Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,045 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,045 Reviews of Ray Skillman West Auto Mall - Service Center
Sort by
November 12, 2024
Cookies and Great Customer Service! It was easy to schedule my appointment online and even though I arrived 10 minutes early, they were ready to go. In the waiting room they have fresh It was easy to schedule my appointment online and even though I arrived 10 minutes early, they were ready to go. In the waiting room they have fresh baked cookies, coffee, tables to work at and chargers. I got out an hour after I got there—ahead of schedule since I showed up early. The customer service was top notch from Nick Faires. Will definitely return to this location. More
by nicole
Employees Worked With
Nick Faires
October 30, 2024
Always get expert care for my Mazda CX-5 when I come for an oil change. I appreciate how everything is carefully checked and I can see a video of what is being checked in my car. an oil change. I appreciate how everything is carefully checked and I can see a video of what is being checked in my car. More
by Janet D.
Employees Worked With
Patrick
October 25, 2024
This was my second time coming to this dealership. Even though it's a little further, it's worth the drive. The customer service is fantastic. My only complaint is that I asked for the tire pressure t Even though it's a little further, it's worth the drive. The customer service is fantastic. My only complaint is that I asked for the tire pressure to be checked and they rotated the tires, but half way home, I realized the pressure indicator light was still on. It's not enough to have to drive back to fix! But honestly, I appreciate how friendly the front staff is. More
by wendyroehl
Employees Worked With
Patrick in service
October 24, 2024
Nice and helpful advisor. Wonderful experience. Very comfortable environment. I feel I can trust the establishment Wonderful experience. Very comfortable environment. I feel I can trust the establishment More
by sultezer
October 23, 2024
They are always very eager to serve you and take care of any issues that arise. any issues that arise. More
by gmannan
October 11, 2024
The service at Ray Skillman Westside Mitsubishi is excellent. Everyone is courteous, knowledgeable and the service is well done! Many thanks! excellent. Everyone is courteous, knowledgeable and the service is well done! Many thanks! More
by altagoch
October 05, 2024
Have bought 2 cars from this dealership and both times very good experiences. The sales dept worked with us to provide a new car when our car broke down when we were out of town.They went out of their way very good experiences. The sales dept worked with us to provide a new car when our car broke down when we were out of town.They went out of their way to get us a new car quickly. The service dept. is exceptional. Very friendly and helpful in describing what work was done on our maintenance visits. Nice waiting room and we love the cookies! More
by Ollinda
Employees Worked With
Karri
September 27, 2024
Great experience on my 90K maintenance service for my Sonata. Service personnel always informative when I have service performed on my vehicle. Sonata. Service personnel always informative when I have service performed on my vehicle. More
by Gary Westfall
Employees Worked With
Brantley
