problems were or will be resolved in near future. If servicing/repair of my vehicle. All were friendly and kept me updated on my vehicle status. All problems were or will be resolved in near future. If my assigned service rep was not available another stepped in to answer my questions, give me a new update or that service was completed. More
by rshanahaniii
Employees Worked With
Jayla McCann
July 15, 2021
I got there 50 minutes early and they went ahead and took my vehicle in. It was there for 2 recalls. They directed me to the showroom waiting room. I watched TV and browsed the internet on my phone. I wa my vehicle in. It was there for 2 recalls. They directed me to the showroom waiting room. I watched TV and browsed the internet on my phone. I waited about 1 hour and 45 minutes. Everyone of your employees was very pleasant and knowledgeable. Thanks! Happy Summer! More
by alesiapayne59
Employees Worked With
names unknown
