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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,036 Reviews

1,036 Reviews of Ray Skillman West Auto Mall - Service Center

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November 15, 2024

This is a top notch dealership. Always pleasant experience when i'm there. Kerri in service department is very professional, timely and courteous More

by Kia21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri Campbell
November 12, 2024

Cookies and Great Customer Service! It was easy to schedule my appointment online and even though I arrived 10 minutes early, they were ready to go. In the waiting room they have fresh More

by nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Faires
October 30, 2024

Always get expert care for my Mazda CX-5 when I come for an oil change. I appreciate how everything is carefully checked and I can see a video of what is being checked in my car. More

by Janet D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 02, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you very much for taking the time to let us know how we did. We hope you have a great day!

October 25, 2024

This was my second time coming to this dealership. Even though it's a little further, it's worth the drive. The customer service is fantastic. My only complaint is that I asked for the tire pressure t More

by wendyroehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in service
Nov 02, 2024 -

Ray Skillman Westside Auto Mall responded

Wendy, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2024

Crew went the extra mile to work out issues. Result was great. Will return again. More

by mannex1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantley, Patrick
Oct 27, 2024 -

Ray Skillman Westside Auto Mall responded

We are glad that, we were able to solve the issues. Our staff appreciates you kind review. We hope to see you again. Thank you Terry Hannel Sales Manager

October 24, 2024

Nice and helpful advisor. Wonderful experience. Very comfortable environment. I feel I can trust the establishment More

by sultezer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you so much for your positive comments about Ray Skillman Westside Mitsubishi! Have a great day!

October 23, 2024

They are always very eager to serve you and take care of any issues that arise. More

by gmannan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Ray Skillman Westside Auto Mall responded

Hi Gmannan, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ray Skillman Westside Mitsubishi!

October 11, 2024

The service at Ray Skillman Westside Mitsubishi is excellent. Everyone is courteous, knowledgeable and the service is well done! Many thanks! More

by altagoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, Ashley
Oct 17, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you for your kind words towards our staff. We truly appreciate your business and hope to continue our relationship. Terry Hannel Sales Manager

October 05, 2024

Have bought 2 cars from this dealership and both times very good experiences. The sales dept worked with us to provide a new car when our car broke down when we were out of town.They went out of their way More

by Ollinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karri
Oct 17, 2024 -

Ray Skillman Westside Auto Mall responded

We appreciate your business and every opportunity to assist with your automotive needs. Please allow us to continue to assist . Thank you Terry Hannel, sales manager

September 27, 2024

Great experience on my 90K maintenance service for my Sonata. Service personnel always informative when I have service performed on my vehicle. More

by Gary Westfall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantley
Oct 17, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you for the opportunity to service your vehicle. we appreciate your business and kind comments about our staff. Hope to see you in the future. Thank you again Terry Hannel, sales manager

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