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Ray Skillman Westside Auto Mall

Indianapolis, IN

4.8
2,066 Reviews
Ray Skillman Auto Mall in Indianapolis, IN, also serving Carmel, IN and Greenwood, IN is proud to be an automotive leader in our community. Since opening our doors, Ray Skillman Auto Mall has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Ray Skillman Auto Mall will professionally fit you into the automobile of your choice.
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5155 W Pike Plaza Rd

Indianapolis, IN

46254

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Showing 2,066 reviews

June 23, 2023

Dealership is fine. Some service writers are a little unfriendly and creates a stressful experience for the customer. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2023

I rarely write reviews unless warranted. With a family of 6 I have purchased many vehicles in my time. I have to say this was a 5 star experience with top notch people involved from top to b More

by RLH3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bunte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hudson, Chloe Broady
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Rlh3, we are so happy to read such a great review about Ray Skillman Westside Mitsubishi! Thank you, and have a fantastic day!

June 16, 2023

Excellent service! Tom Massengale was very helpful, friendly, and courteous! The waiting area was nice and clean. More

by Sholaday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Massengale
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Sholaday, we're happy you found our staff to be so supportive during your experience here at Ray Skillman Westside Mitsubishi. We look forward to your next visit! Take care!

June 16, 2023

Excellent service! Tom Massengale was very helpful, friendly, and courteous! The waiting area was nice and clean. More

by Sholaday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Massengale
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Sholaday, we're happy you found our staff to be so supportive during your experience here at Ray Skillman Westside Mitsubishi. We look forward to your next visit! Take care!

June 15, 2023

Excellent service. Very happy with Henry and all he did for me. This is my second vehicle from them. More

by s.robison1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peyton Manring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 14, 2023

Excellent customer service and support! Work was performed in a timely manner, and I was notified of any/all issues be the service advisors. More

by drttclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayla McCann & Daren Warren
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Drttclark, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

June 13, 2023

Went in for a software update and also got an oil change. Great service and nice waiting area with coffee maker that makes multiple types of coffee and they also have chocolate chip and sugar cookies freshly More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Hi David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2023

I love bringing my car into the service department. They are very friendly and knowledgeable about what is and is not covered. They are quick and resolve all issues in a very timely manner. I am impres More

by aadams19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Aadams19, we're happy you found our staff to be so supportive during your experience here at Ray Skillman Westside Mitsubishi. We look forward to your next visit! Take care!

June 12, 2023

The work was done as estimated in the alloted time. Service rep was very friendly and courteous. More

by dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 12, 2023

I have a 2023 Tucson Limited Hybrid. This weekend Hyundai did a remote download resetting all of my settings to factory. I was able to reset almost everything. The Mode switch on the More

by ronmarkell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Ronmarkell1, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We hope you are willing to give us another chance. Please reach out to us at (317) 293-8060 so we can work towards a resolution.

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