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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,056 Reviews

1,056 Reviews of Ray Skillman West Auto Mall - Service Center

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October 08, 2021

Service visit went well. Car was serviced and delivered quickly. No problems at all. and some filler words..... More

by 19cx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Warren
October 08, 2021

Very good visit. The 2 service persons who talked to me at start and finish were very helpful, answered my questions well and were quite friendly. The service was faster than I expected. More

by reh315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I did not catch the names of the 2 employees
Oct 08, 2021 -

reh315 responded

Please do not make my review public

October 05, 2021

Fast & friendly service (Kia ECU update). Appreciated great communication (status updates) and the complementary wash & vacuum! More

by Rob.J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
October 02, 2021

Brought car in for recalls on 2013 Optima Hybrid. Courteous service. Attentive communication/follow up. Waiting room clean. Washed and vacuumed car. More

by carolynofficer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2021

Awesome experience! Very professional and helpful! I will definitely service my car here for now on! More

by Dylanmcguffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita
September 30, 2021

I needed a new battery and Nick got me in and took care of my request. More

by Asteton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
September 29, 2021

Great fast service by associates who greet you. Nice clean comfortable place while waiting for my car. Good explanations on what to expect. More

by Caltagirolorraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry - didn’t catch name, but very helpful.
September 28, 2021

Excellent experience - Got me in at appt time for oil change, followed my ramblings about a couple extra things to check on (ie: tire light...possible dripping from the front). Found a slow leak in a tir More

by dollkd99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daren I believe? Tall, red headed, kind man
September 26, 2021

Had trouble finding the correct brake pads, but persistence paid off. Service Mgr. Patrick Clayton did excellent job as did the mechanic Brandon. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Clayton, Brandon
September 23, 2021

Very fast service. Professional & friendly staff. Reasonable prices. This is the second car we have bought here and had serviced here. More

by spot
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't Know
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