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Ray Skillman Westside Auto Mall

Indianapolis, IN

4.9
2,050 Reviews
Ray Skillman Auto Mall in Indianapolis, IN, also serving Carmel, IN and Greenwood, IN is proud to be an automotive leader in our community. Since opening our doors, Ray Skillman Auto Mall has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Ray Skillman Auto Mall will professionally fit you into the automobile of your choice.
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5155 W Pike Plaza Rd

Indianapolis, IN

46254

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Showing 2,050 reviews

October 18, 2023

Your service department is still good but you have lost your personal touch by doing business by texting. I would pay double to do business with a human that can talk business. More

by Opitma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James ?? Very professional
Oct 24, 2023 -

Ray Skillman Westside Auto Mall responded

I Agree so much with your thoughts. Technology is not my choice either. Unfortunately, a large portion of today's customers prefer to be texted. I will make a note on your account to your preference of communication. Thank you for your kind words towards our staff, understanding and continued support. Terry Hannel

October 16, 2023

Everyone is so kind and the service is excellent. From Nick Blake the wonderful salesman all the way through the service . More

by cindy4902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK BLAKE sales , Brantley Battin service
Oct 19, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you so much for allowing us to maintain your vehicle and for taking the time for the very kind review. We appreciate your business and look forward to seeing you soon . Safe travels

October 09, 2023

Actually the receipt could be more detailed and definitive. I personally would like to see exactly long it took to work on a certain part and how much an hour it cost for that service. Transparency More

by Felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember his name
Oct 19, 2023 -

Ray Skillman Westside Auto Mall responded

I would be glad to review your service repair order with you in detail. I agree services and repairs on almost everything have become more expensive. If an alignment was not quote as a need and is needed, I would like to be involved in repair. Please reach out to me. Terry Hannel Sales Manager

October 09, 2023

First time for service for my CX-30. All service was done in a very timely manner. Very friendly staff. More

by williamtashby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Williamtashby, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Ray Skillman Westside Mitsubishi

September 18, 2023

It’s always a pleasant, positive experience to get my oil changed on my Mazda CX-5. They got me right in, the appointment took the length of time they said, they kept me informed throughout, and I have conf More

by Janet D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Hi Janet D, thank you so much for your positive comments about Ray Skillman Westside Mitsubishi! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 15, 2023

Hyundai service department always very courteous and professional when I bring my Sonata in for service. Service adviser, Melissa, very pleasant to work with during this visit. More

by Gary Westfall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Sep 17, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you so much for choosing our service department. We appreciate your business and kind review. Please allow our staff to continue to serve you with your automotive needs.

September 08, 2023

Best car buying experience EVER! ! I LOVE my Mazda CX5! Everyone there was incredibly pleasant and very knowledgeable regarding the features on the various cars I was interested in. More

by PollyWM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cordray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan, Jordy
Sep 11, 2023 -

Ray Skillman Westside Auto Mall responded

We hope your new CX 5 provides numerous adventures and safe travels. Thank for the kind words towards our staff. We look forward to being your dealer of choice in the future sales and service. .

September 02, 2023

Great service tech! Hope that I get her again by the next I come for service More

by alaldridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Ray Skillman Westside Auto Mall responded

thank you for your service visit and taking the time for the review . If there are any recommendations to achieve 5 stars ,please let us know at your next visit . Terry Hannel

September 01, 2023

The service department was professional and efficient. Got my car in and out quickly for an oil change. The only suggestion I have is a car wash would have been great! More

by heims6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you for allowing us to service your vehicle and your suggestion.

August 31, 2023

Our salesman Adam, sales Manager Rob and finance person Peyton were all excellent! We drove 3.5 hours for a particular vehicle and they were great to work with and made it easy! More

by randyj39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cordray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Manring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Sep 03, 2023 -

Ray Skillman Westside Auto Mall responded

We are thrilled that you took the time to shop with us .We hope your new vehicle will provide you with wonderful service and safe travels. Please allow us to be available for any questions or concerns .

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