Ray Skillman Southside Hyundai
Greenwood, IN
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Customer service We (me, my husband, and our 15 mo old) came into this store Monday at our scheduled 5:30 time on 7/10/17 to look at a used Ford Fusion. Another woman We (me, my husband, and our 15 mo old) came into this store Monday at our scheduled 5:30 time on 7/10/17 to look at a used Ford Fusion. Another woman was in the middle of making an offer on this car, we were not notified. Spent over an hour waiting, and didn't even get to view a car we were remotely interested in. I checked in daily on this Ford Fusion because the woman was testing it out. For the whole week (5 days). We were told today that she was not buying the car any longer and it was ours. Aaron Robinson told me on the phone he marked it as sold to us and we were good to come in this evening. I then get a text from Aaron that his manager said it was now first come first serve. My husband then went right on his lunch at noon and I told Aaron at 1140 AM he was coming. My husband gets there to the dealer, and once again being sold to someone else. No text, email, or call in the 20 mins it took my husband to get to their location in Greenwood. You can hold this car for 5 days but not even 30 mins?! This would have been our second car we bought from them in 2 years. We will NEVER go back to this location nor any Ray Skillman dealer. We will be sure to put a review on any side and not recommend Ray Skillman to any one else. Worst customer service ever! You should be ashamed! Update to previous review. Dealership reached out to me to fix mistake. ended up buying car. complaint would be they gave us $1100 less for our trade in than another dealer we talked to the day before. More
They went that extra mile! We went in hoping to be able to buy a 2016 Ford Edge but knew we had some months left on our current lease. Our experience was awesome. From the first We went in hoping to be able to buy a 2016 Ford Edge but knew we had some months left on our current lease. Our experience was awesome. From the first words spoken to the handshake at the end, it was a very pleasant experience. More
A better way to buy a car John Is knowledgeable and very easy too deal with. He puts all options on the table with out the hassle. The finance department is fast and chooses John Is knowledgeable and very easy too deal with. He puts all options on the table with out the hassle. The finance department is fast and chooses options that work for you not them. Best experience I have ever had at a dealership and I purchase a lot of cars. More
Great Dealership! We initially went there to purchase our 3 used car from them. We left with a brand new car. Our sales agents and financial lady were the best! Very he We initially went there to purchase our 3 used car from them. We left with a brand new car. Our sales agents and financial lady were the best! Very helpful and knowledgeable. I recommend all of our family and friends to this dealership. More
Dreams Ray Skillman made our dream of owning our 4th Genesis come true. We were treated fantastic in every way. They worked tirelessly to get our deal done. Ray Skillman made our dream of owning our 4th Genesis come true. We were treated fantastic in every way. They worked tirelessly to get our deal done. More
Great customer service Brent's Sales team ready did a great job making my vehicle purchase a simple and pleasant experience, will be using them on my next purchase. Brent's Sales team ready did a great job making my vehicle purchase a simple and pleasant experience, will be using them on my next purchase. More
Excellent service I have purchased from Cornell Wilson before and he has always done a fantastic job for me. I will use him again on my next purchase. I have purchased from Cornell Wilson before and he has always done a fantastic job for me. I will use him again on my next purchase. More
Good first experiance This was our first time buying a new car so we came in with little knowledge of the process. We had a lot of help from the staff and we left feeling l This was our first time buying a new car so we came in with little knowledge of the process. We had a lot of help from the staff and we left feeling like our needs were met and everyone was very helpful when it came to making sure we understood everything we needed to. More
Good service from HYundai I thank you for your professionalism. And everyone on the staff that had helped me. On the choosing of my vehicle. I don't remember the ladies name wh I thank you for your professionalism. And everyone on the staff that had helped me. On the choosing of my vehicle. I don't remember the ladies name who worked in the insurance part of it, but she was very pleasant. Thank you very much. More
They don't want your business, go somewhere else After two times of being BS'd about warranty work, A three month wait to fix the rear latches on my 2014 C-MAX and then being told it would be two wee After two times of being BS'd about warranty work, A three month wait to fix the rear latches on my 2014 C-MAX and then being told it would be two weeks before they could fix a piece of carpet that had fallen off my rear seat back, I was also told it would take three days and I would be responsible for a rental car I drove out to Circle City Ford where they promptly fixed the carpet and told me that if I had three hours they'd fix my latches. I'm done. More