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Ray Skillman Ford

Greenwood, IN

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55 Reviews

1250 US Highway 31 S

Greenwood, IN

46143

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Showing 55 reviews

January 03, 2021

Good selection of trucks from which to choose. Informative / friendly staff. Efficiently & quickly worked through the deal / paperwork portion realizing that our time was valuable. More

by ksquires
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornell Wilson
Jan 20, 2021 -

Ray Skillman Ford responded

Thanks so much for your amazing review! We really appreciate this feedback and we'll be certain to share your compliments to Cornell and to the rest of the staff. We pride ourselves on offering high quality customer service, and we're glad we were able to take care of you. We look forward to working with you again and hope that you enjoy your new vehicle!

December 16, 2020

I drive by 20 different dealers and travel over 25 miles so I can do business with Ray Skillman Ford in Greenwood. Without a doubt the very best staff I have ever dealt with in 46 years of buying cars. Serv More

by Tom Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moore - 5 stars
Dec 30, 2020 -

Ray Skillman Ford responded

Tom, thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your new vehicle from Ray Skillman Ford. We can’t wait to see you again! Sincerely, The Ray Skillman Ford Team

November 18, 2020

Not a place to service your auto they gave me a quote for service that was so inflated wanted to charge $30.00 + for a part from auto zone that cost $9.95 then wanted to charge & 350.00 + to install a new b More

by Rtreehouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Servie department Manager
Nov 25, 2020 -

Ray Skillman Ford responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, The Ray Skillman Ford Team

November 09, 2020

Bought a new Expedition last week. Everyone was very helpful and went out of their way to get us what we were looing for. We look forward to doing more business with you in the future. More

by lori.combs
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marcello, Randy Martin
Nov 12, 2020 -

Ray Skillman Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Ray Skillman Ford Team

October 29, 2020

Worked with Joe Marcello and I have to say he is a top notch salesman that without a doubt gives 100% devotion to the customers needs and concerns. This visit and purchase could not have gone any smoother More

by tdj5946158
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Marcello
Nov 12, 2020 -

Ray Skillman Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Joe and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. The Ray Skillman Ford Team

October 27, 2020

To the fine folks at Ray Skillman Ford,In my (54) years To the fine folks at Ray Skillman Ford, In my (54) years of driving..... I have owned Chevrolet vehicles exclusively since age (16). This last Saturd More

by jmac62150@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Fisher, Carrie Freund, Kenny McKeever
Nov 12, 2020 -

Ray Skillman Ford responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. The Ray Skillman Ford Team

October 23, 2020

sales person was very good knew product very well finally got job done we are pleased we were treated fairly and this is our last cars our last car More

by palmer olson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornell Wilson
Oct 28, 2020 -

Ray Skillman Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Ray Skillman Ford Team

September 24, 2020

My daughter purchased a car at Ray Skillman 4 months ago. She had just made the 3rd payment when the car overheated and had to be towed. It was towed to Tom Wood Ford on 96th St. After being checked out we f More

by skhenderson209
Customer Service
Recommend Dealer
No
Employees Worked With
Ashley Haltom
Sep 25, 2020 -

Ray Skillman Ford responded

Thank you for your review. After following up with your daughters situation, we did offer a few options to help get her vehicle fixed. After several phone calls with her, our Service team was never given the chance to check the vehicle out before it was taking to another service department. We did offer to repair the vehicle at cost with absolutely no profit. We apologize if you feel we did not meet your expectations, however we did follow up with her in regards to what we could do to help. We hope we can earn your trust and business in the future with any other vehicle needs.

Sep 25, 2020 -

skhenderson209 responded

Not one person from Ray Skillman called my daughter. She called the service department when her car broke down and she was told it would be $100.00 just for them to look at it. Then she called the finance manager that sold her the car (that no longer works in the building)and was told she bought the car as is and there was nothing they could do. She then reached out to a third party at Ray Skillman, that is not even in service department and explained what had happened. And then was told they would repair the car for cost. All of that communication was done thru text. She has them all on her phone. There was never any other option offered. And no one to this day has ever followed up with her. Once again why should she pay for something that was under warranty? Why did the service manager not take 5 minutes to check to see if it had warranty ?

September 16, 2020

Sean McCarty was so helpful and knowledgeable during our truck buying experience. Smoothest car buying experience from beginning to end! We highly recommend Ray Skillman!! More

by Kelsprague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean McCarty
Sep 18, 2020 -

Ray Skillman Ford responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Ray Skillman Ford Team

August 29, 2020

Joe Marcello is one of the finest gentlemen and adds such professionalism to the Ray Skillman Ford dealership. Joe is truly concerned with finding the best car to satisfy your needs and will ensure that you More

by ahunt_us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Marcello
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