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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,068 Reviews

1,068 Reviews of Ray Skillman West Auto Mall - Service Center

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March 27, 2025

They replaced the horn on my vehicle and it now works great. I am very happy with their service. More

by rzody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantly
March 26, 2025

Great place to do business, sales and service are both second to none. Good people More

by donthomps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Appreciate the excellent customer service and service dept. Very professional , friendly and timely in their service. More

by lars0281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantly
March 08, 2025

I appreciate the warm and friendly staff at this location. The waiting areas were clean and inviting. Refreshments were available. . More

by maelucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Miller
March 05, 2025

I didn’t have an appointment but had my car in service less than a month prior. They were very friendly, accommodating and helped resolve the issue and kept me updated regarding issue and timeframe for se More

by tichmonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant in service was Awesome as well!!!
February 26, 2025

It was well worth the drive to Ray Skillman Westside to have our car serviced at the Kia dealership. It was fast and easy service. It took less than an hour to have my service completed (oil change, inspec More

by Chick W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ray Skillman Westside Auto Mall responded

We appreciate your business and your willingness to drive to our location. Thank you for your kind words towards our staff. We look forward to being your dealership of choice. Thank you Terry Hannel Sales Manager

February 21, 2025

Service Dept was excellent. I appreciate the mechanic's review and suggested services. In/out in a reasonable time. More

by Butterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Feb 28, 2025 -

Ray Skillman Westside Auto Mall responded

Thank you for taking the time reviewing our service department. We look forward to seeing you in the future. Thank you again Terry Hannel Sales Manager

February 21, 2025

Truly exceptional service and speed. I appreciated that the team was proactive in looking for warranty coverage. The crew was friendly. More

by vincentccannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gurdian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bim Akintomide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bunte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cordray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ray Skillman Westside Auto Mall responded

We appreciate your business and kind words. We look forward to taking care of your services and sales in the future. Thank you Terry Hannel Sales Manager

February 20, 2025

Top notch service department, great customer service, I would recommend your dealership to anyone. I drive out of my way to bring my car to have it serviced. More

by ylynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
February 07, 2025

They got me in immediately when I showed up with a flat tire. The guy behind the desk offered to do it himself to get me in and out quickly. More

by jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walke
Feb 12, 2025 -

Ray Skillman Westside Auto Mall responded

Thank you for taking the time reviewing our dealership. We appreciate your business and your kind words. We are family owned and operated dealership priding ourselves on customer service. Thank you Terry Hannel Sales Manager

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