Ray Skillman Westside Auto Mall

I came in in a desperate situation. Colt was friendly and welcoming. He had a lot of knowledge and made an experience that could have been fretfull quite rewarding!!! I have a big smile on my face driv and welcoming. He had a lot of knowledge and made an experience that could have been fretfull quite rewarding!!! I have a big smile on my face driving my new Kia Soul!!! Thank you so very much Colt and all of the wonderful and gracious people at the dealership! Monica Phillips More

I was looking for a red Sonata SE. My local dealership was looking but could not locate one. My husband saw the online add for Roy Skillman & Vicki helped him out immediately! I was able to put a deposit was looking but could not locate one. My husband saw the online add for Roy Skillman & Vicki helped him out immediately! I was able to put a deposit on the car that evening & she had the paperwork drawn up & sent me the online app for financing that night. We scheduled a time for the next Friday to pick up all in one day. We made the 3 hour trek to Indianapolis on Friday June 17 & upon arrival were greeted by a very friendly Vicki & Bill. They took us through each step of the process & introduced us to Jim who finalized the numbers. Then we discussed any financing with Dave. I appreciate that Bill took the time to go over all of the car's features with me & made sure that I was comfortable with the car before leaving for our 3 hour drive home. Everyone was very friendly & informative! I only wish the dealership was in my hometown so that I could go there to get any service work done! I appreciate the courtesy & respect shown and think that all dealerships should take notice of how business is done at Ray Skillman - West Auto Mall More

We were extremely pleased with our purchasing experience. There were two individuals that were exceptional. Chris Kelly and Brian Schoch. They were not only friendly, but were went above and beyond to hel There were two individuals that were exceptional. Chris Kelly and Brian Schoch. They were not only friendly, but were went above and beyond to help us find the right car. They spent two weeks working with us to find the car that fit our family and our family budget. They did not pressure us in any way to make us feel like all they wanted was a sale. We have had several experiences with purchasing cars and this was by far the best ever. We feel these two individuals are the best and hope they recieve any reward possible. Thank you for a great experience. More

Nate is very professional. Helped find the cars we needed. Followed up without being pushy. Nice young man. Think he will do well in sales. Explained value of Elantra. needed. Followed up without being pushy. Nice young man. Think he will do well in sales. Explained value of Elantra. More

In the course of buying my car, I talked to everyone in the dealership including the guys who clean the cars before they sell it to you. Everyone was wonderful. Because I bought my car literally as they the dealership including the guys who clean the cars before they sell it to you. Everyone was wonderful. Because I bought my car literally as they were coming available, it was a bit of a wait before my car became available. They worked with me and helped bring the car I wanted in. I knew when it was in the US,OnBoard the railcar and then on the truck. Even to this day they continue to greet me and answer any of my questions. They weren't your typical "sales' people. I honestly feel like I can trust them. I had a tough time deciding between two different manufacturers: toyota and Kia. What ultimately made the decision for me was the relationships I had built with the guys at my dealership. Toyota didn't offer that. More

Bill is very professional, personable, knowledgeable. He made the difference in buying there or somewhere else. He made us feel important. The Dealership has a very comfortable yet polished atmosphere. made the difference in buying there or somewhere else. He made us feel important. The Dealership has a very comfortable yet polished atmosphere. More

I have been driving a Mazda 6 - which I LOVE - for a few years and took it into Ray Skillman West Auto Mall for an oil change. I bought my Mazda 6 from Ray Skillman and have driven 30 minutes each way to t years and took it into Ray Skillman West Auto Mall for an oil change. I bought my Mazda 6 from Ray Skillman and have driven 30 minutes each way to their service department for all my auto needs because it is absolutely the BEST service department I have ever used. The waiting area is relaxing and Jeff and James treat me like a VIP! I lease my car and, while I was there, I asked Jeff a few questions about the end of my lease and, who should appear, but the most AMAZING salesman extraordinaire, Lorne Hayden!!! He is wonderful!!! Lorne and I discussed my lease and I found out that I could get a new Mazda 6 that day. Lorne and Vince located the one I wanted and, the next thing I knew, I had a new car! My beautiful, new Mazda 6 drives like a dream! Chris made the paperwork easy and explained everything. Craig, who I must say is adorable, packaged everything up from my old car and made sure my new car was perfect. I didn't have to do anything but sign the paperwork. I must say that Ray Skillman West Auto Mall has a customer forever. I will continue to have my service done there and I will always call Lorne Hayden when I'm in the market for a car. If you've never driven a Mazda 6, you definitely need to drive one. Ray Skillman, Lorne Hayden, the rest of the staff and Mazda make a great team!!! Thanks to all. More

My wife and I couldn't be happier. Avery Lyons & Chad Anderson were very helpful in helping us get the car we wanted. Never did either of us feel pressured in any way to buy a car. Not knowing much about Anderson were very helpful in helping us get the car we wanted. Never did either of us feel pressured in any way to buy a car. Not knowing much about the Kia Soul Avery & Chad worked with us on finding the right car. Both were very knowledgable of their car line. Even when we found they didn't have the car we wanted in stock it only took them a couple of days to get it in. I'm really impressed with the service we have received after the sale. Avery has been in touch many times to be sure everything with the car is great. When I've gone back for service Avery is always right there to help us out. One of the best experiences we've had when buying a new car. For once we enjoyed the whole process. More

Although ALL the paperwork you must sign these days is unbearable, the process was comfortable. Everything was laid out to me as far as what I needed to know and what they needed from me. I couldn't hav unbearable, the process was comfortable. Everything was laid out to me as far as what I needed to know and what they needed from me. I couldn't have asked for anything more, except maybe a free vehicle! More

What's NOT great about this dealership: friendly service, great selection, super clean and a more than helpful crew! My wife and I were in the market for a new, economical car but weren't sure exactly what w great selection, super clean and a more than helpful crew! My wife and I were in the market for a new, economical car but weren't sure exactly what we wanted. Upon coming to Ray Skillman Westside Auto Mall, we met Andy Gregoire, our car dealer extraordinaire. After discussing our options with Andy, we decided on a 2012 Hyundai Elantra GLS, but seeing that they are in such high demand, it is really hard for any dealership to keep them on the lot. We put money down on a silver model that was inbound but we had our hearts set on an indigo blue model...and here is were Andy really went to work for us. Andy not only was able to locate the exact color and model that we wanted, with the same package that we wanted but throughout the entire process, Andy kept us up to date on exactly what was going on. Not once were we in the dark or left out to dry and at the same time he was never overbearing during the entire process. The car arrived much quicker than anticipated and we are now proud Hyundai owners! Andy and the entire crew have our praise and I would HIGHLY recommend anyone to looking for a new or used car! 10/10! More