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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,074 Reviews

1,074 Reviews of Ray Skillman West Auto Mall - Service Center

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December 02, 2023

Friendly but professional staff, patiently willing to explain recommendations and other options. Good amenities loved the baked cookies. More

by Loraydaisie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Dec 08, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 30, 2023

Have purchased several cars there and maintenance. Always friendly, informative, fairly priced and job well done. More

by sheri c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Ray Skillman Westside Auto Mall responded

Hi Sheri C, thank you so much for your positive comments about Ray Skillman Westside Mitsubishi! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 29, 2023

The customer I received during my visit at Ray Skillman West Side Auto Mall was a high level experience! My car was serviced in the estimated time communicated when I first arrived in the service departmen More

by Boss chic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Ray Skillman Westside Auto Mall responded

Boss Chic, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Ray Skillman Westside Mitsubishi

November 29, 2023

I called on Friday at 4 PM and got an appointment for 9:15 AM Monday. Took the car in because the engine light was on and the app said that it was the powertrain. Turned out it was an ignition coil and t More

by Anners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Faires. - service department. Friendly and helpful
Dec 01, 2023 -

Ray Skillman Westside Auto Mall responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2023

Always treat me right. I recommend 1000%. Give them a great try. Won’t go wrong. More

by Bhr33634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake
Nov 29, 2023 -

Ray Skillman Westside Auto Mall responded

Hi Bhr33634, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 17, 2023

Easy to make appointments. Exceptional and personable service at dealership. Always recommend the best ways to maintain my vehicle. I worked with Justin but I do not see him on More

by B89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin (Service)
Nov 19, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you for your kind words towards our staff. Please allow us to continue to be your dealer of choice. Safe travels, thank you Terry Hannel

November 14, 2023

Everyone was sincere and very professional. Our wait time was about and hour, not bad at all. We always bring our Kia Soul in for the service and oil change. More

by twinsmom43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

We appreciate your positive review about your recent experience with us!

November 13, 2023

My brakes, front and rear, were shot. Brantly Batton got me right in at 8 a.m. without an appointment. Was told I'd be ready to go by noon to 1 pm. It was ready right on schedule. Rec More

by Geolohmeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brantley
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Geolohmeier, we're happy to hear you had such a positive experience with Brantly and our team! We do hope we can be of assistance in the future. Take care!

November 12, 2023

It's close to home and staff is qualified. I will continue to use this location. More

by g1niblet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karri Campbell
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Hi G1niblet, We're so happy we were able to help you out! We look forward to your next visit! Take care!

November 01, 2023

I was in on time and out in a reasonable time. Always a great staff. More

by boyle-c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Ray Skillman Westside Mitsubishi

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