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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.9
1,049 Reviews

1,049 Reviews of Ray Skillman West Auto Mall - Service Center

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February 21, 2023

Always excellent service when from entire staff. Very knowledgeable and professional . Love the fact that when I go in they know my name More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Phillippe
February 19, 2023

The service staff are always friendly and courteous. They provide the information I need to make an informed decision about my car's maintenance. They also kept me updated on the work that was being don More

by carendfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantly Batton
February 17, 2023

Nick Ferries always handles my car maintenance by communicating in a professional and courteous manner. Keeps me updated from time to costs. Thank you! More

by Pathophysiology
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Ferries
February 15, 2023

Easy to schedule service. Prompt, friendly attention on arrival. Video of inspection to review for determination of necessary service. Comfortable waiting area. Excellent ex More

by sneal6454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

Brad and Chris were very helpful and explained very throughly what I needed done with my car. They are always very kind when I come in! More

by Julie Ann Henkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad
February 13, 2023

This is my second car purchased at this dealership. I have loved every experience, from working with the salesman, to the financing guy, to the recent 7500 miles service on my new CX-9. The service d More

by DSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bim Akintomide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Manring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Broady
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 06, 2023

Jayla explained thing thoroughly and was accommodating for my follow up service since I was unable to wait longer for the recommended service items. More

by highnoone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayla McCann
Feb 13, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 01, 2023

Scheduled service was to include oil change and oil filter. My 2017 Sonata has been driven 74,000 miles, and I suspected a new battery made be needed since my Sonata is now 5 1/2 years old. My servi More

by Gary Westfall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deja Williams
Feb 13, 2023 -

Ray Skillman Westside Auto Mall responded

We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 28, 2023

Treat you like family, really care about taking care of YOU. Will always return for great service More

by lucky to be alive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bunte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Lucky To Be Alive, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Ray Skillman Westside Mitsubishi

January 23, 2023

Great service! ! Very friendly staff that was helpful explaining the service that was completed on car. I use to go to the Kia dealership on US 31, had horrible expe More

by Izabellwatness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Hi Izabellwatness, thank you so much for your positive comments about Ray Skillman Westside Mitsubishi! We look forward to your next visit! Take care!

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