Ray Skillman Hoosier Ford
Martinsville, IN
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Showing 143 reviews
Great place and people to deal with I had an excellent experience working with Kayla. I wanted to trade in my 4 wd vehicle for something that got much better gas milage since I drive 12 I had an excellent experience working with Kayla. I wanted to trade in my 4 wd vehicle for something that got much better gas milage since I drive 120 miles round trip each day. We found the vehicle we liked, she negotiated the price and got us a great rate on financing. Very pleasent. More
Completely Satisfied! I just purchased my 2nd new truck from this dealership and my wife and I are totally satisfied! Owning my own construction business required a very s I just purchased my 2nd new truck from this dealership and my wife and I are totally satisfied! Owning my own construction business required a very specific truck and my salesperson Kayla and her sales manager David were excellent! They worked hard and were able to quickly find the right vehicle I was looking for and we were able to work the entire deal over the phone, by email, and text message before we ever set foot at the dealership. Seeing we live about 45 minutes away, and the fact I have limited time avaiable, this was perfect for us. As matter of fact, we were able to be in and out of the dealership in less than 45 minutes! Ernie the finance manager was great and already had the contract ready to go and financing completed by the time we arrived! Granted we did a ton of the work by phone, etc, this was still an efficient deal! I would highly recommend this dealership to anyone who wants top notch service and a great price! They were able to get me a great deal on this truck and also gave me a fair price on my trade in vehicle! Also I have found that all of the Ray Skillman dealership websites are the best I have found in regards to lots of pictures and details on the vehicles they offer! I was able to see the exact vehicle's pictures and the exact window sticker showing all of the options all while sitting at my computer desk at home or viewing them on my phone! Again very pleased and Ray Skillman Hoosier Ford will be my first option when considering my next new Ford purchase! More
Alex Buker went out of his way to find my dream truck! Outstanding customer service from everyone! Alex was awesome! He went above and beyond to help me find my dream truck. All I had to do was tell him Outstanding customer service from everyone! Alex was awesome! He went above and beyond to help me find my dream truck. All I had to do was tell him what I wanted and in less than 24 hours he called to tell me he found the perfect truck. I absolutely love it! He was very knowledgeable and made sure I understood how everything worked during the test drive and before I drove off the lot. He even followed up the next day to see if I had any questions and to make sure I was happy. Thanks Alex!! More
Really great to work with Needless to say it did not start out well my wife has the patients of a 5 year old and decided to we were not going to buy from this dealer because th Needless to say it did not start out well my wife has the patients of a 5 year old and decided to we were not going to buy from this dealer because they could not get our payment where she wanted it to be on the car we were looking at. With that being said she went to the car Ray came out to the car and ask here what she wanted on the car because we were looking at the top of the line 2014 Escape so they went back in to the dealer ship and found the car she wanted at the payment she wanted and every thing was good then thanks Ray for your patients with the whole situation More
A customer, friendly place with great deals! Best car buying experience of my life! No hassle or crap. Just a great group of people from "the top down". The internet staff got to me almost immedi Best car buying experience of my life! No hassle or crap. Just a great group of people from "the top down". The internet staff got to me almost immediately from the get go. Brought in the truck I was interested from another location and had a salesman ready for me when I arrived. Ray did a great job in showing us the truck and answering any of our questions. Then Chris helped by getting us a deal we couldn't refuse. Chris also found us a great interest rate that made the truck more affordable for us. Ray kept us updated on anything from the time we picked out our vehicle to the time we were able to pick it up. Everyone else we dealt with was also friendly! Great job and I'll be back! Robert "Chris" Steiner More
Making a Deal To all who read this, please know I was not planning on purchasing a vehicle. I had taken an older truck in for needed repairs. As the repairs mount To all who read this, please know I was not planning on purchasing a vehicle. I had taken an older truck in for needed repairs. As the repairs mounted (10 year old truck...) I began weighing the price for repairs versus the cost of a new truck. Understand I really had a relationship with my old truck. Very tied to it. However, it was becoming evident it was time to consider alternatives. Enter Alex. Alex saw me walking the lot. He didn't intrude, but offered his assistance when I needed it. As I zeroed in on a specific truck, he explained the new items (since last I purchased a Ford truck). Alex is extremely knowledgeable and was more interested in making sure I was comfortable with whatever deal I made. He offered a test ride in a truck that had a different engine. I took him up on it. Even though I chose to stay with what I had selected, he was not pushy. Again, offering the personal touch to make sure I was satisfied with my choice and the process. I have purchased three vehicles from this location (dating back through two previous owners). I have always felt like I made the best deal possible. Everything was painless... unlike experiences usually associated with purchasing a vehicle elsewhere. Recommending this dealership, and all who work there is easy. More
I was treated with dignity and respect. I appreciated Alex's help with my vehicle. I would have liked to have known the price of the car up front. In the future, that information would be he I appreciated Alex's help with my vehicle. I would have liked to have known the price of the car up front. In the future, that information would be helpful before getting so involved with the car process. Overall, Alex's help was really appreciated. Thanks again Alex. You made the process of buying a car a little less painful. More
Not willing to make proper repair Unwilling to PROPERLY fix a mistake made by Skillman employee. During a routine oil change and tire rotation, two of my custom rims wrre scratched. S Unwilling to PROPERLY fix a mistake made by Skillman employee. During a routine oil change and tire rotation, two of my custom rims wrre scratched. Skillman agreed to fix the wheels, but on the that day, They called to say they would only polish the scratch and that it would look better than the rest of the wheel. It doesnt require rocket science to know that this is a "bandaid" at best and certainly not a proper fix. Since the wheel was not flawless otherwise, the manager said he would only polish the scratch. I would have no reason to even be there if the tech doing the wheels had not scratched them in the first place. Service writer Chris was professional. Manager Miles was unwilling to do the right thing BUT apparently quite willing to lose a good customer and his recommendations to family and friends...all over two wheels scratched up by his employee. More
Andrew East The team at Ray Skillman is very pleasant to work with. I really enjoyed my experience and would not only work with them again, but also recommend the The team at Ray Skillman is very pleasant to work with. I really enjoyed my experience and would not only work with them again, but also recommend them to also. More
Recommend Ray Skillman I was just going there to way out my options. Everyone was very friendly and helpful. I would definately recommend this place to a friend or family me I was just going there to way out my options. Everyone was very friendly and helpful. I would definately recommend this place to a friend or family member everything went well and it was nice to work with people that were helpful with everything. More