Ray Skillman Northeast Kia on Shadeland - Service Center

Appointment time was on time on spot on. They communicated everything that was being done and cost involved. Excellent customer service. They communicated everything that was being done and cost involved. Excellent customer service. More

Actually knows how to deal with EVs which is not a given yet in 2025! yet in 2025! More

This experience was the quickest service appointment I have had. In and out in about an hour. have had. In and out in about an hour. More

We love Kia and will always take our car to ray skillman! Everyone is very friendly! Everyone is very friendly! More

Everyone was very nice. Really appreciate the drop off service, very helpful with helping me keep my appointment Really appreciate the drop off service, very helpful with helping me keep my appointment More

The staff at this dealership is unmatched! The technicians who work hard and the service advisors who are incredibly helpful and knowledgeable are the reason I keep coming back. Tyler always t The technicians who work hard and the service advisors who are incredibly helpful and knowledgeable are the reason I keep coming back. Tyler always takes time to make sure I understand what needs to be done, and recommends things that will keep my car lasting for years to come. More

I'm all about customer service. Upon arrival there was no acknowledgement until min later Upon arrival there was no acknowledgement until min later More

I cannot say enough about the Ray Skillman Kia Northeastside service team’s performance! It all started with Tyler True’s quarterbacking multiple fixes (oil leak, flat tire) within a very tight t Northeastside service team’s performance! It all started with Tyler True’s quarterbacking multiple fixes (oil leak, flat tire) within a very tight timeline, due to our road trip scheduled in two days! Nicolas K identified the oil leak issue and Tyler had the part by the next day. To further complicate things, we were waiting for a tire ordered at Ray Skillman Westside that got delayed in shipping. Tyler was able to work in a tire inspection (confirming the damage couldn’t be patched) and then later, a tire replacement when we realized the matching tire would not arrive in time. In addition to fielding all my hectic calls and texts, and doing top notch work, the team had us checked out and on the road five minutes after arriving in the loaner car. I can’t thank Tyler and the rest of the team enough for making our vacation happen! While it’s a longer drive from our home, this experience and the team’s dedication to customer satisfaction will have me coming back for all my service needs, hopefully with less drama! More

I only talk about the service team, as they are awesome people. Good communication and clear communication. people. Good communication and clear communication. More

Tyler kept me updated on the progress of my repair and made sure that I had what I needed while they had the car. Far exceeded the service that I've gotten at other Kia dealerships! made sure that I had what I needed while they had the car. Far exceeded the service that I've gotten at other Kia dealerships! More