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Ray Skillman Westside Auto Mall

Indianapolis, IN

4.9
2,050 Reviews
Ray Skillman Auto Mall in Indianapolis, IN, also serving Carmel, IN and Greenwood, IN is proud to be an automotive leader in our community. Since opening our doors, Ray Skillman Auto Mall has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Ray Skillman Auto Mall will professionally fit you into the automobile of your choice.
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5155 W Pike Plaza Rd

Indianapolis, IN

46254

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Showing 2,050 reviews

June 13, 2023

Went in for a software update and also got an oil change. Great service and nice waiting area with coffee maker that makes multiple types of coffee and they also have chocolate chip and sugar cookies freshly More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Hi David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2023

I love bringing my car into the service department. They are very friendly and knowledgeable about what is and is not covered. They are quick and resolve all issues in a very timely manner. I am impres More

by aadams19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Aadams19, we're happy you found our staff to be so supportive during your experience here at Ray Skillman Westside Mitsubishi. We look forward to your next visit! Take care!

June 12, 2023

The work was done as estimated in the alloted time. Service rep was very friendly and courteous. More

by dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 12, 2023

I have a 2023 Tucson Limited Hybrid. This weekend Hyundai did a remote download resetting all of my settings to factory. I was able to reset almost everything. The Mode switch on the More

by ronmarkell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Ronmarkell1, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We hope you are willing to give us another chance. Please reach out to us at (317) 293-8060 so we can work towards a resolution.

June 09, 2023

Keenan was awesome, Christian saved us money. All in all it was a great experience. More

by cflann999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keena
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Cflann999, thank you for your kind review; we are happy to pass along your comments to the team here at Ray Skillman Westside Mitsubishi! We look forward to your next visit! Take care!

June 01, 2023

Service representative was professional and friendly. I received an update on software for anti-theft in this visit. More

by cjd
Recommend Dealer
Yes
Employees Worked With
Brantly Batton
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Ray Skillman Westside Mitsubishi

May 27, 2023

Good. Took a little longer than I thought it should, but it was not too long. More

by hmunevar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Faires
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Hmunevar, we are glad we could help! We look forward to your next visit! Take care!

May 20, 2023

Great attention to customer service by service staff with clear updates, texts and communicated expectations. More

by mac_slade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantly Batton
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Mac_slade, we really appreciate your feedback! We look forward to your next visit! Take care!

May 17, 2023

i always have west service my car. Always inform me of any issues and is completed when told.Everyone always answers all questions and have no complaints at all with their service. More

by truckerbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Truckerbb, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

May 15, 2023

Chris Kelly was very professional and helpful. I was satified with the service I recieved. More

by Julie Ann Henkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Julie Ann Henkel, thank you for your kind review; we are happy to pass along your comments to the team here at Ray Skillman Westside Mitsubishi! We look forward to your next visit! Take care!

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