
Ray Skillman Westside Auto Mall
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,073 reviews
Josh was extremely helpful & understood exactly what our needs & concerns were. He was able to get us the exact vehicle I've been wanting for he last year. I'll be referring my friends here. our needs & concerns were. He was able to get us the exact vehicle I've been wanting for he last year. I'll be referring my friends here. More
After shopping for a new vehicle and working with many different dealers, I had a great experience at Ray Skillman. The exemplary customer service far surpassed any other dealer I visited. Thanks different dealers, I had a great experience at Ray Skillman. The exemplary customer service far surpassed any other dealer I visited. Thanks More
Very good customer service. I felt a genuine interest in my receiving a good car. I went looking for a used vehicle and came away with a beautiful new Mazda. Miss Erickson is an excellent asset to your deal my receiving a good car. I went looking for a used vehicle and came away with a beautiful new Mazda. Miss Erickson is an excellent asset to your dealership. She is pleasant, knowledgeable, concerned. Mr. Pollard was very pleasant and helpful in my purchasing experience. Thank you all so very much!! I still feel like I'm dreaming :-) Janean M. Burton Smith More
Just an awesome experience all the way around. Professional, courteous, personable, car was in excellent condition, dealership was bright, clean, modern, full of amenities, and they gave me a grea Professional, courteous, personable, car was in excellent condition, dealership was bright, clean, modern, full of amenities, and they gave me a great no hassle deal not only on the really nice one owner car, but even on financing too. They noticed a small broken glass lens on rear lower portion of car and even fixed that for free! I have owned over 80 cars in my life and have never had a better car buying experience! Managers, salesman, and finance department were all top notch! More
Do not buy a car from Ray Skillman--- I don't think I can trust someone who will jeopardize a good customer relationship over a stinkin tire. It doesn't matter all the car jargan of same size crap. I want my trust someone who will jeopardize a good customer relationship over a stinkin tire. It doesn't matter all the car jargan of same size crap. I want my effing tires to match and shouldn't have to pay for it since they would have matched before I drove off the lot if I had noticed. Dropping $150-$200 ain't nothin for a dealership when they make more then that off the warranty alone, but it is for a middle class american that just bought a car that will have to get plates and now pay almost $300 a month. What a horrible business move. My car will never see the inside of that service department, I will now be purchasing a warranty from an outside company and cancelling theirs. There will be no referrals or repeat business from me. OVER A TIRE. smh. What ever happened to "keep your customers happy and you gain loyalty and a following?" IDIOTS. 4 out of 5 dealerships that I called this morning told me to bring the car in right away and they would replace two tires no questions asked, then I told them I didn't buy the car from them and they laughed at me! Ray Skillman messed up. Sad because the salesmen was awesome. Most comfortable buying experience I have ever had. I hardly noticed my payment being 78 dollars higher a month than planned. Congratulations Ray Skillman you lost someone who could have been a very loyal customer. -After my review hit google and social media they wanted to order two tires.... It's too late, I already replaced all 4 because they were BALD. Thanks for nothing. More
Josh Guzman was great to work with in all aspects of the sale. The first time we met him he was very friendly, knowledgeable, and fun, this continued all the way to delivery of the vehicle. We would def sale. The first time we met him he was very friendly, knowledgeable, and fun, this continued all the way to delivery of the vehicle. We would definitly buy another car from Josh and Ray Skillman West. More
Josh was very helpful, friendly, and knowledgeable. It was a great and easy experience to purchase our new car with his help and his guidance. was a great and easy experience to purchase our new car with his help and his guidance. More
New car purchase is exciting. But working with a salesman can be at times very unpleasant and can be great pain. This is what I have experienced and many will agree. Today, I had an extremely positive experi can be at times very unpleasant and can be great pain. This is what I have experienced and many will agree. Today, I had an extremely positive experience. I had the pleasure of meeting, Barry Morris, salesman at Mazda for Ray Skillman auto mall on west side in Indianapolis. I highly recommend Barry to anyone who is interested in purchasing a new car. Barry's approach to customer service is something I am not used to. I spent nearly four hours driving and learning about five different cars. Barry was extremely helpful, knowledgeable, courteous and totally committed to making sure that I was making a correct purchase. He advised me to take my time and become more sure of what I need in a car and then go see him. I was happy to know that he can help with any car that Ray Skillman carries. What I liked about Barry was that there was no pressure from him to make a deal. Ray Skillman organization should be very proud to have an employee like Barry Morris, he is an asset to this company. More
Josh made this purchase very pleasant. He always has a smile on his face and is more then helpful. Now with that being said. I know that Josh's hands are tied on this request, but it is a 2011 car and smile on his face and is more then helpful. Now with that being said. I know that Josh's hands are tied on this request, but it is a 2011 car and the map is a 2010. I had asked if It could be updated. Josh came back and said His GM said for 300 dollars. I think for a first time buyer with you guys that something should have happend. I would tell any and everyone about Josh and if they are looking for a car I would recommend Josh and your dealership. Thank you, Kimberly Campbell More