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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.9
1,049 Reviews

1,049 Reviews of Ray Skillman West Auto Mall - Service Center

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November 17, 2023

Easy to make appointments. Exceptional and personable service at dealership. Always recommend the best ways to maintain my vehicle. I worked with Justin but I do not see him on More

by B89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin (Service)
Nov 19, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you for your kind words towards our staff. Please allow us to continue to be your dealer of choice. Safe travels, thank you Terry Hannel

November 14, 2023

Everyone was sincere and very professional. Our wait time was about and hour, not bad at all. We always bring our Kia Soul in for the service and oil change. More

by twinsmom43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

We appreciate your positive review about your recent experience with us!

November 13, 2023

My brakes, front and rear, were shot. Brantly Batton got me right in at 8 a.m. without an appointment. Was told I'd be ready to go by noon to 1 pm. It was ready right on schedule. Rec More

by Geolohmeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brantley
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Geolohmeier, we're happy to hear you had such a positive experience with Brantly and our team! We do hope we can be of assistance in the future. Take care!

November 12, 2023

It's close to home and staff is qualified. I will continue to use this location. More

by g1niblet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karri Campbell
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Hi G1niblet, We're so happy we were able to help you out! We look forward to your next visit! Take care!

November 01, 2023

I was in on time and out in a reasonable time. Always a great staff. More

by boyle-c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Ray Skillman Westside Mitsubishi

October 25, 2023

Good work my friends. Enjoyed your service. Made every thing very worthwhile. See you next time. More

by Bhr33634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Bhr33634, thank you for your kind words and this wonderful review! We hope to see you soon!

October 21, 2023

Courteous service with a smile. Thorough work done very quickly and under the estimated time. Thank you More

by Wbh66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Nov 16, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you very much for your business! We look forward to working with you in the future.

October 20, 2023

Completely satisfied with my purchase a year ago and the ease of getting my vehicle serviced at 8,000 miles. The waiting area was clean, quiet, and suitable for remote work. The service was completed within More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you for taking the time and your very kind words. Please allow our staff to continue to exceed with your automotive needs.

October 19, 2023

Service department very professional, polite and knowledgeable. Will refer to friends. Location is great and easy to get too. More

by dardensilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you for your endorsement of our staff and kind words. We look forward to seeing in the future.

October 18, 2023

Your service department is still good but you have lost your personal touch by doing business by texting. I would pay double to do business with a human that can talk business. More

by Opitma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James ?? Very professional
Oct 24, 2023 -

Ray Skillman Westside Auto Mall responded

I Agree so much with your thoughts. Technology is not my choice either. Unfortunately, a large portion of today's customers prefer to be texted. I will make a note on your account to your preference of communication. Thank you for your kind words towards our staff, understanding and continued support. Terry Hannel

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