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Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,074 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,074 Reviews of Ray Skillman West Auto Mall - Service Center
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December 14, 2016
tire change Great customer service! Might have been a little pricey for a tire change, but their great customer service made up for it. Plus, I had no option whet Great customer service! Might have been a little pricey for a tire change, but their great customer service made up for it. Plus, I had no option whether or not to change my flat tire. More
by William Locke
Employees Worked With
James Stephens
December 14, 2016
Excellent!!!!!!!!!!! I love Ray Skillman West Auto Mall Service Department!!!! Lyndsay is amazing!!!!!! The Service Department always takes care of me!!!!!!! They I love Ray Skillman West Auto Mall Service Department!!!! Lyndsay is amazing!!!!!! The Service Department always takes care of me!!!!!!! They make sure the job gets done!!!!! More
by Susan
Employees Worked With
December 14, 2016
First Service Visit to the Mazda Dealership Robin was awesome. She took great care of me. The service and work went as well as I could have hoped. She took care of all of my needs. Robin was awesome. She took great care of me. The service and work went as well as I could have hoped. She took care of all of my needs. More
by Melanie Berg
Employees Worked With
Robin Jeffries
December 13, 2016
Great Service and Friendly Service Advisors Lynn Lyndsay and everyone else in the service department has been very friendly and accommodating. Whenever I've needed to get my car in for servic Lynn Lyndsay and everyone else in the service department has been very friendly and accommodating. Whenever I've needed to get my car in for service, been able to fit me in in a timely matter. More
by Kenneth J Paul Jr
December 10, 2016
Service Excellent customer service every time I go. I love that they wash my car when I get an oil change or basic maintenance done. We will be buying our n Excellent customer service every time I go. I love that they wash my car when I get an oil change or basic maintenance done. We will be buying our next car here no doubt! More
by Sgs11
Employees Worked With
I can't remember her name sorry!
December 10, 2016
Great experience.. Very professional & did a great job. What else is there to say. Jason explained the process & showed me the final result which looked perfect to me. Very professional & did a great job. What else is there to say. Jason explained the process & showed me the final result which looked perfect to me. More
by Farrel
Employees Worked With
Jason Curry
December 09, 2016
Quick and Easy Went in for some issues with my door locks and Ashley did some quick research and found out that there was a "recall" that took place. Work complete Went in for some issues with my door locks and Ashley did some quick research and found out that there was a "recall" that took place. Work completed for free and I got my car back on time. More
by SpeedwayGuy
December 09, 2016
Good experience Keep checking on me as it took a long time to diagnois. Patrick I think was the service guy. They have always been very nice whenever I come in Keep checking on me as it took a long time to diagnois. Patrick I think was the service guy. They have always been very nice whenever I come in More
by frenchfry
Employees Worked With
Patrick Rady
October 19, 2016
Oil and filter change. Service Manager is one of the friendliest and best customer orientated people I've ever dealt with! Highly recommend her. I've known Caitlyn for sev Service Manager is one of the friendliest and best customer orientated people I've ever dealt with! Highly recommend her. I've known Caitlyn for several years now. She is a Fantastic asset to the Skillman boys..... More
by bart
Employees Worked With
Catylin
February 15, 2016
Courteous and Efficient A few months ago I purchased a 2014 Ford Fiesta. It was very low miles and loaded. I felt I was really getting a deal. However, I noticed that the A few months ago I purchased a 2014 Ford Fiesta. It was very low miles and loaded. I felt I was really getting a deal. However, I noticed that the car wasn't shifting correctly. I then did some research on line and found out that this car has this problem. I was VERY UPSET and called the dealership. Yanni was so calm, courteous, and got right to the bottom of the problem. He found another person within the Ray Skillman family who knew about the problem. He ordered the parts and when they arrived he called to ask me to bring the car in. I did so and had a wonderful loaner so I didn't have to miss any work. They even took the car on to the repair location. They, he and Jeff Hodge, went the extra mile by sending the car to the Skillman location that had done this same correction prior. I received my car back, washed, full of fuel, and shifting like a dream. Thank you!!!! When they say they will take care of any problem - they really mean it!! God bless you all. Janet Simpson More
by janet2014
Employees Worked With
Jeff Hodge, Yanni ( Daniel Yanich)
