Ray Skillman Westside Auto Mall

I am so fortunate to have come across Ray Skillman Westside Auto Mall. This was my first time buying a car and although I wasn’t sure what to expect I was very impressed with the staff throughout each Westside Auto Mall. This was my first time buying a car and although I wasn’t sure what to expect I was very impressed with the staff throughout each phase of the process. Clint in the sales department was especially nice to work with and very informative. Being in sales myself I enjoyed the way I was treated as a customer. Clint was very professional and never pushy. He was very patient, honest and answered all of my questions. The facility itself is top notch, clean and laid out very well. I was able to test drive a wide variety of cars from different manufactures all in one place. Even with such a large selection of cars I felt the staff was informed on each car I had interest in and discussed the pros and cons of each to aid in my decision on which would be the best fit for my needs. I opted to get an extended warranty and am pleased to know Ray Skillman West is a full service facility. I have no doubt the educated service technicians will keep my vehicle in safe excellent condition. Once I had selected a car I was given a fair trade-in value of my current vehicle and the finance / warranty discussions couldn’t have gone any smoother. I had a fantastic experience at Ray Skillman West, the staff went above and beyond. I will definitely recommend them to others and remain a loyal customer myself. If I had it to do over again I would not go anywhere else. It quickly became clear to me that Skillman is more concerned with exceptional customer service and building customer loyalty rather than simply making a quick sale. I am also impressed to have learned that the Ray Skillman organization is local and my investment helps support the Indianapolis community as Ray Skillman is heavily involved in various community outreach programs. To summarize my experience I was treated with respect, worked with a professional caring staff that was not pushy and was given a fair price. I’m not sure what more a customer could ask for and I know this isn’t the experience I would have encountered at many other dealerships. More

My son, Deryk, found this dealership searching online for dealers who work with individuals with poor credit. Deryk contacted Colt at this dealership as his credit rating had deteriorated from a recent divor dealers who work with individuals with poor credit. Deryk contacted Colt at this dealership as his credit rating had deteriorated from a recent divorce. This did not deter Colt from working with him, in fact he seemed to enjoy the challenge and really went out of his way to assist. I was willing to co-sign as Deryk's bad credit was not due to negligence on his part. Colt sensed this and exhibited good judgement of character telling me over the phone he believed my son was a good kid who got the short end of the stick. I also now live in Missouri but that didn't create any handicap in working with Colt. He was able to obtain an unbelievably low APR for Deryk with me co-signing, stayed in constant contact with me, was very personable at all times. he had all paperwork overnighted, everything in perfect order for me to sign and return easily. Colt definitely understand the "customer" in customer service. He relates well with people and made us feel very comfortable dealing with him. More often than not, most people do not like dealerhip experiences, but this was not the case. In our discussions, Colt learned we own a Dodge Viper and offered assistance in future purchases of tires or any needed parts. Colt is an asset to your organization, I hope he is recognized and appreciated for the energy, enthusiasm and service he puts into his job. Thank You, Darlyne Leapley More

I just purchased a 2010 F150 from RaySkillman Westside I just purchased a 2010 F150 from RaySkillman Westside automall and felt I should share my experience . First of all I should start by saying I I just purchased a 2010 F150 from RaySkillman Westside automall and felt I should share my experience . First of all I should start by saying I have a very low credit score and thought this was going to be a embarrassment and that I was kidding myself . I first met with Colt Key and he was very friendly and courteous . We first went through what I could afford and he worked worked his magic Within 10 minutes I was approved and looking at trucks . I was under the impression before I even went into RaySkillman that If they would even work with me that I would be driving something old with alot of miles which wasn't the case at all. Colt showed me my options and what he can help me with and I was shocked how new the trucks were. He showed me what he thought was the best option for my budget and what he thought would work best for me and it was like he read my mind . Overall I have to say that RaySkillman and Mr. Colt Key really have a good thing going there . I will recommend all my family and friends there and I will be working with them on any of my future vehicle purchases One satisfied Client Joshua More

I visited Ray Skillman West Auto Mall to test drive a 2013 Hyundai Elantra GT equipped with a manual transmission. Mr. Josh Guzman demonstrated the noteworthy features on this car and provided a test dri 2013 Hyundai Elantra GT equipped with a manual transmission. Mr. Josh Guzman demonstrated the noteworthy features on this car and provided a test drive loop that simulated the kind of driving I actually do on a regular basis. Following the test drive, Josh sent me an extensive photo album of the particular car I drove, including both interior and exterior shots. All in all, this was one of the most pleasant new car test-drive experiences I've ever encountered. More

I was interested in a particular vehicle. I was contacted by Vicki to let me know they had one available on the lot. I made arrangements to come see the Hyundai Tucson vehicle and drove it. I was contacted by Vicki to let me know they had one available on the lot. I made arrangements to come see the Hyundai Tucson vehicle and drove it. I was very pleased with the style and the way it drove. Jennifer Watts was our sales person. She was very kind and caring and helped me through the sales process. This is my second Hyundai Tucson that I have owned and I am very satisfied with my purchase. More

The staff was friendly, knowledgeable, attentive & helpful. This was my first experience purchasing a used car, as well as financing. I feel confident that I was shown all of my options without pressu helpful. This was my first experience purchasing a used car, as well as financing. I feel confident that I was shown all of my options without pressure, and educated on the vehicles I was interested in. I appreciated the finance department working with me to get me a loan, rate & payment I felt comfortable with. Everything was taken care of in a very timely manner. I would recommend this dealer & salesman to my friends and family in the future. More

My husband and I were very pleased with the excellent service we received at this dealership while shopping for a new car. Clinton was very friendly and down to earth during the entire process, which was service we received at this dealership while shopping for a new car. Clinton was very friendly and down to earth during the entire process, which was a refreshing change compared to other dealerships we had visited. He paid attention to what I was looking for and didn't try to push me into buying whatever they had on the lot. I was specifically looking for a manual transmission, and they were able to locate one and have it delivered within 3-4 days. They even brought over an additional employee to help complete the financing paperwork in a timely fashion. I would definitely recommend Clinton's excellent customer service and the Ray Skillman West dealership to anyone. More

Clinton and Colt were awesome to work with. They were able to meet my needs in a new car. I had a "painless" experience and would recommend others to see them when car shopping. able to meet my needs in a new car. I had a "painless" experience and would recommend others to see them when car shopping. More

I've used Ray Skillman Mitsubishi West twice now for purchasing a new car and both times the employees have been awesome! Most recently, I came in looking to get out of a car I didn't really enjoy drivi purchasing a new car and both times the employees have been awesome! Most recently, I came in looking to get out of a car I didn't really enjoy driving and into one that I did. Many thanks to our sales associate, Derrick Holmes, for his help in locating a great, fun to drive car and for the finance team for making the payments work for me!! I also send many thanks to the service team for the easy communication and good work for the couple things I needed done for the car. I would highly recommend this location when looking for you next car! Jennifer More

Jennifer Watts, the sales manager, and the finance department were absolutely wonderful in working with us to meet our needs and write up a great deal on a used car. I have never been so happy with t department were absolutely wonderful in working with us to meet our needs and write up a great deal on a used car. I have never been so happy with the service I received and will highly recommend Jennifer and the dealership to all of my friends and family. I have purchased 2 other vehicles from Ray Skillman and this has been by far the most friendly and helpful assistance we have received. They genuinely listened to what we were looking for and cared about our needs and I cannot thank them enough. More