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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,056 Reviews

1,056 Reviews of Ray Skillman West Auto Mall - Service Center

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January 31, 2025

I love coming here, although fresh cookies and margaritas would be nice. The wait was not long and the guys in the repair are always superb. More

by Sarahigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Everyone was very helpful. The fresh cookies were a nice touch. Thank you for getting me in so quick. I will definitely be back. More

by James.benner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

The Service Rep, Brandt, was very helpful by keeping me informed as to the progress with the servicing of my car. In addition he took the time to sit in the car with me to answer my numerous questions abou More

by Uihlein
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Regular checkup. All things were explained to me. The Female that checked me in etc. was exceptionally nice, pleasant, and helpful. More

by cdw318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Oil change services is expensive along with other services and got quotes that are outrages for air filters More

by hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Ray Skillman Mazda always comes through when I bring my car in for service. They describe what will be done ahead of time, explain how everything went after, and send a video explanation, too. I appreciate More

by glykens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin - service department , definitely 5 stars
January 22, 2025

They don’t give me any report after changing oil on my Mitsubishi endeavor 2005 More

by Jbenmag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Brought my vehicle in for oil change, I received excellent, quick and service from Nick Faires! More

by Noelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Faires
January 12, 2025

Repairs were performed efficiently. Communication from service rep was also very good. Cost was also reasonable. More

by sreifenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Ray Skillman Westside Auto Mall responded

Thank you for taking the time. We appreciate your business and your kind words towards our staff. We look forward to being your dealer for all your needs. Thank you Terry Hannel Sales Manger

January 08, 2025

Very professional and the service was done in a timely matter and correctly according to the recall More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Ray Skillman Westside Auto Mall responded

Thank you for choosing us for your servicing needs. We look forward to continuing to serve you and your automotive needs Terry Hannel Sales Manager

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