Ray Skillman West Auto Mall - Service Center

My check in was so easy and the representative was excellent. She was friendly, helpful, and answered all of my questions. The waiting area was very nice and comfortable. My car was actually done BEFO excellent. She was friendly, helpful, and answered all of my questions. The waiting area was very nice and comfortable. My car was actually done BEFORE she said it would be!! I was given all the information on what was done to my car and given a chance to ask questions. From the very first time I walked in to look at a Kia, I have been treated so wonderfully. Love my car too!! More

Friendly and approachable front of house staff, clean and comfortable waiting area. Service is both efficient and thorough. comfortable waiting area. Service is both efficient and thorough. More

I was very impressed with the quality of service and the follow up emails and text. The video of the service made was a first for me. follow up emails and text. The video of the service made was a first for me. More

This dealership has been wonderful. Purchased my second Mazda from them in Feb. 2024. From servicing my vehicle to making the purchase of my new vehicle easy, I couldn't be more pleased Purchased my second Mazda from them in Feb. 2024. From servicing my vehicle to making the purchase of my new vehicle easy, I couldn't be more pleased. I return there for servicing of my vehicle even though I live more than an hour away. They take great care of me and I have every confidence in their service work. Darren Warren, service; Rodrigo Tenorio, Nathanial South, sales; and Peyton Mannering, finance all have been great to work with. Highly recommend this dealership! More

The people at Kia West were courteous, friendly, and explained the details of the recall in understandable detail. They were on time and I will gladly drive the 30 minutes to get to them! explained the details of the recall in understandable detail. They were on time and I will gladly drive the 30 minutes to get to them! More

Quick, easy, and solid communication. Took care of all my problems in one trip. Customer rep was pleasant and helpful. Took care of all my problems in one trip. Customer rep was pleasant and helpful. More

It is the people. Excellent folks. Excellent product. Deliver on what they promise whether sales or saervice. Excellent folks. Excellent product. Deliver on what they promise whether sales or saervice. More

Good Service, they got my Santa Cruz in quickly and it only took about an hour to get it back. The service staff was friendly and showed me to the waiting area where there were snacks and drinks. I will r only took about an hour to get it back. The service staff was friendly and showed me to the waiting area where there were snacks and drinks. I will recommend them to anyone. More

The customer service was awesome and the repair was quick and my experience was great overall. and my experience was great overall. More

Good service. No wait. On time. Clean facility. Will keep using this dealership in the future. No wait. On time. Clean facility. Will keep using this dealership in the future. More