Ray Skillman Northeast Buick GMC

Best service department in Indianapolis! A huge thank you to Ron Rafail, Buddy Higgins, and Karl Raines. They always provide me a level of customer service that is unmatched, no matter if my A huge thank you to Ron Rafail, Buddy Higgins, and Karl Raines. They always provide me a level of customer service that is unmatched, no matter if my repair is as small as changing a light bulb or oil change or a major engine repair. They always make me feel important, and take personal ownership of my service. Their communication level is outstanding as well. Thanks again! I'll be back. More

"Wonderful People" I was provided with excellent service. This was my first time ever purchasing a new to me, but used car. I was totally impressed. Thank You I was provided with excellent service. This was my first time ever purchasing a new to me, but used car. I was totally impressed. Thank You More

Good experience. Very professional. Kathy Pancake took very good care of me! I am a widow and this was the first time to buy a car by myself. She was so helpful in taking care of all o Kathy Pancake took very good care of me! I am a widow and this was the first time to buy a car by myself. She was so helpful in taking care of all of my questions. I'll go back to her the next time I need a new car! More

Stranded on 465 I was stranded on a busy interstate, and my car barely made it to the turn off - on a busy Friday, at 3:30. I was approximately 2 hours from home. L I was stranded on a busy interstate, and my car barely made it to the turn off - on a busy Friday, at 3:30. I was approximately 2 hours from home. Luckily the turn off I chose was the one where Ray Skillman is located. The service department was very busy finishing up there Friday, yet they took the time to not only diagnose my car, but they fixed it to. Within a reasonable time I found myself back on the interstate and safely at home by nightfall. I am so grateful for these wonderful gentlemen. More

Very welcoming and friendly. Great experience from beginning to the end. Will definitely refer my friend and family to this Ray Skillman dealership. Made it very comfortable whil Great experience from beginning to the end. Will definitely refer my friend and family to this Ray Skillman dealership. Made it very comfortable while you wait on your car. More

Minor check up adn repair Very happy with the work the guys did! Everyone was courteous. The job was very simple for them, but of course, worrisome to me! A good job by all! Very happy with the work the guys did! Everyone was courteous. The job was very simple for them, but of course, worrisome to me! A good job by all! More

Wonderful service! As usual, everyone was courteous and informative. My questions were answered and the job was completed in good time. I recommend Skillman and Buick to As usual, everyone was courteous and informative. My questions were answered and the job was completed in good time. I recommend Skillman and Buick to everyone! Keep up the great work! More

Service Department I can't say enough about the service department. The entire team is outstanding. I was having trouble with my Bluetooth connection and Emily found I can't say enough about the service department. The entire team is outstanding. I was having trouble with my Bluetooth connection and Emily found the problem and fixed it. She really knows what she's doing. This is not the first time she has worked on my vehicle . I had a electronic problem that she found immediately . I had taken it to another dealership and nobody could figure it out. Emily is so good at what she does and it shows in her attitude, customer service at its best. I will be purchasing my next vehicle from Ray Skillman on East Washington Street. Thanks to everyone for making me feel so special. More

Five Stars across the board Ray Skillman on east washington street has been excellent every time I have used them for service. They have a well maintained and stocked waiting roo Ray Skillman on east washington street has been excellent every time I have used them for service. They have a well maintained and stocked waiting room (although it only seems to show propaganda "news" channels inside). The service is always great in a timely fashion. I will be back again. More

Best I've seen every! Tony Dyer, Kara Ostewig and Clay Wade My husband and I recently purchased a 2014 Chrysler 300 from Ray Skillman on E Washington. First, I'd like to say that this was the most stressfree ca My husband and I recently purchased a 2014 Chrysler 300 from Ray Skillman on E Washington. First, I'd like to say that this was the most stressfree car purchase I have ever made. My husband chose a car he liked. We don't have the best credit, however we still went with the car we really wanted. We worked on the purchase end with Tony Dyer. Tony was a very kind individual. He took his time to explain everything to us. As I doubted my credit and worried about being denied for financing, Tony remained positive and optimistic. He constantly spoke to us as though we were going to drive home in our new car that day. He was knowledgeable, intelligent, hardworking, honest and very respectful during his end of the process. Kara Ostewig workd on the sales team. She helped my husband with the car he liked and was very kind and helpful. She was very nice and let my husband take the car for the day and put gas in the car. Ray Skillman deals with I believe 40 banks when trying to finance a customer. Clay Wade, the finance manager was very calm and knowledgeable and made the financing process very easy and fun!I have purchased many cars in my life. This was the most laid back, positive experience I have ever had. I have had some very terrible experiences dealing with car dealerships in the past!!! I think the sales staff is sincere and hardworking. I will definitely purchase my next car from Ray Skillman. If you are looking for an extremely positive auto purchase, I highly recommend you check out Ray Skillman on E Washington Street. I'd ask for Tony and let his team take care of you like they took care of us. Lisa & Matt More