Ray Skillman Westside Auto Mall

I have been driving a Mazda 6 - which I LOVE - for a few years and took it into Ray Skillman West Auto Mall for an oil change. I bought my Mazda 6 from Ray Skillman and have driven 30 minutes each way to t years and took it into Ray Skillman West Auto Mall for an oil change. I bought my Mazda 6 from Ray Skillman and have driven 30 minutes each way to their service department for all my auto needs because it is absolutely the BEST service department I have ever used. The waiting area is relaxing and Jeff and James treat me like a VIP! I lease my car and, while I was there, I asked Jeff a few questions about the end of my lease and, who should appear, but the most AMAZING salesman extraordinaire, Lorne Hayden!!! He is wonderful!!! Lorne and I discussed my lease and I found out that I could get a new Mazda 6 that day. Lorne and Vince located the one I wanted and, the next thing I knew, I had a new car! My beautiful, new Mazda 6 drives like a dream! Chris made the paperwork easy and explained everything. Craig, who I must say is adorable, packaged everything up from my old car and made sure my new car was perfect. I didn't have to do anything but sign the paperwork. I must say that Ray Skillman West Auto Mall has a customer forever. I will continue to have my service done there and I will always call Lorne Hayden when I'm in the market for a car. If you've never driven a Mazda 6, you definitely need to drive one. Ray Skillman, Lorne Hayden, the rest of the staff and Mazda make a great team!!! Thanks to all. More

My wife and I couldn't be happier. Avery Lyons & Chad Anderson were very helpful in helping us get the car we wanted. Never did either of us feel pressured in any way to buy a car. Not knowing much about Anderson were very helpful in helping us get the car we wanted. Never did either of us feel pressured in any way to buy a car. Not knowing much about the Kia Soul Avery & Chad worked with us on finding the right car. Both were very knowledgable of their car line. Even when we found they didn't have the car we wanted in stock it only took them a couple of days to get it in. I'm really impressed with the service we have received after the sale. Avery has been in touch many times to be sure everything with the car is great. When I've gone back for service Avery is always right there to help us out. One of the best experiences we've had when buying a new car. For once we enjoyed the whole process. More

Although ALL the paperwork you must sign these days is unbearable, the process was comfortable. Everything was laid out to me as far as what I needed to know and what they needed from me. I couldn't hav unbearable, the process was comfortable. Everything was laid out to me as far as what I needed to know and what they needed from me. I couldn't have asked for anything more, except maybe a free vehicle! More

What's NOT great about this dealership: friendly service, great selection, super clean and a more than helpful crew! My wife and I were in the market for a new, economical car but weren't sure exactly what w great selection, super clean and a more than helpful crew! My wife and I were in the market for a new, economical car but weren't sure exactly what we wanted. Upon coming to Ray Skillman Westside Auto Mall, we met Andy Gregoire, our car dealer extraordinaire. After discussing our options with Andy, we decided on a 2012 Hyundai Elantra GLS, but seeing that they are in such high demand, it is really hard for any dealership to keep them on the lot. We put money down on a silver model that was inbound but we had our hearts set on an indigo blue model...and here is were Andy really went to work for us. Andy not only was able to locate the exact color and model that we wanted, with the same package that we wanted but throughout the entire process, Andy kept us up to date on exactly what was going on. Not once were we in the dark or left out to dry and at the same time he was never overbearing during the entire process. The car arrived much quicker than anticipated and we are now proud Hyundai owners! Andy and the entire crew have our praise and I would HIGHLY recommend anyone to looking for a new or used car! 10/10! More

Ray Skillman was our first stop in shopping for a new car and we left that day with a vehicle that is perfect for us. Austin was very friendly and easy to work with and Dave worked his hardest to get us a gr and we left that day with a vehicle that is perfect for us. Austin was very friendly and easy to work with and Dave worked his hardest to get us a great rate and monthly payment that met our needs. Both guys were great and we really appreciated the time and effort they put towards getting us the perfect sale. We will definitely be back for future car purchases. Thanks guys! Brad and Erin More

Went in with the goal of buying a convertible and after looking at every car Skillman had to offer I ended up buying a slightly used 2007 Eclipse Spyder. Austin was wonderful and attentive while spending t looking at every car Skillman had to offer I ended up buying a slightly used 2007 Eclipse Spyder. Austin was wonderful and attentive while spending the better part of New Years day looking for what could have been a needle in a haystack. I entered the dealership with no clear idea of what I wanted or if I was even going to buy anything. Austin went through the inventory on his lot and the other Skillman lots until we narrowed the choices down to a handful of cars. I was not in a financial position to buy any of the cars I had my heart set on as they were either too expensive or too old for me to be approved for financing, Austin then suggested I test drive an Eclipse that had recently been traded in. I had never owned a car that was not built by one of the big 3 and was leery at the thought of buying a Mitsubishi... until I drove this car and fell in love. I easily got financing for this car as the price was well within my range and the car was not considered "old" by the bank. Since I bought the car I have had it serviced at Skillman twice and service was excellent, and while I was waiting Austin saw me and stopped to ask how I was enjoying my car. 6 months, 2 road trips and nearly 10,000 miles later I still love my Eclipse and am so happy Austin had me test drive this car. Should I ever drive the wheels off this car I will be back at Ray Skillman Mitsubishi and looking for Austin to help me pick out my next dream machine. More

Awesome attitude from all the sales staff and the telephone operator. The people seem so geniune and trustworthy. Made the purchase so easy and the right price with great rebates. LOVED the attitu telephone operator. The people seem so geniune and trustworthy. Made the purchase so easy and the right price with great rebates. LOVED the attitude of my salesman, Jeremy, and the sales manager, Brian. What a great experience. Car buying should be fun and these people made it "all that". More

Have purchased and serviced Vehicles at this location (different owners) for over 20 yrs this being the 6th vehicle purchased there. Service Department is outstanding. I made the mistake of taking the wi (different owners) for over 20 yrs this being the 6th vehicle purchased there. Service Department is outstanding. I made the mistake of taking the wife with me for oil change and service. She wound up purchasing an Endeavor. Both Austin Burns and Loren Hayden worked well with us as we negotiated for the vehicle. They did not have a vehicle on the lot that was similar to what we/she was looking for so they took us to another location to drive one, this added time to the process and it took a little longer than I anticipated to complete the deal, however the wife is pleased and our/her vehicle will be brought in from Cleavland next week. I hated to see my Montero LTD go but she will be happier driving this one. These guys were good to work with and I feel we were treated fairly. More

Our experience at Ray Skillman Westside Automall was a very nice experience. Nathan Olson was knowledgeable about your product (Hyundai). Everyone that we came in contact was extremely friendly. We had ou very nice experience. Nathan Olson was knowledgeable about your product (Hyundai). Everyone that we came in contact was extremely friendly. We had our 2 year old grandaughter and 5 month old puppy with us and everyone that came past us asked if there was anything that they could do for us to make our time there more enjoyable. The only thing that I saw as a negative was the ratings for your people in that a score of 9 or less was considered a failing grade. In all fairness to Nathan Olson we will give him top marks in every category. No one is ever perfect and a grading system should allow a person to know the things to focus on to promote self awareness for improvement. Once again the experience at you dealership was enjoyable and we will reccommend you to our friends and family. More

Estimados Senores: Quiero expresar mi agradecimiento a Estimados Senores: Quiero expresar mi agradecimiento a ustedes como Dealer porque nos brindaron con toda atencion y comprension la informacion necesa Estimados Senores: Quiero expresar mi agradecimiento a ustedes como Dealer porque nos brindaron con toda atencion y comprension la informacion necesaria para obtener el auto que realmente queriamos tener: Mitsubishi porque la atencion que obtuvimos fue de primera y nos hicieron sentir confortables y sin duda alguna nos sentimos con la seguridad de que podiamos confiar en la compra que hemos realizado. Les deseamos mucho exito y prosperidad en su negocio y pronto estaremos en contacto para coordinar el mantenimiento que debe realizarse al auto. Vernio y Mercedes More