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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.9
1,049 Reviews

1,049 Reviews of Ray Skillman West Auto Mall - Service Center

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January 17, 2025

Brought my vehicle in for oil change, I received excellent, quick and service from Nick Faires! More

by Noelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Faires
January 12, 2025

Repairs were performed efficiently. Communication from service rep was also very good. Cost was also reasonable. More

by sreifenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Ray Skillman Westside Auto Mall responded

Thank you for taking the time. We appreciate your business and your kind words towards our staff. We look forward to being your dealer for all your needs. Thank you Terry Hannel Sales Manger

January 08, 2025

Very professional and the service was done in a timely matter and correctly according to the recall More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Ray Skillman Westside Auto Mall responded

Thank you for choosing us for your servicing needs. We look forward to continuing to serve you and your automotive needs Terry Hannel Sales Manager

January 02, 2025

On my recent visit, the service quality was excellent, and all of the work was completed to a high standard. Despite the busy location, the team managed to provide rapid and efficient service. Everyone is More

by leslied1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantly
December 24, 2024

Your employees are helpful friendly and knowledgeable. The new idea in the service department of showing a picture of work needed done is very helpful to us laymen. Thank you. More

by inezford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Everyone was very nice and helpful. I especially like not having to pay for the service! More

by indyscape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Always appreciate the service that is provided. I know they are thorough and do an excellent job, keeping me informed through videos as well as words. I have confidence in the care my car receive More

by Janet D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you for your kind words towards are staff. We appreciate your business and hope your vehicle continues to perform at a level. Thank you Terry Hannel Sales Manager

December 04, 2024

Everything well explained and completed in a timely manner. Wish you had more discount coupons, especially for those who purchased car from you and have been long time maintenance client. Pierce Kr More

by mmusson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierce Krone
December 02, 2024

Excellent customer service. Kudos to Brantley and Patrick especially! I will definitely keep returning to your dealership. More

by mannex1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, Brantley, Nick
November 30, 2024

Employees are very nice and helpful. It didn’t take long for the service at all. More

by fancynancy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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