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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,074 Reviews

1,074 Reviews of Ray Skillman West Auto Mall - Service Center

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January 22, 2017

Very professional and friendly. Clearly explained everything. Quick service. Clean facility. Great experience overall. Learned new features about my car. Definitely would recommend t More

by Penwal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think it was Jeff and Logan who helped me but not positive.
Jan 22, 2017 -

Ray Skillman Westside Auto Mall responded

Thanks a million! We appreciate the review!

January 21, 2017

Quick, Friendly and Professional First Service Standard first service (oil change and rotation) plus added the requested switched 12v outlet. Understood the need and knew what was needed to get the More

by bob goshert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Jeffries
January 21, 2017

Excellent service I stopped by befor the first service was due talked to Lyndsay Williams she explained everything that was needed I set up an appointment took the car More

by Slip1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2017 -

Ray Skillman Westside Auto Mall responded

Awesomesauce!!! Thanks for the review! We appreciate you!

January 18, 2017

was there for a recall was very happy with the services. Jamie was very nice and got my car right back.. Iwould def refer you guys to friends of mines More

by Jaymiep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Phillippe
Jan 18, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you!!!

January 18, 2017

Everything went very well. Everything went good and when I got my SUV back. They went and wash my truck and clean the inside. Which was very nice of them More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember who took care of me.
Jan 18, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you :)

January 10, 2017

Tire was low - had a nail in it. Service reps pretty friendly; waited a bit without recognition from service rep (unusual); however service was good and I was pleased with the work do More

by mzglo1927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 10, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you for taking the time to leave a review. We will contact you about the recognition problem, so we can address this issue with the staff. We really appreciate the feedback!

January 09, 2017

service as usual the service was very good, it did take a little longer than expected but i was not concerned because extra work was needed More

by Anton Lebitsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure of the names
Jan 10, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you for the super review, and thank you for being so patient and understanding! We really appreciate you!

January 08, 2017

Oil Change It was quick and easy. The staff was very helpful and kind. Thanks for making this so easy. The waiting are was clean and inviting. More

by Niceley Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stephens
Jan 08, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you! We appreciate your business and the review!!!

January 08, 2017

Service Always great service when I bring the car in for scheduled servicee and would recommend Skillman for any service needs. Appreciate all the good work More

by Qbba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hodge
Jan 08, 2017 -

Ray Skillman Westside Auto Mall responded

Thank you!

January 07, 2017

Mandatory recall The service department was excellent. I don't use it ever because it's so far away, but I had two airbag recalls I had to have serviced. I called in More

by MazdaNathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan, Drew Levy
Jan 07, 2017 -

Ray Skillman Westside Auto Mall responded

Thanks a lot for taking the time to leave a review! We really appreciate it! We're glad you made it in and that your Mazda is still going strong! We hope your 2017 is wonderful!

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